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Store Team Member Resume Example

Resume Score: 80%

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STORE TEAM MEMBER
Professional Summary

Responsible Food Preparation team member offering proven skills in maintaining clean facilities and promoting customer satisfaction through exceptional service. Dedicate to complete fast-paced work. Customer service-driven team player good at connecting with people and fostering patron loyalty.

Skills
  • Institutional and batch cooking
  • Food plating and presentation
  • Recipes and menu planning
  • Food spoilage prevention
  • Kitchen equipment operation and maintenance
  • Strong attention to safe food handling procedures
  • Food preparation
Work History
Store Team Member, 01/2017 to 03/2020
Casey"s General Stores Inc. – Oakes, ND
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Checked identification for proof-of-age and refusing tobacco sales to underage customers.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Assisted customers by answering questions and fulfilling requests.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Cleaned surfaces and equipment, removed trash and verified kitchen tools were in working order.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments and garnishes.
  • Carefully prepared orders by slicing, weighing and packaging cheeses and meats and accurately calculated prices.
  • Delivered exemplary customer service to all guests, even in peak business periods to promote retention.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
  • Greeted customers at deli counter to fulfill requests and answer questions.
  • Opened new inventory and rotated stock by dates to maintain freshness.
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
  • Stored refrigerated and frozen items at correct temperatures to comply with food safety rules.
  • Promoted customer satisfaction by preparing food according to standard recipes with modifications based on individual customer requirements.
  • Listened carefully to customer instructions and prepared orders according to those preferences.
  • Utilized culinary and cutlery tools to prepare various foods for cooking or cold dish presentations.
  • Cleaned and sanitized all work surfaces between preparation of various foods, avoiding cross-contamination while maintaining food safety guidelines.
  • Prepared cooking supplies, ingredients and workstations when opening and closing kitchen.
  • Washed, peeled and cut various fruits and vegetables to prepare for serving.
Waitress, 10/2016 to 01/2017
Shelby's Diner – Hecla, SD
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Used correct cleaning, sanitizing and food handling procedures to maintain optimal protections for customers.
  • Stayed up to date on menu changes to offer current and accurate information, answer questions and help customers select optimal meal choices based on individual preferences.
  • Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Kept server areas clean and stocked during service hours to increase efficiency while serving tables.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
  • Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
Deli Clerk, 10/2015 to 04/2016
Highway1 – Oakes, ND
  • Carefully prepared orders by slicing, weighing and packaging cheeses and meats and accurately calculated prices.
  • Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments and garnishes.
  • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Kept work areas clean, neat and sanitized to prevent possible illness or injury among coworkers and customers.
  • Promoted customer satisfaction by preparing food according to standard recipes with modifications based on individual customer requirements.
  • Listened carefully to customer instructions and prepared orders according to those preferences.
  • Used downtimes to prepare ingredients and restock supplies for expected busy periods.
  • Maintained composure and work quality while under stress.
  • Prepared cooking supplies, ingredients and workstations when opening and closing kitchen.
  • Cleaned and sanitized all work surfaces between preparation of various foods, avoiding cross-contamination while maintaining food safety guidelines.
  • Supported waitstaff and other team members in completing tasks.
  • Ensured proper handling and preservation methods while packaging and storing food products.
  • Washed, peeled and cut various fruits and vegetables to prepare for serving.
  • Recorded, monitored, and maintained optimal and required food temperatures through kitchen, restaurant, and storage areas.
Education
High School Diploma: 05/1987
Ellendale High School - Ellendale, ND
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Resume Overview

Companies Worked For:

  • Casey"s General Stores Inc.
  • Shelby's Diner
  • Highway 1

School Attended

  • Ellendale High School

Job Titles Held:

  • Store Team Member
  • Waitress
  • Deli Clerk

Degrees

  • High School Diploma : 05/1987

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