LiveCareer-Resume

starbucks barista resume example with 15+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Barista with management experience accustomed to providing excellent customer service. Experienced shift leader at a busy Starbucks cafe. Comfortable providing direct service or managing multiple employees.

Being in that kiosk as a barista & a leader gives me enjoyment because I get to enjoy engaging with people from all walks of life. Knowledgeable in all types of brews and concoctions. Consistently delivers exemplary customer service. A positive attitude is coupled to remain calm and composed in busy work settings.

Reliable Barista quickly masters new concepts and skills. Passionate about helping customers and creating satisfying experiences. Strong history of providing top-notch service and support. Exceptional communication skills with proven track record of building client rapport.

Experienced Barista enthusiastic about producing superbly made coffee. Personable and positive. Ready to serve customers at national chains or local hangouts.

Efficient Barista with strong interpersonal and communication skills. Handles money, food and diverse customer needs without losing focus or sacrificing service quality. Been trained as AST certification.

Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.

Skills
  • Safe food handling practices
  • Credit card transactions
  • Coffee expertise
  • Product displays
  • Espresso machine operation
  • Tea expertise
  • Up-selling
  • Speedy and efficient
  • Conflict mediation
  • Calm under pressure
  • Team Leadership
  • Active listener
  • Team player
  • Food preparation
  • Solid problem solver
  • Cash register operation
  • Active listening
  • Communication
  • Working collaboratively
Education and Training
Denver Technical College Colorado Springs, CO Expected in : Business/Accounting - GPA :
University of Phoenix Colorado Springs, CO Expected in : Human Services - GPA :
Denver Technical College Colorado Springs, CO Expected in : Medical - GPA :
Lamar University Port Arthur, TX Expected in 04/1996 GED : - GPA :
Lamar University Beaumont, TX Expected in 05/1996 CNA : - GPA :
Experience
Cedar Fair Entertainment Company - Starbucks Barista
Shakopee, MN, 06/2018 - Current
  • Managed morning rush of customers daily with efficient, levelheaded customer service.
  • Merchandised display cases and promoted prepared foods.
  • Monitored cafe for seating availability, safety and wellbeing of guests.
  • Maintained highest standards of conduct and service to support company reputation.
  • Operated cash register, collected payments and provided accurate change.
  • Prepared and served coffee, espresso drinks, blended coffees and teas.
  • Greeted guests with pleasant smile and superior customer service.
  • Maintained clean and organized workspace, enabling coworkers to locate resources and product.
  • Memorized official and off-menu coffee and tea preparations.
  • Described menu items to customers and suggested products based on stated preferences.
  • Maintained calm demeanor during high-volume periods and special events.
  • Educated customers on beverage menu items and provided samples of daily brews.
  • Supported store manager with recruiting, interviewing and hiring baristas.
  • Addressed and resolved customer concerns to maintain brand loyalty.
  • Passed state inspections by following health, safety and sanitation guidelines.
  • Enhanced use of recycling and compost programs to reduce trash waste and improve green footprint.
  • Decreased food and utensil waste by waste separation and recycling.
  • Increased special item sales by creating daily menus with changing specials.
  • Hosted coffee and tea tastings to showcase seasonal items and boost sales opportunities.
  • Increased sales by arranging merchandise in innovative and eye-catching displays.
  • Trained entire staff of baristas in new smoothie program offerings and procedures.
  • Designed new recipes and adhered to recipe and presentation standards for specialty coffee drinks.
  • Managed [Number] team members and handled scheduling, training and conflict resolution.
  • Developed knowledge of growing practices and flavor profiles for teas.
  • Designed and printed menus, recipes and promotions and offers.
  • Performed minor maintenance and repairs on equipment and handled troubleshooting tasks to keep coffee machines operational.
  • Checked temperatures of freezers, refrigerators and heating equipment.
  • Developed creative and appealing latte art techniques and instructed coworkers in method.
  • Created complex, hand-crafted beverages based upon customer preferences.
  • Managed inventory by establishing and adjusting ordering parameters, accurate forecasting and monitoring waste.
  • Weighed, ground and packed coffee per customer orders.
  • Received and accurately processed customer payments.
  • Cross-sold [Type] and [Type] items to customers, boosting store sales to $[Amount] in [Timeframe].
Price Chopper - Assistant Bakery Manager
Middletown, CT, 09/2015 - 06/2018
  • Minimized cross-contamination and infection risks by consistently following safe food handling procedures.
  • Implemented and executed merchandising programs to maintain and increase sales.
  • Assessed inventory levels and reordered pantry items to keep adequate stock on hand.
  • Assisted bakery manager with coordinating product ordering, receiving and stocking.
  • Demonstrated product and layout execution to staff, following food safety standards and sanitation guidelines.
  • Cooperated with other departments to cross-merchandise bakery items and drive sales.
  • Checked freshness of all bakery goods and food in bakery, removing and disposing of stale or outdated items.
  • Scheduled employees to keep all bakery shifts well-staffed for peak times and holidays.
  • Decorated cakes and pastries, baked breads, tarts and pies and created specialty desserts.
  • Executed quality standards, rotating product and removing damaged items from display cases.
  • Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.
  • Resolved problems or concerns to satisfaction of involved parties.
Kroger - Cake Decorator
Draper, UT, 09/2006 - 08/2015
  • Decorated cakes for special occasions, including showers, birthdays and christenings.
  • Assisted customers with planning cake vision, including color, theme and size.
  • Answered phone calls, put in orders and handled customer disputes or complaints.
  • Cleaned display cases, utensils and working spaces to keep sanitary work environment.
  • Worked with common cake decorating and baking tools, such as mixers and carving tools.
  • Assembled, prepared, decorated and frosted average of [Number] cakes per shift.
  • Used pastry bags and tips to pipe messages and decorative roses onto cakes.
  • Stocked shelves and ordered inventory when product stock became low.
  • Prepared buttercream and icings to use for decorating cakes, cupcakes, tarts and other pastries.
  • Used photo cake software to create specialty birthday and anniversary cakes.
  • Applied creative techniques to design beautiful, memorable wedding cakes.
  • Assisted in growth of sales [Number]% by maintaining professional customer service and preparing visually appealing displays.
  • Coordinated supplies for bakery, including order placement, stock management and use.
  • Adjusted time and speed controls for mixing and blending machines.
  • Finished baked goods with glazes, icings and other toppings.
  • Observed color of baked goods to determine equipment adjustments.
Bristol Farms - Front End Courtesy Clerk
Manhattan Beach, CA, 03/2006 - 09/2006
  • Packaged or bagged purchases and assisted customers with in-vehicle loading.
  • Oversaw collection shopping carts from parking lot to maintain clean, organized area.
  • Delivered exceptional customer service by greeting customers and directing to desired items.
  • Followed best practices for bagging items in reusable, plastic and paper bags.
  • Promoted and explained loyalty programs to customers.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.

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Resume Overview

School Attended

  • Denver Technical College
  • University of Phoenix
  • Denver Technical College
  • Lamar University
  • Lamar University

Job Titles Held:

  • Starbucks Barista
  • Assistant Bakery Manager
  • Cake Decorator
  • Front End Courtesy Clerk

Degrees

  • Some College (No Degree)
  • Some College (No Degree)
  • Some College (No Degree)
  • GED
  • CNA

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

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