Self motivated and adaptable Senior Client Manager with a proven track record of creating profitable, long-term business relationships while ensuring high service levels and client satisfaction. Flexible and integrity driven decision-maker and quick learner, delivering exceptional customer service throughout client interaction. Combines extensive management experience with excellent problem solving to find solutions that exceed client expectations. Proficient at building productive working relationships across departments, applying strong interpersonal skills, coaching and mentoring to lead top performers and yield optimal operational performance. Successful in fast-paced, deadline-driven environments. Bilingual in English & Spanish.
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