Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Committed and hardworking District Manager with 10 years of experience directing fast food service. Well-rounded senior leader with talent for supervising employees, communication and training. Swift problem solver with quick and effective solutions to wide array of issues.

  • Team Leadership
  • Finance and Accounting
  • Budgeting
  • Scheduling
  • Sales
  • Inventory Control
  • Staff Management
  • Sales Goals
  • Sales Training
  • Process Improvement
  • Employee Training
  • Sales Planning
  • Point of Sale Systems
  • Store Operations
  • Food Safety
  • Retail Operations
  • Key Performance Indicators (KPIs)
  • Internal Auditing
  • Succession Planning
  • Store Management
Work History
Store Director, 03/2019 - Current
Basha's Flagstaff, AZ,
  • Achieved consistent budget targets with optimal expense controls and elimination of unnecessary waste.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
  • Protected store from loss or theft by setting and enforcing clear security policies.
  • Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
  • Received, merchandised and arranged all shop items for visual display.
  • Assisted customers by answering questions and suggesting merchandise.
  • Trained, coached and scheduled employees to improve store upkeep and operations.
  • Utilized information technology to record sales figures, for data analysis and forward planning.
  • Identified current and future trends that appeal to consumers.
  • Analyzed operating and financial statements for profitability ratios.
  • Operated forklifts and hand trucks to restock department supply locations.
  • Documented shipping and receiving records to confirm receipt of orders.
  • Recorded information, shortages and discrepancies to keep records current and accurate.
  • Fastened documentation, including receipts, packing slips and bill of lading, to shipments leaving facility.
  • Verified quantity and description of materials received by checking merchandise against packing list.
Senior District Manager, 12/2009 - 03/2019
Abbvie, Inc Texarkana, TX,
  • Boosted bottom-line profits by devising and optimizing effective sales and merchandising programs.
  • Conceptualized and implemented strategies to realign operational strategies and enhance personnel management approaches.
  • Drove sales for 17 stores in district, generating $29.4M in annual volume.
  • Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
  • Led targeted training programs to educate staff on product benefits and service capabilities.
  • Coordinated with other district managers to actualize strategies for improving performance and growing circulation volumes and sales.
  • Improved operational standards, personnel moves, and merchandising strategies.
  • Modeled best practices for sales and customer service.
  • Built positive and productive relationships with store and field leadership.
  • Directed work of efficient administrative team maintaining accurate sales, inventory and order documentation.
  • Supervised food preparation stations to observe hygiene and taste quality of food served to customers.
  • Carefully interviewed, selected, trained and supervised staff.
  • Created fun team building activities to engage staff in up-selling to meet revenue targets.
  • Achieved highest employee retention rate in region.
Restaurant Manager, 07/2007 - 12/2009
First Watch Restaurants Duluth, GA,
  • Developed, implemented and managed business plans to promote profitable food and beverage sales.
  • Led and directed team members on effective methods, operations and procedures.
  • Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
  • Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition.
  • Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
  • Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Achieved highest employee retention rate in region.
  • Carefully interviewed, selected, trained and supervised staff.
  • Skillfully interacted with external vendors to obtain best quality in pricing and product.
  • Reconciled cash and credit card transactions to maintain accurate records.
Bar/Restaurant Manager, 02/2005 - 07/2007
Pocono Tap House City, STATE,
  • Assisted servers with specialty drinks orders by preparing on-demand items without delay.
  • Developed unique drink and cocktail offerings on monthly basis as part of seasonal offerings.
  • Capitalized on opportunities to advance operations and mixology knowledge, enhancing customer service with refined and current expertise.
  • Implemented quality control initiatives while creating house-made cocktails, juice and preparations to reduce downtime and increase revenue.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
  • Followed all safety requirements for alcohol service and maintained network of available ride services for inebriated customers.
  • Determined business needs by acquiring client feedback for process improvements.
MBA: Business Administration And Management, Expected in
Strayer University - Washington, DC

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy


Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume scorecould be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

resume Strength

  • Clear Contact Info
  • Formatting
  • Personalization
  • Strong Summary
  • Target Job
  • Typos
  • Word Choice

Resume Overview

School Attended

  • Strayer University

Job Titles Held:

  • Store Director
  • Senior District Manager
  • Restaurant Manager
  • Bar/Restaurant Manager


  • MBA

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: