Store Director resume example

Mission, KS, $65M revenue: Led and fixed a challenged store process to double digit sales increases, implemented enhanced ship from store process, and achieved a bottom a P&L profit while executing a high level remodel.

• Successfully turned around at risk store by leading and developing five exempt leaders, 15 non -exempt leaders; and including Human Resources, Logistics, Merchandising, Service and Engagement, and Loss Prevention.
• Led 230+ employees while reducing turnover from 50% to 37% through new Operating Model to align business’s ownership within store.
• Implemented enhanced ship from store process that included Order pick up/Drive up process that generated $4.5 million in sales for 2021.
• Development of Team by promotion 6 team members to Team leaders in 2020 while sharing talent with D144.
• Mentor and trainer for several high potential Executive Team Leaders and new in role Store Directors.
• Executed and lead successful remodel project which included first phase of implementing Ulta.
• Improved shortage results by 1.63% which resulted in $300,000 back to bottom line for profit.

Overland Park South/West, KS $40M revenue: Overhauled operations and culture within both stores that lead double digit sales increase.

• Fixed both stores from being bottom performing stores within team culture and operations.
• Developed and promoted 2 Store Directors, 2 Executive Team Leaders, and 9 Team Leaders
• Improved team culture through engagement and developing new in role Executive Team Leaders.
• Achieved Golden contribution store for sales, payroll, expenses and operational goals
• Recognized at Stores National Meeting within region of 315 Stores Directors for top execution and operational results.

Lawrence, Ward Parkway, Olathe Target, KS $42M-$60M revenue:

• Led store within top sales within food for G194 – Olathe Super Target
• Awarded Most Valuable player at National Sales Meeting
• Developed 4 executives to Store Director Bench, and received award at National Sales Meeting for developing most talent in group.
• Improved shortage results by $150,000 first year, and $80,000 within second year at high-risk store
• Reduced security incidents by 50% within 12 months by accessing and developing routines around best practices
• Business college recruiter for new in role executives and on-boarding 5 interns for district
• Trained and help on-board 3 new in role Store Directors.