Student Respiratory Therapist Resume Example
Knowledgeable and dedicated customer service professional with extensive experience in the Retail and Sales industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. Enthusiastic Respiratory Therapy student eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of airway maintenance and care and training in current respiratory procedures and tools. Motivated to learn, grow and excel in Respiratory Care.
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Crystal Clinic Orthopedic Center – Medina , OH
- Identified need for medical intervention by determining patient safety risks.
- Interacted with patients, family members and physicians to coordinate and inform regarding patient care.
- Conducted cardiopulmonary resuscitation and maintenance of airways.
- Adhered to all standards of excellence established for respiratory care and diagnostic services.
- Evaluated patients with deficiencies and abnormalities within cardiopulmonary system and made medical decisions based on assessments.
- Delivered services following guidelines established by AARC to keep company compliant.
- Administered medication and ventilatory support, including maintenance and management of life support systems.
- Performed bronchopulmonary drainage and assisted patients with breathing exercises.
- Conducted therapeutic and diagnostic procedures with use of Airway Clearance and Lung Expansion therapy methods and equipment.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Improved operations by working with team members and customers to find workable solutions.
- Motivated and encouraged team members to communicate more openly and constructively with each other.
Benefitmall Inc. – Jacksonville , FL
- Recommended credit line options to customers, thoroughly explaining details.
- Recommended membership subscriptions to customers, thoroughly explaining details.
- Collected customer feedback and made process changes to exceed customer satisfaction goals.
- Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
- Educated customers on promotions to enhance sales.
- Used company troubleshooting resolution tree to evaluate technical problems while leveraging personal expertise to find appropriate solutions.
- Cultivated customer loyalty, promoted repeat customers and improved sales.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Provided primary customer support to internal and external customers in fast-paced environment.
- Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Provided information to customers regarding Sam's charge card and loyalty program and helped to open and activate new accounts.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Assisted customers with setting appointments, shipping and special order requests, and arranging merchandise pick-up at other locations.
- Responded to customer requests for products, services and company information.
- Entered customer interaction details in Sam's club database to track requests, document problems and record solutions offered.
- Preserved revenue streams by utilizing strong communication and negotiation skills, offering refunds as last resort to maintain customer satisfaction.
- Assessed customer needs and upsold products and services to maximize Membership sales
Bj's Wholesale Club, Inc. – Chesapeake , VA
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Defined strategies and created plans to achieve ambitious operational objectives.
- Juggled multiple projects and tasks to ensure high quality and timely delivery.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to products and services.
- Improved profit margins by streamlining operations and workflow.
- Prioritized and organized tasks to efficiently accomplish service goals.
Santa Fe College - City, State
During my time obtaining my AS degree in Respiratory Therapy, I participated in Clinical Rotations at multiple hospitals where I got a lot of hands-on experience with patient care. I did rotations at UF Health Shands Hospital, Ocala Regional Medical Center, North Florida Regional Medical Center, and at the Malcom Randall VA Medical Center. During my various rotations and time attending Santa Fe College, I mastered more than 5 different ventilators including the Hamilton G-5 ventilator, GE Carescape ventilator, the Puritan Bennet 840 and 980 ventilators, and the Drager ventilator along with transport ventilators and even non-invasive ventilators in the ICU setting.
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Resume Overview
School Attended
- Santa Fe College
- Bronson Middle High School
Job Titles Held:
- Student Respiratory Therapist
- Customer Service Representative
- Cashier
Degrees
- Associate of Arts : General Studies
High School Diploma
Associate of Science : Respiratory Therapy , Expected in 04/2021
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