strategic hr business partner management consultant resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
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HUMAN RESOURCES PROFESSIONAL Results-oriented professional with extensive experience in strategic Human Resources and organizational development in chemical, manufacturing and corporate environments. Successful change agent with demonstrated ability to assess needs and facilitate the alignment of people, processes, structure and culture to support business initiatives, goals and strategies. Effective communicator, coach and trusted advisor with the ability to partner with business leaders and inspire stakeholders at all levels.
  • Pioneered Talent Management solutions for BCBSLA including:
  • Developed and led 1st Talent Reviews and performance calibration sessions
  • Experience
    Strategic HR Business Partner Management Consultant, 01/2015 to Current
    Ag Partners, ,
    • Provide strategic HR leadership and expert HR consultative support to leaders within assigned divisions of 1,200+ employees.
    • Contribute to the business strategy through execution of key HR strategies that identify, prioritize, and build organizational capabilities.
    • Lead and direct Talent Management processes including Talent Reviews, Performance Management and performance calibrations.
    • Identify potential talent gaps and create individual development plans.
    • Identify divisional needs and leverage Centers of Excellence to deliver solutions that create a high level of employee engagement.
    • Provide leader and employee coaching and development.
    • Develop strategies in collaboration with the business to implement change initiatives.
    • Responsible for critical interaction and influence with leadership and functions as the primary interface between Human Resources and assigned division.
    • Manage the activities and development of junior HR Business Partners Talent Talent Management Consultant for a dynamic, multi-facility health insurer with 2,300+ employees and over 1.3 million customers.
    • Partner with leaders to diagnose current and future business needs to create and implement strategies that promote talent development at all levels of the organization.
    • Develop strategies for rolling out change initiatives for the organization.
    • Lead all talent management activities for the organization including succession planning, talent reviews, employee and team development, New Leader Assimilation, executive onboarding, critical role identification and high potential development.
    • Lead the design, development and implementation of all Talent Management processes including managing decisions, budgeting and resource allocation.
    • Drive assessment, diagnosis, planning, implementation and evaluation of strategic talent management programs and processes that support the identification, assessment, development and retention of talent.
    • Evaluate talent and identify individual development needs and ensure development plans and actions are implemented effectively.
    • Develop, prepare and present metrics/analytics to inform the business and implement strategies to proactively manage talent and risks and assess individual and organizational outcomes.
    • Coach and train team members through effective dialogue and feedback.
    Human Resource and Talent Manager, 01/2005 to 01/2015
    • Led and managed the HR function including talent development and execution of key HR strategies to build organizational capability for a six state, multi-site manufacturing organization.
    • Key contributor as a strategic HR Business Partner providing guidance and support as a member of the senior leadership team to ensure HR strategic alignment with business strategies, goals and objectives.
    • Led HR team across multi-state facilities.
    • Built and ensured talent capability through talent assessment, training and development, performance management, leadership development, talent acquisition, and succession planning.
    • Diagnosed training and development needs across the division in relation to business needs to create and execute multi-level development programs to build organizational capability and increase leadership readiness and success.
    • Proactively identified trends and needs in order to develop solutions for specific areas such as talent retention, turnover, absenteeism, safety, policies and procedures, and union avoidance.
    • Performed and managed all HR audits, investigations, and acquisition activity for division.
    • Interpreted and presented HR metrics to inform the business and implement proactive HR strategies.
    • Drove succession planning through execution of a comprehensive talent review program.
    • Designed, implemented and managed a comprehensive front-line leadership program which resulted in an immediate 7% increase in production efficiencies and individual skill enhancement.
    Human Resources Representative, 01/1990 to 01/1998
    • Extensive background as an HR Generalist including experience in labor relations, recruitment and retention, staff development, mediation, conflict resolution, benefits and compensation, records management, HR policy development and legal compliance.
    • Successfully managed HR function at three facilities that included over 1,200 union and non-union active employees, 3,000+ benefit vested retirees, 600+ long-term disabled, 6,000+ terminated benefit vested.
    • Devised creative and cost-effective incentive and morale-boosting programs (including special events and a tiered awards structure) that increased employee satisfaction and productivity.
    • Saved company tens of thousands of dollars every month by reworking employment agency contracts.
    Education and Training
    Master of Science: Human Resource and Leadership Development Leadership and Organizational Development, Expected in to Louisiana State University - Baton Rouge, LA
    Human Resource and Leadership Development Leadership and Organizational Development
    Bachelor of Science: Human Resources, Expected in to University of Louisville - Louisville, KY
    Human Resources Organization Leadership and Learning
    Activities and Honors
    ADP, Architect, agency, benefits, budgeting, business strategy, business strategies, Change Management, Coach, Coaching, com, conflict resolution, Consultant, Consulting, contracts, diagnosis, special events, Human Resources, HR, Instructional Design, KRONOS, Labor Relations, Leadership, Team Leadership, team development, Leadership Development, legal compliance, managing, Management Consultant, mediation, Excel, Microsoft Office, Outlook, PowerPoint, Word, Organizational, PeopleSoft, Performance Appraisals, Performance Management, policies, policy development, Problem Solver, processes, Project Management, recruitment, safety, SAP, staff development, strategic, Training Development, Type, Vendor Management

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    Resume Overview

    School Attended

    • Louisiana State University
    • University of Louisville

    Job Titles Held:

    • Strategic HR Business Partner Management Consultant
    • Human Resource and Talent Manager
    • Human Resources Representative


    • Master of Science
    • Bachelor of Science

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