Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary
Organized and dedicated Administrative professional with proven track record of providing exceptional cus-
tomer service in fast-paced environments. Offering keen attention to detail and strong decision making skills
to manage multiple, concurrent tasks. Self-motivated work ethic with ability to perform effectively in inde-
pendent or team environments. Attentive and personable with many years of administrative support experi-
ence in dynamic office environments. Strong work history in document management, process improvement
and regulatory compliance. Commended for cultivating positive work culture by cheerfully interacting with
staff and customers.
Excellent communication, Program planning and implementation
CRM, Program planning
Client, Quality
Clients, Repairs
Customer relations, Routing
Customer service, Selling
Database, Sales
Expense reports, SAP
Filing, Shipping
Financial, Spreadsheet
Forms, Taking messages
Fundraising, Tax
Maintain inventory, Time Management
Marketing, Website
Math, Written communications
Work History
06/2019 to Current
Store AdministratorAlbertsons Companies – Baton Rouge, LA,
Oversee the daily operations and success of a luxury Swiss watch boutique.
Accountable for providing operational and administrative support to the sales team.
Support boutique staff with sales and after sales transactions.
Complete administrative and organizational tasks.
Provide operational support (book-keeping, opening and closing procedures).
Receive and maintain inventory levels utilizing internal SAP system.
Provide administrative/Back office support to all operations of the boutique including: shipping, repairs, customer service & watch sales, management of invoices, cashier, team planning, etc.
Front of house/Back of house: maintain inventory stock support, gifts, order supplies, etc.
Use business software applications (e.g., outlook office, word processing, spreadsheet, etc.) to prepare correspondence, tax exempt, reports, agendas, etc.
Support sales team to maintain client information in CRM system.
05/1997 to Current
Program DirectorDnv Gl – Dresden, DE,
Responsible for program planning and implementation for this 501(c)(3) organization, which provides educational, social intervention, and athletic activities for over 500 youth during the summer months.
Reduce financial inconsistencies while assessing, verifying billing invoices and expense reports.
Contact community organizations to boost outreach and highlight programs successes.
Engage in professional networking to maintain strong relationships with communications and media professionals to drive partnerships.
Responsible for marketing through website, social media and written communications.
Manage purchases and fundraising.
Prepare 1099 forms and use E-verify.
Book-keeping and payroll for staff of 10 and a minimum of 50.
Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.
Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in process- es, employee knowledge and customer demands.
Created efficient work schedules for each team member to maintain deadlines and keep shifts properly staffed.
Monitored online presence of company's brand to engage with users and strengthen customer relation- ships.
08/2016 to 11/2018
Store AdministratorAlbertsons Companies – Bend, OR,
Oversaw the technical, administrative duties of the precious jewelry selling department and manages all
back of the house functions.
Provided clerical support (opening and/or closing procedures).
Processed and tracked merchandise, (e.g., store transfers, RTV and shipments to clients).
Maintained relationship with sales professionals, buyers and vendors.
Required excellent communication and strong math skills in detailed-oriented environment.
Liaised with vendors to order and maintain inventory and to obtain most cost-effective pricing.
Managed paper and electronic filing systems by routing various documents, taking messages and manag-
ing incoming and outgoing mail.
Created and maintained detailed administrative processes and procedures to drive efficiency and accura-
cy.
Education
Expected in
Bachelor of Arts: Fashion Merchandising/ Marketing American Intercontinental University - Atlanta, GA. GPA:
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