Business Administration student with excellent writing and communication ability. Brings additional valuable knowledge from working as a student fundraiser. Focused on applying advanced knowledge in customer service to a position in information technology, marketing, or advertising. Has experience in website creation, social media, and graphic design.
Student Fundraiser, 10/2016
to Current Ruffalo Noel Levitz – Cedar Rapids, Iowa,
Serves as a college ambassador. In charge of informing alumni, parents and friends of the campus happenings while, encouraging them to financially support the university and other college programs and its priorities.
Solicit gifts for the college from alumni, parents and friends over the telephone.
Demonstrate excellent communication and negotiation skills, along with the ability to think quickly in responding to questions and/or concerns.
Appropriately handle job stress, upset alumni, and unique objections.
Functions well in a team environment. Have developed strong interpersonal skills by relating to alumni of all ages, as well as friends and parents of the university.
Accepts and applies feedback, while remaining positive and composed in a sometimes challenging role.
Demonstrates attention to detail while collecting prospect informational updates in order to maintain accurate constituent records.
Possesses knowledge of individual NCSU donor types, levels of giving, and matching programs.
Trained and skilled in proper script usage as well as conversation flow and management.
Applies knowledge of negotiation and positive rapport building with a variety of prospects over the phone.
In this stage of tenure at the Call Center, I've raised $xxx and xxx pledges contributing to fundraising efforts that exceeded $1.3 million.
Proficient in Ruffalo Noel Levitz fundraising software, CAMPUSCALL®
Bachelor of Arts: Business Administration,
Current North Carolina State University - Raleigh,