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· Created work schedules (bi-weekly)
· flexible work hours
· Handled Negative Customer Feedback and Questions
· Bi-weekly Conference Calls
· Set-up Promotions ( Seasonal, holiday, etc..)
· Monthly Inventory
· Daily/ Weekly distress on merchandise
· Trained new team members with positive reinforcement and respectful, encouraging coaching.
· Complied with standards for merchandising, stocking and storing product.
· Prioritized drink requests while managing interruptions.
Associate's Degree
Enrolled at Anne Arundel Community College
major in Education/ English
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