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Subject Matter Expert (SME) Resume Example

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SUBJECT MATTER EXPERT (SME)
Career Focus

Detailed and Result-oriented Analyst with broad-based background in Private, Public and Non-Profit Organizations. Recognized as a dedicated and effective team player with proven track-record of excellent communication and problem solving skills.

Summary of Skills
  • Project Management
  • Data Analysis
  • Strategic Planning
  • Policy Analysis
  • Quantitative and Qualitative Research
Professional Experience
08/2013 - Current
Wells Fargo Home Mortgage (via Masterson) － Eagan, MNSubject Matter Expert (SME)
  • Create and update working procedures and job aids for compiling servicing files for Wells Fargo customers
  • Work with Learning & Development Team to update training materials for employees
  • Review all loans processed by Operation Processors before final submission
  • Train new hires on all the different systems, processes and procedures used to compile servicing file for Wells Fargo Clients

08/2011 - 05/2013
Minnesota State University － Mankato, MNTeaching and Research Assistant
  • Taught and supervised undergraduate students
  • Graded assignments and scripts
  • Assisted in faculty scholarly research work
Education
2013
Minnesota State University － Mankato, MN, USAMaster of Arts: Public Administration
  • Academic Achievements: One of the top graduating MPA students, Winston Benson Graduate Student Scholarship,First MPA student to have successfully completed and defended the Pre-doctoral Paper Plan
  • GPA : 3.94/4.0
2008
Kwame Nkrumah University of Science & Technology － Kumasi, Ashanti, GhanaBachelor of Science: Development Policy Planning
  • Academic Achievements: Overall Best Planning student of the 2008 graduating class, Provost's List, Dean's List
  • First Class Honors Rank: 1/137


Professional Affiliations
  • Golden Key International Honorary Society
  • American Society of Public Administration
  • Association of Policy Analysis and Management

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Resume Overview

Companies Worked For:

  • Wells Fargo Home Mortgage (via Masterson)
  • Minnesota State University

School Attended

  • Minnesota State University
  • Kwame Nkrumah University of Science & Technology

JobTitles Held:

  • Subject Matter Expert (SME)
  • Teaching and Research Assistant

Degrees

  • Master of Arts : Public Administration
    Bachelor of Science : Development Policy Planning

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