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Standardized Test Scorer Resume Example

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STANDARDIZED TEST SCORER
Summary

Looking to obtain a position that combines my customer service and sales skills with my education background in business economics.

Highlights
  • Ability to listen to customers and solve problem
  • Up-selling and cross-selling specialist
  • Conflict resolution proficiency
  • Devoted to data integrity
  • High customer service standards
  • Strong problem solving ability
Accomplishments

Recognized by Quality Assurance team at Holland America Line for getting 100% on Sales and Customer Service calls.

One of the few Resolution Scorers for Pearson for the FCAT and TSTAAR projects.

Always meet and exceed sales and or customer service goals.

Experience
Standardized Test Scorer
March 2012 to August 2013
Home Depot - North Dartmouth , MA

Read essays for 8th to 11th grade students in Florida and Texas and assigned appropriate scores.

Qualified to score Expository, Persuasive, Literary, and Short Answer responses.

Always in top 10% of the projects quality control standards.

Inbound Sales/Customer Service
October 2012 to March 2013
Holland America Line - City , STATE

Sold cruises and land excursions in call center environment.

Matched customer's wants and needs with our services while upholding companies policies and standards.

Resolved customer conflicts in timely fashion.

Office Assistant/Dock Attendant
March 2010 to November 2010
Esprit Marina - City , STATE

Assisted with office duties for the marina and apartment complex.

Sales Associate
June 2009 to February 2010
Innovative Marketing - City , STATE

Sold products door-to-door and business-to-business.

Ticket Sales Intern
August 2008 to December 2008
Sun Devil Ticket Office - City , STATE

Sold single game/season ticket packages for major Arizona State University sports.

Education
Business Economics, 2008Arizona State University - City, State, USA
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DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

78Average
Resume Strength
  • Formatting
  • Word choice
  • Length
  • Measurable results
  • Strong summary

Resume Overview

School Attended

  • Arizona State University

Job Titles Held:

  • Standardized Test Scorer
  • Inbound Sales/Customer Service
  • Office Assistant/Dock Attendant
  • Sales Associate
  • Ticket Sales Intern

Degrees

  • Business Economics , 2008

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