Store Director resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Strategic Store Director with 32 years of experience at developing teams within a building of 200-300 Team members. Highly skilled in hiring, training, and developing teams while delivering a brand experience.

  • Talent Developer
  • Detailed and Action Oriented
  • Strategic & Operational Planner
  • Effective Communication Skills
Work History
Store Director, 02/2003 to Current
SpartannashLumberton, NC,

Mission, KS, $65M revenue: Led and fixed a challenged store process to double digit sales increases, implemented enhanced ship from store process, and achieved a bottom a P&L profit while executing a high level remodel.

  • Successfully turned around at risk store by leading and developing five exempt leaders, 15 non -exempt leaders; and including Human Resources, Logistics, Merchandising, Service and Engagement, and Loss Prevention.
  • Led 230+ employees while reducing turnover from 50% to 37% through new Operating Model to align business’s ownership within store.
  • Implemented enhanced ship from store process that included Order pick up/Drive up process that generated $4.5 million in sales for 2021.
  • Development of Team by promotion 6 team members to Team leaders in 2020 while sharing talent with D144.
  • Mentor and trainer for several high potential Executive Team Leaders and new in role Store Directors.
  • Executed and lead successful remodel project which included first phase of implementing Ulta.
  • Improved shortage results by 1.63% which resulted in $300,000 back to bottom line for profit.

Overland Park South/West, KS $40M revenue: Overhauled operations and culture within both stores that lead double digit sales increase.

  • Fixed both stores from being bottom performing stores within team culture and operations.
  • Developed and promoted 2 Store Directors, 2 Executive Team Leaders, and 9 Team Leaders
  • Improved team culture through engagement and developing new in role Executive Team Leaders.
  • Achieved Golden contribution store for sales, payroll, expenses and operational goals
  • Recognized at Stores National Meeting within region of 315 Stores Directors for top execution and operational results.

Lawrence, Ward Parkway, Olathe Target, KS $42M-$60M revenue:

  • Led store within top sales within food for G194 – Olathe Super Target
  • Awarded Most Valuable player at National Sales Meeting
  • Developed 4 executives to Store Director Bench, and received award at National Sales Meeting for developing most talent in group.
  • Improved shortage results by $150,000 first year, and $80,000 within second year at high-risk store
  • Reduced security incidents by 50% within 12 months by accessing and developing routines around best practices
  • Business college recruiter for new in role executives and on-boarding 5 interns for district
  • Trained and help on-board 3 new in role Store Directors.
Operations Director, 04/2000 to 01/2003
Arup Laboratories, Inc, NV,

Led 65 Stores for operational processes through best practices

  • Diagnosed logistics processes while accessing, training, and developing talent at group level
  • Strategic involvement with accessing and placement of Store Directors
  • Mentor 8 new in role Store Directors with on-boarding training and monthly visits
  • Achieved top operationally excellence for region through best practices that eliminated 10 stores off red backroom list
  • Led, supervised and provided strategic direction for workforce of 65 Stores.
  • Collaborated with executives to develop and execute strategic business plans
Store Director, 01/1993 to 03/2000
SpartannashNewcomerstown, OH,

Chicago, IL -Opened brand new market with expertise in Guest service.

  • Trained and open 1st wave of Target in 3 different locations.
  • Assessed, hired, trained and on boarded Team Leaders and team members for brand new store and market.
  • Developed all new non-exempt leaders on best practices while opening new store.
  • Promoted to Store director within 18 months due to results in second store opening.
  • Received Golden Contribution award with first National sales meeting.
Bachelor of Science: Fashion Merchandising, Expected in 1990
University of Wisconsin-Stout - Menomonie, WI

Minors in Business Administration & Communications

Achieved Cum Laude

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • University of Wisconsin-Stout

Job Titles Held:

  • Store Director
  • Operations Director
  • Store Director


  • Bachelor of Science

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: