sterling qa tester resume example with 4+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary
  • Seeking to Develop more skills in Dynamics 365 CRM and related technologies
  • Outstanding Problem-solving skills
  • Willingness and Ability to learn quickly when challenges are present
  • Reliable team member and always willing to assist
  • 3+ years Development Experience
  • C#, Dynamics CRM 365, LINQ, SSIS, XML, HTML, JavaScript, JQuery, Knockout.js, CSS, SQL, Databases: Microsoft SQL Server 2008/2012/2014, DB2, Sterling 9.5, Dojo Framework, Soap UI, JSP, J2EE, Servlet, Install Shield
  • Electronics
  • Arduino Development, Eagle Circuit Board Designer, AutoCAD, Raspberry Pi,
  • Development Concepts: Agile
  • Design Tools: Visual Studio 2015/2017, RTC, SVN, Eclipse, Notepad, MATLAB, NetBeans
  • Documentation tools: Word, Excel, PowerPoint, Outlook
  • Database Tools: SQL Developer
  • Agile, Excel
  • API, Outlook
  • AutoCAD, PowerPoint
  • Automate, Word
  • Basic, MSI
  • Call center, Navigation
  • Change Management, Notepad
  • Cisco, Developer
  • Conversion, Order Management
  • CRM, Pricing
  • CSS, Progress
  • Client, Quality Management
  • Data Management, Reporting
  • Database, Requirement
  • Databases, Servlet
  • Documentation, Scripts
  • Eclipse, Script
  • Electronics, Soap
  • English, Fluent in Spanish
  • Features, Microsoft SQL Server
  • Forms, SQL
  • Functional, Stories
  • Genesys, Upgrade
  • Government, Visual Studio
  • IBM
  • DB2
  • J2EE
  • Java
  • JSP
  • JavaScript
  • C#
Work History
12/2017 to 03/2021 Sterling QA Tester Cognizant Technology Solutions | , ,
  • (10 months) Project Description: Develop call center application for 2020 Census to maximize government spending Unified Service Desk:.
  • Implemented Announcement functionality to load Announcements using Hosted Controls, Events, Actions, Navigation Rules, HTML, JavaScript.
  • Provided Solution to Client Requirement where user need Different Notifications for depending on different situations during a call using C# and UII actions.
  • Implemented new Agent Scripts to allow easier navigation for user.
  • Provided Client with Demos when required to review Acceptance Criteria and receive feedback.
  • Implemented Microsoft Installer (MSI) solution for Cendesk2020 Application to automate the process Deployment\Lead Experience:.
  • Oversaw Baton Rouge Developers with code reviews and providing directions on stories.
  • Coordinated build and deployment process with functional team during Agile sprints.
  • Customized Custom Entities including Forms, Views, Fields, Relationships, and business rules.
  • Delivered Documentation on new Features and Stories.
  • Facilitated environment setup process for new developers with Knowledge transfers sessions.
  • Refined Code during clean up to allow for Genesys to Cisco conversion.
  • Implemented Custom task for SSIS project to avoid using script task to allow Code management simplicity.
  • Implemented Global Assembly installation for Custom task.
  • Accelerated Deployment Process significantly by removing unnecessary scans.
  • Volunteered to Travel for Production Support for new builds.
  • Volunteered for weekend support on several Occasions., Attend daily stand ups for Testing updates.
  • Tested Order Modifications and Web Modules during End to End testing.
  • Regression testing during End to End phase.
  • Tracing logs for more detailed defects.
01/2017 to 08/2017 Sterling OMS Developer Vitamin Shoppe | , ,
  • Upgrade the existing IBM Sterling Order Management (OMS Version 9.2) to IBM Sterling Order Management (OMS Version 9.5).
  • Develop the service which invoked the Forced allocation Web service using a custom Java Class.
  • Develop pricing service call using a dynamic condition and custom API.
  • Develop an international hold for foreign orders which also creates an alert for the consumer.
  • Develop user and county .csv uploads using custom services and extended database APIs.
  • Develop a Paypal reversal class that created a charge transaction with amount canceled or full cancel Paypal orders.
  • Basic SQL queries to retrieve necessary data from database.
  • Resolve and verify defects.
  • Provide testing support by executing test scripts and updating them using Rational Quality Management.
  • Provide support for mapping document by completing table mappings for the reporting specialist.
  • Attend daily stand ups for development updates.
05/2016 to 11/2016 DLA FedMall System Integration Tester Government Defense Logistics Agency | , ,
  • To create Online Federal Mall application for military and government personal.
  • Created/Updated Test Scripts using RTC (Quality Management Rational).
  • Defect Verification/Creation in RTC (Change Management Rational).
  • Created Test Data for team members using MDM (Master Data Management) application.
  • Tested DLA FedMall portal and MDM for data consistency.
  • Used DLA FedMall commerce application to create purchase orders to test data flow.
  • Documenting daily activities and defect resolution progress using Excel.
Expected in to to Bachelor of Science | Electrical Engineering Lamar University, , GPA:
Microsoft Dynamics 365 Customization and Configuration

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Resume Overview

School Attended

  • Lamar University

Job Titles Held:

  • Sterling QA Tester
  • Sterling OMS Developer
  • DLA FedMall System Integration Tester Government


  • Bachelor of Science

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