Enthusiastic, motivated customer service expert with a positive attitude and diverse range of experience and skills including three plus years of experience working on concert and stage productions, loading and unloading multiple trucks, constructing stages, and assembling lighting and audio equipment.
Five+ years managing residential homes for clients with mild disabilities. Built strong relationships with clients, their families, staff and state case workers; used effective communication techniques to mitigate client issues. Administered and insured secure storage
of prescribed medications for each client. Created regular cleaning schedule and developed menu based shopping, using store ads and coupons to save company and clients over 25% per month. Ranked top in company for cleanliness and organization.
Trained in safety protocol for event planning as well as group home safety, accident prevention and emergency disaster preparation, basic first aid and CPR.
Partnered in new business, providing cleaning, moving and storage services. Expanded knowledge of cleaning techniques and home repair skills. Served clients‘ wide variety of homes and buildings, from residential, offices, to abandoned and damaged rental homes, apartments and storage units.
Excellent account manager skills including listening, uncovering needs, customer complaint resolution, cold calling and creating professional proposals.
Energetic and driven .
President, Granger Ute Conference Football 2001, 2002
Staff Sports and Community Writer West Valley News 2000-2005
Executive Board, Granger Ute Conference Football 1999-2005
VP Score Keeping/Statistics Granger Baseball 2000-2005
Business Instructor Junior Achievement
Needs Focused Sales Training, Ad Design and Sales Training, IATSE Safety Classes, CPR and MAAP Certification
Professional Sales Certificate
Needs Based Sales and Service
Yellow Book Professional Training Certification
First Aid/CPR Certified
Multiple IATSE Safety Certifications: Basic Safety, Fall and Injury Prevention, Fire and Hazardous Material, Understanding Basic Rigging, Electrical Safety and Proper Forklift Operation.
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