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store worker teller lead store associate msc clerk resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Hardworking and reliable Support Clerk with strong ability in Customer Service, Data Entry and Administrative Clerk. Offering knowledge in word-processing, multiple office automation software programs, skill in typing, and numerous phone-line. Quality-focused Data Entry Clerk offering 10+ years of experience in data processing. Maintained a TOP SECRET clearance while in the military. Received Outstanding on yearly job performance review. Team-player with exceptional ability to relate to diverse cultures gained by living overseas and military installations. Read and quickly understand information found in source documents to complete efficient work. Talented at memorizing data and codes to deliver speedy and accurate results.

Skills
  • Excellent customer service care
  • Computer literate
  • Qualified typist
  • Multi-line Phone System
  • Strong work-ethic
  • Professional and mature
  • Inventory management
  • Maintains strict confidentiality
  • Team player with positive attitude
  • Communicate Effectively
  • Bilingual
  • Attention to detail
  • Well organized
  • Fast learner
Experience
Store Worker/Teller/Lead Store Associate/MSC Clerk, 09/2009 to Current
The Millennium GroupSummit, NJ,
  • Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
  • Diminished financial discrepancies and managed monetary transactions, including deposits and credit card transactions.
  • Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning.
  • Handled all orders, processed receipts and bills through a DIBS software in the produce department.
  • Prepared monthly inventories that help and understands the important of proper ordering, pricing and storage technique in meeting required accountability.
  • Assisted and trained employees on culling produce product and proper rotations.
  • Monitored cashiers and made daily adjustments with assigning registers numbers, and gave their schedule breaks and lunch time.
  • Responded to customers with questions and concerns and processed refunds and exchanges.
  • Provided detailed monthly departmental reports such as total money made for the day, refund, coupons used and updates to department operation to senior management.
  • Answered several inbound calls per day and directed to designated individuals or departments.
  • Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
  • Assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise as needed.
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
  • Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
  • Received deliveries, scanned packages and updated orders in internal database to enable efficient order processing and fulfillment.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
Lead Mail Clerk, 10/2004 to 06/2007
U.S. Army CivilianCity, STATE,
  • Responsible for training and monitoring all new mail clerks.
  • Sorted service members and their dependents incoming mail and placed in proper mailbox.
  • Learned procedure on how to handle both certified and registered mail.
  • Organized and monitored mail supplies and general office supplies for mailroom.
  • Received, sorted and organized incoming mail, including letters and packages.
  • Corrected discrepancies noted on mailroom inspections.
  • Responded to internal employees' questions about mail services, products and delivery choices.
  • Qualified to drive government vehicle to picked up mail from one military installation to another.
  • Assisted co-workers with various forms, publications and other documents.
  • Adheres to the postal regulations and directives concerning the privacy of our customers.
Worker's Compensation Clerk, 08/1995 to 01/1999
Cape Fear Valley Medical CenterCity, STATE,
  • Recognized by management for providing exceptional customer service and attention to them when face-to-face or through phone conversations.
  • Answered phone calls and greeted customers always in a professional manner in the worker's compensation/safety office.
  • Handled all delegated tasks, including collecting employees information's, entered and updated all their medical expense by inputting in the Worker's Compensation software.
  • Learned to read medical notes from doctors to assist employees with their worker's compensation case.
  • Compose necessary correspondence, reports, memorandums, forms and survey to get information.
  • Review outgoing correspondence and documents for correct grammars, spelling, and format.
  • Became familiar with OSHA regulations, standardized body of rules, policies and operations and maintained MSDS master lists to distribute to pertinent departments.
Data Entry/Administrative/ Personnel/Unit Supply Clerk, 11/1990 to 08/1994
U.S. ArmyCity, STATE,
  • Received, monitored, and consolidated classified Unit Status Report on personnel, training, logistics and capabilities of Active Army.
  • Collected, answered and relay incoming/outgoing phone calls , intercom, and electronic messages and directed callers to appropriate departments and personnel.
  • Coordinated transfer of personnel files between departments.
  • Compiled, reviewed and documented statistical information for U.S. Army status reports into the database with 100 % accuracy and in a timely manner.
  • Verified and logged personnel training, pay, awards, and schooling in their personnel files.
  • Provided the Unit Manager with with reports, maintenance faults update and equipment availability.
  • Ability to plan, organize work, and meet deadlines.
  • Made arrangements with other units and service members in preparing for going to field exercise, formations, promotion board.
  • Established and maintained office records, and information files whether classified or unclassified.
  • Used judgement to identify and select appropriate Army regulations/instructions, policies and procedure manuals.
  • Processed job orders, parts acquisitions and service inspection of all military vehicles within the Unit.
  • Conducted monthly inventories of supplies by verifying quantities of incoming parts.
  • Learned display for methods, storage locations, and restocking procedures.
  • Assisted new personnel to location of various files, forms, and supplies.
Education and Training
Associate of Science: Paralegal, Expected in 12/2010
Fayetteville Technical Community College - Fayetteville, NC
GPA:
Additional Information

Recent Job Related Training:

Highly Effective Leadership Class/2018

Safety Certified Class/2018

Management Training Class/2017

Customer Service Class/2016

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Resume Overview

School Attended

  • Fayetteville Technical Community College

Job Titles Held:

  • Store Worker/Teller/Lead Store Associate/MSC Clerk
  • Lead Mail Clerk
  • Worker's Compensation Clerk
  • Data Entry/Administrative/ Personnel/Unit Supply Clerk

Degrees

  • Associate of Science

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