LiveCareer-Resume

store director resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

High-performing Store Manager familiar with managing range of personalities to effectively build consensus and achieve operational targets. Experienced with stand-alone stores as well as mall environments. Revitalizes operations and adapts to changing market conditions.

Skills
  • Finance and Accounting
  • Team Leadership
  • Budgeting
  • Scheduling
  • Sales
  • Inventory Control
  • Staff Management
  • Sales Training
  • Sales Goals
  • Process Improvement
  • Employee Training
  • Sales Planning
  • Repair
  • Store Merchandising
  • Point of Sale Systems
  • Purchasing
  • Store Operations
  • Training Programs
  • Retail Operations
  • Internal Auditing
  • Succession Planning
  • Store Management
  • Product Knowledge
  • Shrinkage Reduction
  • Delegation
Work History
Store Director, 09/2014 - Current
Pcc Natural Markets West Seattle, WA,
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
  • Managed team of 42-55 cashiers and floor staff.
  • Identified current and future trends that appeal to consumers.
  • Kept inventories accurate with daily cycle counts and regular audits to identify and resolve variances.
  • Oversaw staffing and training, safety compliance, inventory control and financial functions.
  • Boosted revenue by $13 million by developing and deploying strategies to effectively improve operations.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
  • Reported to district manager regarding store and staff issues, financial goals and sales.
Store Director, 09/2008 - 09/2014
Pcc Natural Markets Co-Op Office - Seattle, WA,
  • Devised processes to boost long-term business success and increase profit levels.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Developed new store location from ground up by hiring and training efficient team.
  • Achieved consistent budget targets with optimal expense controls and elimination of unnecessary waste.
  • Protected store from loss or theft by setting and enforcing clear security policies.
  • Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
  • Managed team of 80-120 cashiers and floor staff.
  • Identified current and future trends that appeal to consumers.
  • Kept inventories accurate with daily cycle counts and regular audits to identify and resolve variances.
  • Oversaw staffing and training, safety compliance, inventory control and financial functions.
  • Reported to district manager regarding store and staff issues, financial goals and sales.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
  • Utilized information technology to record sales figures, for data analysis and forward planning.
Store Manager, 09/2003 - 10/2008
C-A-L Ranch American Fork, UT,
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
  • Devised processes to boost long-term business success and increase profit levels.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
  • Analyzed and interpreted store trends to facilitate planning.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
  • Minimized on-site cash with frequent deposits and high accuracy in predicting operations.
  • Rotated stock to achieve optimum appeal and minimize shrinkage.
  • Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
  • Protected store from loss or theft by setting and enforcing clear security policies.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
  • Completed point of sale opening and closing procedures.
  • Supervised guests at front counter, answering questions regarding products.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Bolstered sales volume by implementing incentive program and initiating advanced employee training.
Store Manager, 05/1998 - 09/2003
C-A-L Ranch Casa Grande, AZ,
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
  • Devised processes to boost long-term business success and increase profit levels.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
  • Analyzed and interpreted store trends to facilitate planning.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
  • Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
  • Protected store from loss or theft by setting and enforcing clear security policies.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
  • Developed new store location from ground up by hiring and training efficient team.
Education
High School Diploma: , Expected in 05/1995
-
Andress High School - El Paso, TX
GPA:
Status -
  • Relevant Coursework Completed: DECA & Business/ Accounting
  • Elected Captain of Wrestling Team
Associate of Business Administration: Business Management, Expected in 05/1988
-
Valle Verde Community College - El Paso, Texas,
GPA:
Status -
Accomplishments
  • Recruited and trained successful new managers in my career.
  • Increased sales by 25% by coaching department managers on new merchandising standards in last year alone.
  • Regional Training Manager for over 15 years.
Additional Information

In my career I have owned my own business with Carpet Cleaning, Janitorial Cleaning of commercial businesses, and Construction/ Handyman business.

I have volunteered my time to kids with Coaching of Little League Football/ Baseball and 10 years with Ropes Course Repelling.

In College I was a Purchasing Manager in an Outpatient Surgical Center.

I am a hands on manager and do not mind working along side associates to show how processes and done.

I have attended and completed countless Motivational and Higher training Classes with my prior Companies to Improve myself and the Company!

I have a very outgoing personality, a District/ Regional Training Manager for over 15 years, highly efficient with Inventory Control, Sales and Goal Driven with over 20 years of positive results! I am highly organized and have a detailed eye for merchandising.

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Resume Overview

School Attended

  • Andress High School
  • Valle Verde Community College

Job Titles Held:

  • Store Director
  • Store Director
  • Store Manager
  • Store Manager

Degrees

  • High School Diploma
  • Associate of Business Administration

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