Collaborative Store Director effective in overseeing day-to-day store operations and maintaining loyal customer base utilizing exceptional customer service acumen. Strongly focused and outgoing with over 25 years of hands-on experience in multiple retail environments. Effectively handle multiple customer issues with accuracy and professionalism. Strong computer and cash register operations abilities.
Well-versed in shrinkage control, inventory management and financial leadership. Talented leader with innovative approach to serving customers and achieving business goals. Focused on maintaining business sustainability in face of evolving market conditions and customer preferences.
Strong background and track record for internal promotions as well as a keen eye for top talent and retaining them.
Streamlined operations and trained team on accountability and client service to minimize loss as well as promote a positive environment in which associates can grow from.
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