Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -
Professional Summary
Organized and dedicated Administrative professional with proven track record of providing exceptional cus- tomer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic with ability to perform effectively in inde- pendent or team environments. Attentive and personable with many years of administrative support experi- ence in dynamic office environments. Strong work history in document management, process improvement and regulatory compliance. Commended for cultivating positive work culture by cheerfully interacting with staff and customers.
  • Detailed and deadline-oriented
  • Customer relations and communication
  • Administration
  • Administrative support, Program planning and
  • Support(Organization,Payroll,Program Plan- implementation
  • Budgeting
  • Report analysis
  • Business Management
  • Time Management
  • Merchandising expertise
  • Well versed in software programs such as Mi-
  • Microsoft Word, Outlook, Excel, CRM database
  • Administrative, Merchandising
  • Administrative duties, Excel
  • Administrative support, Mail
  • Billing, Office
  • Book-keeping, Outlook
  • Budgeting, Word
  • Materials, Word processing
  • Business Management, Networking
  • C, Organizational
  • Cashier, Payroll
  • Clerical, Pricing
  • Excellent communication, Program planning and implementation
  • CRM, Program planning
  • Client, Quality
  • Clients, Repairs
  • Customer relations, Routing
  • Customer service, Selling
  • Database, Sales
  • Expense reports, SAP
  • Filing, Shipping
  • Financial, Spreadsheet
  • Forms, Taking messages
  • Fundraising, Tax
  • Maintain inventory, Time Management
  • Marketing, Website
  • Math, Written communications
Work History
06/2019 to Current
Store Administrator Albertsons Companies Baton Rouge, LA,
  • Oversee the daily operations and success of a luxury Swiss watch boutique.
  • Accountable for providing operational and administrative support to the sales team.
  • Support boutique staff with sales and after sales transactions.
  • Complete administrative and organizational tasks.
  • Provide operational support (book-keeping, opening and closing procedures).
  • Receive and maintain inventory levels utilizing internal SAP system.
  • Provide administrative/Back office support to all operations of the boutique including: shipping, repairs, customer service & watch sales, management of invoices, cashier, team planning, etc.
  • Front of house/Back of house: maintain inventory stock support, gifts, order supplies, etc.
  • Use business software applications (e.g., outlook office, word processing, spreadsheet, etc.) to prepare correspondence, tax exempt, reports, agendas, etc.
  • Support sales team to maintain client information in CRM system.
05/1997 to Current
Program Director Dnv Gl Dresden, DE,
  • Responsible for program planning and implementation for this 501(c)(3) organization, which provides educational, social intervention, and athletic activities for over 500 youth during the summer months.
  • Reduce financial inconsistencies while assessing, verifying billing invoices and expense reports.
  • Contact community organizations to boost outreach and highlight programs successes.
  • Engage in professional networking to maintain strong relationships with communications and media professionals to drive partnerships.
  • Responsible for marketing through website, social media and written communications.
  • Manage purchases and fundraising.
  • Prepare 1099 forms and use E-verify.
  • Book-keeping and payroll for staff of 10 and a minimum of 50.
  • Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in process- es, employee knowledge and customer demands.
  • Created efficient work schedules for each team member to maintain deadlines and keep shifts properly staffed.
  • Monitored online presence of company's brand to engage with users and strengthen customer relation- ships.
08/2016 to 11/2018
Store Administrator Albertsons Companies Bend, OR,
  • Oversaw the technical, administrative duties of the precious jewelry selling department and manages all back of the house functions.
  • Provided clerical support (opening and/or closing procedures).
  • Processed and tracked merchandise, (e.g., store transfers, RTV and shipments to clients).
  • Maintained relationship with sales professionals, buyers and vendors.
  • Required excellent communication and strong math skills in detailed-oriented environment.
  • Liaised with vendors to order and maintain inventory and to obtain most cost-effective pricing.
  • Managed paper and electronic filing systems by routing various documents, taking messages and manag- ing incoming and outgoing mail.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accura- cy.
Expected in
Bachelor of Arts: Fashion Merchandising/ Marketing
American Intercontinental University - Atlanta, GA.

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School Attended

  • American Intercontinental University

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  • Store Administrator
  • Program Director
  • Store Administrator


  • Bachelor of Arts

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