Livecareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Highly organized and trained Claims Specialist with an excellent history of successful claims management and loss minimization. Creative and independent problem-solver who also coordinates well with management and other company employees. Seeking high-level opportunities to expand skills while facilitating company growth.

Skills
  • Strong analytical, critical thinking, problem solving and independent decision making skills
  • Demonstrated interpersonal and customer service skills
  • Lead training sessions to ensure claim team members understanding of company compliance requirements, regulatory changes, and reinforce department standards on compliance goals and quality claim management.
  • Settlement determinations
  • Basic understanding of automobile and property insurance contracts.
  • Personal, casualty, and property losses.
  • Thorough understanding of subpoena and legal filing processes and requirements.
  • Excellent verbal and written communication skills.
  • Excellent interpersonal and negotiation skills with a professional telephone manner.
  • Excellent time management skills with a proven ability to meet deadlines.
  • Ability to manage correspondence and reports.
  • Ability to work independently.
  • Ability to manage confidential information.
  • Extremely proficient with Microsoft Office Suite or related software.
Education and Training
Southern Methodist University Dallas, TX Expected in 01/2022 Full Stack Web Developer Bootcamp : Full-Stack Web Developer - GPA :
The University of Texas At Arlington Arlington, TX Expected in 08/2018 Bachelor of Science : Interior Design - GPA :
El Centro Community Dallas, Tx, Expected in 05/2019 Associate of Arts : Interior Design - GPA :
Skyline High School Dallas, TX Expected in 05/2013 High School Diploma : - GPA :
Experience
Amtrust Financial Services, Inc. - Subrogation Adjuster II
Tbd, PA, 07/2022 - Current
  • Prepare and process legal documents and papers such as subrogation demands, supports, releases, legal correspondence to clients, opposing party, and court officials.
  • Assist in-house counsel in investigating the cause & origin, and collect additional information to strength of the case we have against the opposing party.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Drafts and prepares comprehensive reports providing information on the cause of accident and the extent and cost of property damage or casualty losses.
  • Monitors case progress until settlement is achieved.
Planetart - Subrogation Adjuster I
Calabasas, CA, 11/2021 - 07/2022
  • Negotiated settlements and agreements between parties by providing mutual support and driving resolutions.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Gathered information about disputes by interviewing individuals, witnesses and other involved parties.
  • Determined extent of liability by reviewing evidence, laws and administrative or judicial precedents.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
State Farm - Home & Commercial Claim Specialst
City, STATE, 06/2020 - 10/2021
  • Reviewed policies to determine appropriate levels of coverage and assist with approval or denial decisions.
  • Explained loss coverage, assisted policyholders with itemizing damages and coordinated alternative living arrangements.
  • Coordinated vendor services, including emergency repair, cleaning companies and contractors, to optimize handling of customer claims.
  • Conducted detailed bill reviews to implement sound litigation management and expense control.
  • Created master spreadsheet to record procedures, denials and approvals.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Exceeded customer satisfaction by finding creative solutions to problems.
American Apparel - Auto Claim Associate
City, STATE, 08/2018 - 06/2020
  • Researched and verified insurance policy coverage.
  • Evaluated extent of damage and documented findings.
  • Explained complex regulations and policy guidelines to clarify claims process for insured parties.
  • Documented vehicle damage and condition by taking meticulous notes and photographs.
  • Conducted inspections on damaged vehicles and generated accurate estimated costs for repair work.
  • Provided policyholders with advice regarding vehicle repairs and body shop procedures to maximize customer satisfaction.
  • Evaluated claims for possible fraud, contacting appropriate department for assistance and further investigation.
  • Coordinated direct repair assignments with local body shops and rental vehicles during restoration processes.
Company Name - Visual Merchandising Manager
City, State, 06/2013 - 04/2017
  • Created window and in-store displays for retail businesses and managed store overall appearance to market products effectively, deliver visual appeal and stimulate sales.
  • Inspired and trained team members in both creative and logistical aspects of visual merchandising, equipping colleagues to design and implement innovative displays.
  • Drove and tracked schedules for visual displays and spearheaded new system for systematically updating, refreshing or renewing designs and displays.
  • Placed prices and descriptive signage to enhance displays and promote items.
  • Created retail displays to highlight particular products and drive sales according to corporate strategy.
  • Configured and arranged up-to-date advertising and marketing displays, creatively placed merchandise on counters or tables to promote visibility and sales.
  • Monitored and reordered inventory items to fulfill displays and executed design changes to align with available inventory.
  • Taught sales staff to properly coordinate clothing racks and counter displays to maximize promotional effectiveness.

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Resume Overview

School Attended

  • Southern Methodist University
  • The University of Texas At Arlington
  • El Centro Community
  • Skyline High School

Job Titles Held:

  • Subrogation Adjuster II
  • Subrogation Adjuster I
  • Home & Commercial Claim Specialst
  • Auto Claim Associate
  • Visual Merchandising Manager

Degrees

  • Full Stack Web Developer Bootcamp
  • Bachelor of Science
  • Associate of Arts
  • High School Diploma

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