Strategic Account Manager offering more than 10 years in outside sales, sales operations and marketing.
Successful in new account acquisition and growing existing account sales.
Manage the West Coast Distribution sales territory with a portfolio of 80 accounts and $6 million in sales.
Four months after being hired, increased gross sales by 15% in new sales orders in the California territory.
Contact new and existing customers to discuss how their needs could be met through specific electronic components and supply chain services on a weekly basis.
Review goals and growth objectives with the suppliers on a quarterly basis.
Monthly face-to-face calls with existing customers to review current services (on time delivery, quality, backlog, POS, Forecast, success ratio, and expand sales opportunities throughout assigned territory.
Report sales activities to the President of Spirit Electronics on a weekly basis, identifying trends, analyzing Electronics Component Sales Trends and addressing any variance to sales goals.
Keep detailed records of daily activities and contacts through Salesforce.
Attend industry groups (WBENC, ECIA, ACA) and trade shows to promote long term Small Disadvantage Business growth.
09/2013 to 05/2015
Marketing CoordinatorGensler – Washington, DC,
Established and maintained global pricing for all commercialized products to ensure healthy margins and competitive advantage.
Worked closely with international and domestic customers by providing pivotal pricing and sales order information.
Developed reporting systems through Oracle to collect and analyze various production cost data such as efficiency rates, yields, downtime, raw material costs, labor rates and more.
Used cost analysis framework through internal Japanese software (GAIA) to identify and drive cost savings opportunities for manufacturing and productions departments and communicate results with executive management team.
Participated in various operational meetings such as New Product Development, Customer Complains, or Intellectual Property Maintenance.
12/2011 to 09/2013
Patient Access RepresentativeCarepoint Health – Bayonne, NJ,
Responsible and accountable for the day-to-day operational management of the Patient Access Center, to ensure compliance with established policies and procedures of the Patient Access Department, the Associates, regulatory agencies and third party payers.
Recognized within Patient Access department for meeting and/or exceeding collection goals and productivity.
Verified patient information account number, payer, plan, current procedural terminology (CPT) codes.
Proven excellent communication and customer services skills in dealing with various client groups; Patients; Families; Physicians, Nurses and their practices.
Maintained confidential departmental medical records and correspondence.
12/2009 to 12/2011
Account ManagerAlmo Corporation – Morrow, GA,
Managed a portfolio of 30 accounts and $80,000 in sales.
Increased sales revenue by 30% in six months by creating new business opportunities while expanding the company's brand awareness through business-to-business sales.
Key duties focused on building and maintaining strong relationships to foster sales growth through existing book of business.
Applied business acumen to develop and capture market share by analyzing territory information, local market trends, challenges, response to promotion, and product access.
Created and executed marketing initiatives by managing online promotions, distributing product samples and catalogs which increased overall sales.
03/2007 to 09/2009
Product SpecialistAutonation, Inc. – Dallas, TX,
Successfully interacted with sales account managers to generate repeat and new business which resulted in $1 million in new orders in one year.
Improved product-pricing system for high-reliability capacitors, reducing quote / bid response time from 3 days to 1.
Interacted directly with key medical / aerospace (defense) customers to expedite drawing reviews, responses to quotes/bids and product delivery in support of mission critical applications.
Analyzed profit and loss statements to ensure that profit objectives and revenue targets were met in the U.S.
and Europe.
Met targets for orders and revenue each month by driving new order placement and backlog growth.
Performed analysis on direct and indirect competition, prices, policies, and promotions.
Provided weekly reports on progress of assigned projects and programs to include Sales to Distributors, Ship and Debit, End Market Data, VPA Pricing Program and Analysis, Inventory Profiles, New Product Introductions and Goals.
Education
Expected in 2013
MBA: Business Administration Florida International University - Miami, FL GPA: Business Administration Top 1% of class
Coursework in Business Administration, Operations and Strategic Management, Competitve
Strategy, International Business, Global Finance and Accounting
Member of Golden Key International Honour Society
Expected in 2005
Bachelor of Science: Business Administration Coastal Carolina University - Conway, CA GPA: Business Administration
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