LiveCareer-Resume

store supervisor resume example with 5+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Encouraging leader with proven success in improving sales, operations and problem solving. Effective in team building, guiding and motivating, as well as delivering excellent customer support. Successful in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Ready to leverage training and experience to take on new professional challenges.

Skills
  • Relationship Building
  • Training and Development
  • Work Planning and Prioritization
  • Inventory Management
  • Operations
  • Scheduling
  • Store opening and closing
  • Merchandising
  • Financial record-keeping
  • Cash handling
Experience
Store Supervisor, 05/2022 - Current
Total Wine Glendale, AZ,
  • Uphold and communicate store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
  • Coach sales associates in product specifications, sales incentives and selling techniques, significantly increasing sales and customer satisfaction ratings.
  • Apply performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Establish positive and effective communication among staff to minimize miscommunications and missed deadlines.
  • Observe each employee's individual strengths and initiate mentoring programs to improve areas of weakness.
  • Supervise work of cashiers, training new team members and monitoring performance.
  • Assist in recruiting and hiring.
  • Maintain proper product levels and inventory controls for merchandise.
  • Devise processes to boost long-term business success and increase profit levels.
  • Regulate warehouse to facilitate effective ordering and stock rotation.
  • Provide associates with direction and instruction for stocking shelves, rotating stock, and receiving deliveries.
  • Rotate merchandise and displays to feature new products and promotions.
  • Regularly review invoices and double-check orders.
  • Track inventory and conduct cycle counts to maintain accurate records
  • Reconcile daily sales transactions to balance and log day-to-day revenue.
  • Count out all cash drawers and balance totals.
  • Prepare and make deposits at the end of each day.
  • Create and organize financial reports and documentation for review by store manager.
Lead Key Holder, 10/2018 - 05/2022
Vera Bradley, Inc. Wrentham, MA,
  • Oversaw employee performance and corrected problems to increase efficiency to maintain productivity targets.
  • Supervised employee scheduling, inventory replenishment and other daily functions to maintain smooth operational flow and address surprise issues head-on.
  • Assigned jobs to individual employees by considering factors such as previous training, current abilities and general knowledge
  • Met sales targets consistently by positively engaging customers and delivering high levels of service.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Set employee schedules
  • Completed all store opening and closing procedures.
  • Followed company policies, procedures, and practices for accurate record keeping and loss prevention.
  • Incident documentation
  • Documented and reported equipment repair and replacement needs to maintain daily operations.
  • Managed store security systems, ensuring that alarms were enabled/disabled upon opening and closing.
  • Ensured that the store was clean and properly organized at all times.
  • Processed cash, credit, debit, EBT, and gift card transactions as well as returns and exchanges utilizing electronic computer systems.
  • Counted out cash drawers and balanced totals.
  • Prepared and made deposits after every opening and closing shift.
  • Created financial reports and documentation for review by store manager.
  • Unloaded pallets and deliveries using forklifts and pallet jacks.
Program Coordinator, 08/2019 - 01/2020
Johns Hopkins University Baltimore, MD,
  • Developed lesson plans for groups of over 15 children, ages 4-10.
  • Established clear benchmarks for performance while monitoring individual and team progress.
  • Created new and fun activities to drive enthusiasm for children.
  • Monitored all activities to maintain maximum level of safety.
  • Inquired about each child to learn best possible care and safety precautions.
  • Communicated with parents to assist with personal needs and disciplinary actions.
  • Maintained accurate safety and attendance records.
  • Involved children constructively in play activities to assist emotional, physical and intellectual development.
  • Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
Cashier, 12/2017 - 10/2018
Parkland Health & Hospital System Dallas, TX,
  • Operated cash register for cash, check and debit/credit card transactions with excellent accuracy levels.
  • Processed refunds and exchanges in accordance with company policy.
  • Exhibited great customer service while helping customers complete purchases, locate items and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Education and Training
High School Diploma: , Expected in 06/2018
-
East Valley High School - North Hollywood, CA
GPA:
Status -

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • East Valley High School

Job Titles Held:

  • Store Supervisor
  • Lead Key Holder
  • Program Coordinator
  • Cashier

Degrees

  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: