store team member resume example with 2+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Professional Summary
Hardworking individual with strong organizational and cleaning skills eager to secure a job in a great environment! Ready to help the team achieve company goals. Experienced in good customer service and capable of properly rotating sales floor stocks.
Skills
Cash register operation
Flexible & Adaptable
Analytical skills
Customer Service
Written Communication
Stocking and Replenishing
POS Systems
Liquor Law Compliance
Identification Checks
Cash Drawer Management
Merchandise Restocking
Cleaning and sanitizing
Sorting
Clerical
Work History
Store Team Member, 02/2020 - Current Coen Markets, Inc. – Taylorstown, PA,
Cleaned counter areas, floor and restrooms to meet safety and sanitation regulations.
Organized and recovered shelves, put away returns and cleaned spills and messes to maintain high standards throughout sales floor.
Used cash register to tally purchases, collect payment and execute fast and friendly check-out experiences.
Interacted positively with team members and customers to promote commitment to organization's vision and values.
Maintained general knowledge of departments to help customers quickly locate products and merchandise.
Operated register to process payments and collect cash payment for order totals.
Maintained guest-friendly environment to drive sales, repeat business and service.
Prepared materials for following shift.
Assisted customers with merchandise by answering product-related questions to guide customers through buying process.
Restocked and organized merchandise in front lanes.
Helped customers complete purchases, locate items and join reward programs.
Worked closely with shift manager to solve problems and handle customer concerns.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Checked identification for proof-of-age for alcohol and tobacco sales.
Monitored self-checkout systems and provided assistance or intervention where required.
Displayed new stock and rotated existing products.
Trained, mentored and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
Mentored new team members on POS system operation, customer service strategies and sales goals.
Analyzed purchases for signs of fraud.
Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
Emptied waste paper and other trash from premises and moved to appropriate receptacles.
Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
Actively listened to customers' requests, confirming full understanding before addressing concerns.
Host, 10/2019 - 03/2021 St. Joe Company – Santa Rosa Beach, FL,
Assigned patrons to tables suitable for needs and restaurant section rotation.
Cultivated positive guest relations by managing information and orchestrating speedy seating.
Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
Used cash registers and credit card machines to cash out customers.
Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Documented reservations and communicated changes to guests.
Recorded available tables after seating each party.
Checked and restocked server areas and organized and got change for front counter.
Supported servers, food runners and bussers with keeping dining area ready for every guest.
Watched dining area staff to evaluate server loads and calculate accurate wait times.
Prepared artistic menu boards highlighting current specials and promotions using eye-catching decorative techniques.
Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
Answered customer questions about hours, seating and menu information.
Collected information from arriving customers to seat groups or place them on waitlist.
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