Store Team Member Resume Example Casey"S General Stores Inc.

STORE TEAM MEMBER

Professional Summary

Responsible Food Preparation team member offering proven skills in maintaining clean facilities and promoting customer satisfaction through exceptional service. Dedicate to complete fast-paced work. Customer service-driven team player good at connecting with people and fostering patron loyalty.

Skills

Institutional and batch cooking
Food plating and presentation
Recipes and menu planning
Food spoilage prevention

Kitchen equipment operation and maintenance
Strong attention to safe food handling procedures
Food preparation

Work History

Store Team Member, 01/2017 to 03/2020
Casey"s General Stores Inc. – Oakes, ND

Restocked, arranged and organized merchandise in front lanes to drive product sales.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Processed POS transactions, including checks, cash and credit purchases or refunds.
Checked identification for proof-of-age and refusing tobacco sales to underage customers.
Checked prices for customers and processed items sold by scanning barcodes.
Assisted customers by answering questions and fulfilling requests.
Answered questions about store policies and concerns to support positive customer experiences.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Cleaned surfaces and equipment, removed trash and verified kitchen tools were in working order.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments and garnishes.
Carefully prepared orders by slicing, weighing and packaging cheeses and meats and accurately calculated prices.
Delivered exemplary customer service to all guests, even in peak business periods to promote retention.
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
Greeted customers at deli counter to fulfill requests and answer questions.
Opened new inventory and rotated stock by dates to maintain freshness.
Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
Stored refrigerated and frozen items at correct temperatures to comply with food safety rules.
Promoted customer satisfaction by preparing food according to standard recipes with modifications based on individual customer requirements.
Listened carefully to customer instructions and prepared orders according to those preferences.
Utilized culinary and cutlery tools to prepare various foods for cooking or cold dish presentations.
Cleaned and sanitized all work surfaces between preparation of various foods, avoiding cross-contamination while maintaining food safety guidelines.
Prepared cooking supplies, ingredients and workstations when opening and closing kitchen.
Washed, peeled and cut various fruits and vegetables to prepare for serving.

Waitress, 10/2016 to 01/2017
Shelby's Diner – Hecla, SD

Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Used correct cleaning, sanitizing and food handling procedures to maintain optimal protections for customers.
Stayed up to date on menu changes to offer current and accurate information, answer questions and help customers select optimal meal choices based on individual preferences.
Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Kept server areas clean and stocked during service hours to increase efficiency while serving tables.
Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.

Deli Clerk, 10/2015 to 04/2016
Highway1 – Oakes, ND

Carefully prepared orders by slicing, weighing and packaging cheeses and meats and accurately calculated prices.
Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments and garnishes.
Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Kept work areas clean, neat and sanitized to prevent possible illness or injury among coworkers and customers.
Promoted customer satisfaction by preparing food according to standard recipes with modifications based on individual customer requirements.
Listened carefully to customer instructions and prepared orders according to those preferences.
Used downtimes to prepare ingredients and restock supplies for expected busy periods.
Maintained composure and work quality while under stress.
Prepared cooking supplies, ingredients and workstations when opening and closing kitchen.
Cleaned and sanitized all work surfaces between preparation of various foods, avoiding cross-contamination while maintaining food safety guidelines.
Supported waitstaff and other team members in completing tasks.
Ensured proper handling and preservation methods while packaging and storing food products.
Washed, peeled and cut various fruits and vegetables to prepare for serving.
Recorded, monitored, and maintained optimal and required food temperatures through kitchen, restaurant, and storage areas.

Education

High School Diploma: 05/1987
Ellendale High School - Ellendale, ND

Resume Overview

Companies Worked For:

Casey"s General Stores Inc.
Shelby's Diner
Highway 1

School Attended

Ellendale High School

Job Titles Held:

Store Team Member
Waitress
Deli Clerk

Degrees

High School Diploma : 05/1987

Store Team Member Resume Example

Resume Score: 80%

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