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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Senior [Job Title] and outstanding performer in [Skill] and [Skill] within [Industry]. Proven success in leadership, operational excellence and organizational development with keen understanding of elements of [Type] business. Recognized for inspiring management team members to excel and encouraging creative work environments. Senior [Job Title] and outstanding performer in [Skill] and [Skill] within [Industry]. Proven success in leadership, operational excellence and organizational development with keen understanding of elements of [Type] business. Recognized for inspiring management team members to excel and encouraging creative work environments. Senior [Job Title] and outstanding performer in [Skill] and [Skill] within [Industry]. Proven success in leadership, operational excellence and organizational development with keen understanding of elements of [Type] business. Recognized for inspiring management team members to excel and encouraging creative work environments. Senior [Job Title] and outstanding performer in [Skill] and [Skill] within [Industry]. Proven success in leadership, operational excellence and organizational development with keen understanding of elements of [Type] business. Recognized for inspiring management team members to excel and encouraging creative work environments.

Skills
  • Approach
  • Agency
  • Business processes
  • Case management
  • Conferences
  • Consultation
  • Decision-making
  • Documentation
  • Drafting
  • Fashion
  • Leadership
  • Meetings
  • Mentor
  • Needs assessment
  • Next
  • Organizational development
  • Organizational
  • PHD
  • Policies
  • Policy development
  • Presentations
  • Problem solving
  • Processes
  • Process improvement
  • Program evaluation
  • Progress
  • Project planning
  • Publications
  • Research
  • Strategic
  • Supervision
  • Technical support
  • Technical assistance
  • Treatment plans
  • Workflow analysis
  • Workflow
  • Written
  • Program evaluation
  • Program Evaluation
  • Social Services
Work History
Strategic Initiatives Analyst, 01/2016 to Current
Bankunited Financial CorporationDelray Beach, FL,
  • Oversee the development and implementation of the Youth Reformation System.
  • Lead the YRS Team using a PHD approach by honoring each individual's strengths and creating opportunities for growth.
  • Lead, assign and review the work of the YRS Implementation Specialists for YRS and PHD projects, trainings, and implementation.
  • Direct, provide mentorship, and assist with problem solving to the YRS Implementation Specialists for YRS and PHD related projects and other projects as assigned to ensure projects are completed on-time and within scope.
  • Provide information and feedback to the YRS Implementation Specialists for adjusting or revising projects as necessary, drafting of project briefs, reports, communications, and maintaining a master project file.
  • Monitor progress of implementation.
  • Develop plans, policies and procedures to support and sustain implementation of data and research.
  • Effectively engage in culture change through conceptualizing and implementing a Positive Human Development culture.
  • Consult with county juvenile department partners about the use of YRS/PHD tools to inform system-wide improvements including the most effective intervention strategies and case management tools to divert youth from further involvement in the juvenile justice system.
  • Collaborate with research and operational executives (internal and external) to review data findings and negotiates consensus on next steps with project planning and implementation.
  • Analyze state-wide systems to identify service gaps and recommend the development services within communities, facilities, and residential programs that support YRS to reduce recidivism and improve youth outcomes.
  • Make recommendations to executive leadership regarding operational and policy changes.
  • Speak to various stakeholder groups on strategic initiatives.
  • Prepare reports and publications as needed.
  • Work with initiative staff in a coordinated fashion.
  • Partner with national organizations and other states on key strategies for juvenile justice enhancement.
  • Report to the Oregon Legislature on progress.
Project Manager, 01/2013 to 01/2016
Carrier CorporationFresno, CA,
  • Review and analyze research findings to assess impact on organizational operations and/or statewide processes.
  • Analyze and assess current juvenile justice trends to develop the four major components of the Youth Reformation System by aligning and prioritizing current and future research to create the ideal juvenile justice system.
  • Consult and advise about training and implementation for data-informed decision-making to OYA operations, county juvenile departments, contracted providers and all other affected stakeholders.
  • Provide technical assistance and make recommendations on YRS process planning, operational processes, implementation, monitoring strategies, and policy to researchers, staff, leadership, and administration.
  • Share information, receive feedback, build collaborative relationships, and mentor statewide stakeholders on the implementation of data-informed tools to promote interest in YRS processes and continual improvement.
  • Lead development, implementation and monitoring of the Positive Human Development culture within OYA and externally to agency partners and stakeholders.
  • Represent OYA for YRS and PHD to community partners, contracted providers, staff, youth and families, stakeholders, agencies and organizations in other states, and legislators for meetings, consultations, and conferences.
  • Develop, coordinate and deliver PHD to internal OYA staff including local field offices, community partners, and facilities as well as external stakeholders and other state agencies to promote professional relationships and create developmental environments.
  • Represent OYA in multi-agency collaborations regarding shared interests, projects, and juvenile justice initiatives to improve outcomes for youth across Oregon's juvenile justice system.
  • Evaluate existing workflow and operational practices of internal and external divisions and departments such as field offices, facilities, community providers, and external stakeholders and make recommendations for process improvement and implementation of research into practice.
  • Develop and execute project scope, charters, implementation plans, communications, training, and supporting documentation as needed for assigned improvement processes.
  • Assemble project teams inclusive of all appropriate internal and external stakeholders to negotiate implementation planning and project decisions.
  • Create and maintain project timelines, assess project plan for resource requests, document decisions, and communicate project updates, risks, and constraints to the project sponsor and make recommendations to ensure successful completion of the project.
  • Lead YRS Implementation Specialists by prioritizing work and assigning tasks within YRS projects.
  • Direct, provide guidance, and assist with problem solving, to the YRS Implementation Specialists to ensure YRS projects are completed on-time and within scope.
Business Analyst, 01/2006 to 01/2013
A Place For MomMiami, FL,
  • Conduct workflow analysis.
  • Design, deliver, and evaluate training that incorporates a broad framework of adult learning, organizational development, and human behavior principles.
  • Provide statewide consultation, training, and technical support.
  • Policy development, testing, implementation, design, and program evaluation of business practices and organizational development.
  • Provide program evaluation, make recommendations for agency wide change, and implement evidence-based practice.
Juvenile Probation Officer II, 01/2002 to 01/2006
Linn County Juvenile DepartmentCity, STATE,
  • Supervision of adjudicated and non-adjudicated youth offenders in the community.
  • Verbal and written presentations before the court making recommendations specific to the needs of youth.
  • Completion of risk and needs assessment and development of treatment plans based on the criminogenic needs and protective factors.
  • Directed and coordinated individual and group treatment sessions.
  • Assisted in the implementation of multiple new business processes, organizational development strategies, program rules, and policies.
Education
Masters: Social Work, Expected in 2012
Portland State University - Portland, Oregon
GPA:
Bachelor of Science: Corrections, Health, Expected in 2001
Western Oregon University - Monmouth, Oregon
GPA:

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Resume Overview

School Attended

  • Portland State University
  • Western Oregon University

Job Titles Held:

  • Strategic Initiatives Analyst
  • Project Manager
  • Business Analyst
  • Juvenile Probation Officer II

Degrees

  • Masters
  • Bachelor of Science

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