LiveCareer-Resume

Store Supervisor resume example with 11+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Veteran retail management professional with demonstrated success in building and motivating teams to achieve and surpass objectives in sales, service and performance. Skilled at recordkeeping and team leadership, and always working to enhance revenue and boost customer satisfaction. Results-driven with successful career training, monitoring and encouraging retail teams to give customers memorable and positive experiences. Proficient in all areas of store operations and reliable in developing and capitalizing on improvement opportunities. Seeking and want to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Accomplishments

Gold Award Recipient

Developed and ran a Sunday Pre-School program called God's Tots

Supervised staff members.

Skills
  • Analyzing Profitability
  • Customer Service Management
  • Recruitment and Training
  • Retail Operations
  • Staff Coaching and Training
  • Microsoft Office
  • Decision Making
  • Cash Handling and Reconciliation
  • Sales Leadership
  • Delegation and Supervision
  • Flexible Work Schedule
  • Inventory Management
Work History
Store Supervisor, 08/2021 - Current
Td Bank Group East Hanover, NJ,
  • Liaised with store manager to set up visually appealing layout for store merchandise.
  • Conducted inventory analysis to determine optimal stock levels and reviewed monthly P&L
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Organized shift meetings to communicate and resolve issues for night operations.
  • Answered product questions and assisted customers in selection and checkout.
Assistant Manager, 04/2018 - 07/2021
Smart Pawn & Jewelry Charlotte, NC,

Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.

  • Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Reviewed sales and gross profit reports to determine options for increasing market growth.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Created organization systems for inventory control, merchandising, financial reports and schedules, dramatically increasing operational efficiency.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
Paralegal, 02/2008 - 11/2015
Club Deportivo Chivas Usa New York, NY,
  • Prepared legal briefs, motions and pleadings.
  • Drafted responses for exceptions on foreclosure procedural errors.
  • Collected, drafted and maintained resources to provide comprehensive materials accessible to all firm lawyers.
  • Researched state statutes, decisions, legal articles, codes and documents.
  • Communicated with outside vendors on behalf of attorneys and legal departments.
  • Drafted, signed and certified key legal documents for judicial review.
  • Adhered to privacy laws to avert possible information breaches and protect client data.
  • Conducted detailed client intakes and entered information into company database
  • Created and implemented all policies, work flow processes and work assignments.
  • Created highly researched and articulate legal paperwork such as pleadings, contracts and briefs.
Education
Associate of Science: Paralegal, Expected in 05/2013
-
Bergen Community College - Paramus, NJ
GPA:
Certifications

BLS CPR Certified

Certified in Protecting God's Children

Certified Essential Oil Specialist

Bartending Certified

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Resume Overview

School Attended

  • Bergen Community College

Job Titles Held:

  • Store Supervisor
  • Assistant Manager
  • Paralegal

Degrees

  • Associate of Science

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