LiveCareer-Resume

station manager resume example with 13 years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Dedicated Station Manager executing diverse functions of production and delivery of studio operations. Positive and upbeat team player with good communication, organizational and time management abilities. Expert communicator with personable and highly articulate style.

Skills
  • Policy Implementation
  • Customer Retention
  • Team Oversight
  • Implementation Oversight
  • Risk Management
  • Maintenance & Repair
  • Organizational Skills
  • Training & Development
  • Supervision & Leadership
  • Conflict Resolution
  • Reliable & Trustworthy
  • Friendly, Positive Attitude
  • Team Management
  • Team Building
  • Problem Resolution
  • Fluent in Spanish
  • Good Work Ethic
  • Flexible Schedule
  • People Skills
Education and Training
Cy-Fair High School Cypress, TX Expected in 2009 High School Diploma : - GPA :
Experience
Crane Worldwide Logistics - Station Manager
Savannah, GA, 01/2020 - Current
  • Delivered high level of service to customers in effort to build upon relationships for future.
  • Established employee schedules and work hours, reviewing employee timesheets to finalize payroll.
  • Effectively reduced job-related accidents by properly training departmental employees on corporate safety processes.
  • Reported maintenance and repair needs for transportation vehicles and equipment.
  • Created and enforced policies and procedures for entire logistics team.
  • Established transportation cost standards and economical shipping practices.
  • Directed investigations to verify and resolve customer or shipper complaints.
  • Tracked orders using functional systems and coordinated with warehouse workers to ensure proper storage and distribution of products.
  • Researched and suggested cost-effective shipping methods and conducted regular safety audits on equipment.
  • Handled departmental scheduling to maintain proper staffing for shifts.
  • Identified opportunities to reduce cost and improve productivity.
  • Consistently met company and department objectives within budget and time constraints.
  • Implemented on-the-job training activities to cross-train employees on various tasks.
  • Prepared inventory for shipment by attaching tags and labels.
  • Implemented bar coding system to identify location and quantities of requested items.
  • Monitored product import or export processes to verify compliance with regulatory or legal requirements.
  • Developed and documented standard and emergency operating procedures for receiving and shipping products or materials.
  • Examined invoices and shipping manifests for conformity to tariff and customs regulations.
Crane Worldwide Logistics - Station Manager
Doral, FL, 03/2017 - 01/2020
  • Monitored attendance and productivity for employees by maintaining accurate and updated records.
  • Reviewed scope of each project to estimate number of man-hours required.
  • Compiled presentations based upon analysis of project and vendor data and distributed to internal stakeholders.
  • Monitored dispatch board and adjusted call priorities regularly based on caller needs.
  • Scheduled loads according to priority and available equipment.
  • Managed daily delivery and work schedules to maximize coverage.
  • Trained employees on triaging and dispatching procedures to properly handle daily calls.
  • Utilized various software systems to facilitate movement, planning and scheduling.
  • Answered customer requests with information about product availability, shipping information and status updates.
  • Recorded complaints and discussed possible solutions with customers to prevent negative word of mouth.
  • Reviewed routes, daily traffic and weather conditions to adjust plans, meeting daily requirements and service needs.
  • Tracked changes in computer system to keep records current and accurate.
  • Reported delays, accidents or other traffic and transportation situations.
  • Investigated and resolved customer and vendor issues to retain business.
  • Kept detailed and updated records of calls in physical and electronic databases.
  • Identified locations and needs of callers to accurately send assistance.
  • Alerted personnel of road and weather hazards to minimize accidents and delays.
  • Leveraged GPS devices and computer programs to plan routes, update customers or advise drivers about upcoming issues.
  • Matched bills of lading and reconciled quantities to verify items shipped.
  • Recorded results of service calls to create report summaries for senior management.
Frontier Airlines - Dispatcher
Aurora, CO, 06/2010 - 03/2017
  • Scheduled loads according to priority and available equipment.
  • Monitored dispatch board and adjusted call priorities regularly based on caller needs.
  • Utilized various software systems to facilitate movement, planning and scheduling.
  • Kept detailed and updated records of calls in physical and electronic databases.
  • Reviewed routes, daily traffic and weather conditions to adjust plans, meeting daily requirements and service needs.
  • Monitored changes in delivery schedule and communicated changes to customers.
  • Worked closely with transportation supervisor to dispatch and assign loads.
  • Answered customer requests with information about product availability, shipping information and status updates.
  • Managed daily delivery and work schedules to maximize coverage.
  • Identified locations and needs of callers to accurately send assistance.
  • Reported delays, accidents or other traffic and transportation situations.
  • Recorded complaints and discussed possible solutions with customers to prevent negative word of mouth.
  • Tracked changes in computer system to keep records current and accurate.
  • Investigated and resolved customer and vendor issues to retain business.
  • Leveraged GPS devices and computer programs to plan routes, update customers or advise drivers about upcoming issues.
  • Responded immediately to emergencies by initiating outbound calls to police agencies and emergency contacts.
  • Liaised with customers to provide logistics for drivers and coordinate delivery times.
  • Trained employees on triaging and dispatching procedures to properly handle daily calls.
  • Alerted personnel of road and weather hazards to minimize accidents and delays.
  • Matched bills of lading and reconciled quantities to verify items shipped.
  • Recorded results of service calls to create report summaries for senior management.

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Resume Overview

School Attended

  • Cy-Fair High School

Job Titles Held:

  • Station Manager
  • Station Manager
  • Dispatcher

Degrees

  • High School Diploma

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