staffing manager resume example with 17+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Seeking a position where, I can acquire a challenging position with an established company that will fully utilize my skills and work experience. Qualified Branch Manager with a 15-year career in the Staffing Industry and Human Resources. Skilled in full cycle recruitment processes, from prospecting to closing contracts.
Skills
Fluent in Spanish
Leadership
Work ethic
Microsoft Office
Analytical
Data management
Flexible
Personnel information systems
Training development
Employee communications
Scheduling processes
Candidate sourcing
Multi-tasking ability
People-oriented
Excellent time management skills
Employee training
Staff supervision
Dependable
Excellent work ethic
Strong interpersonal skills
Reporting
Check processing
Expense reimbursements
Data entry abilities
Resolving payroll problems
Experience
07/2017 to CurrentStaffing ManagerCb Richard Ellis | Boydton, VA,
Managed office inventory and placed new supply orders.
Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
Coordinated office activities and operations to secure efficiency and compliance with company policies.
Conducted staff performance evaluations to monitor progress and recommend professional development plan.
Managed office budget to handle inventory, postage and vendor services.
Oversaw day-to-day office operations, including receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
Wrote professional business correspondence to maintain strong line of communications.
Distributed memos and updates to apprise departments and divisions of corporate objectives and developments.
Directed team of 5 administrative professionals to meet team needs in fast-paced environment.
Discussed performance-based objectives with department managers to determine contributory value of office programs.
Managed full-cycle recruiting, including sourcing, interviewing, offering jobs, and negotiating contracts.
Wrote job descriptions and posted to job boards.
Supported hiring manager by reviewing applications and resumes and identifying reputable job candidates.
Created marketing materials to attract new candidates.
Reduced employee turnover by implementing bonus.
Identified vacancies in staff, supported recruiting process and interviewed prospective personnel.
Facilitated new hire onboarding by scheduling training initiatives, resolving issues and processing paperwork.
Scheduled random drug testing for employees to diminish regularity risks.
Launched innovative incentive program to achieve low turnover rate in highly competitive market.
Drove departmental efficiency by organizing comprehensive new hire training and orientation.
Partnered with management to establish workplace safety curriculum for training and education purposes.
Launched wellness plans to reduce stress, boost morale and increase productivity.
Administered payroll, retirement-plan contribution tracking and health and welfare outsourcing.
Onboarded and trained more than 200 new employees per year.
Reduced accidents in workplace by implementing safety policies and procedures.
Developed organizational filing systems for correspondence, communications, records and reports.
Strengthened and enhanced processes for managing complaints by leading thorough investigations into incidents and concerns.
Supervised and coordinated activities of human resources staff, delegating tasks relating to employment, compensation and employee relations.
Improved operational efficiencies by creating filing systems to maintain confidential employee documents and reports.
Recruited and interviewed individuals for Onsite Coordinators and Recruiters.
07/2015 to 06/2017Onsite ManagerCustom Computer Specialists, Inc. | Mineola, NY,
Coordinated with staff to clarify information and enforce procedures resulting in effective problem solving and smoother operations.
Addressed internal and customer-related issues each day and affected strategic resolutions.
Cross-trained in every store role to maximize operational knowledge.
Developed and mentored team members to provide hospitable, professional service while adhering to established service models.
Recruited, hired and trained new employees, including monitoring and review of individual performance.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Coached staff on strategies to enhance performance and improve customer relations.
Demonstrated excellent communication skills in resolving product and consumer complaints.
Treated associates with fairness and respect, providing recognition of accomplishments.
Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
02/2004 to 02/2015Payroll Branch ManagerTS Staffing/CRS | City, STATE,
Handling and processed both bi-weekly and weekly payroll for 500+ employees/ Administer Direct Deposit.
Processed and checked timesheets and payroll data to ensure the correct payment to employees /prepared and package payroll for delivery/ Answered payroll questions from employees/ invoicing clients.
Communicated directly with clients to retrieve accurate and complete new employee paperwork to ensure payroll deadlines are met.
Responsible for handling agency new hires, time and attendance and submitting their approved payroll hours/entering info in Time Rack, Apex(Summit), IQ Navigator and in eEmpact/ E-verify and Criminal background checks using Nationwide Screening Services.
Monitored profits/ loses daily, created weekly as well as annual sales reports.
Process EDD survey and unemployment claims for company.
Responsible for maintaining and updating client information to insure database information is correct.
Provided customer service by greeting and assisting clients/employees.
Responded to customer inquiries and complaints to ensure repeat business.
Operated office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
Maintained and updated filing, inventory, mailing, and database systems, either manually or using a computer, ordered all the office supplies.
Communicated with customers, employees, and other individuals to answer questions, explain information, take orders, and address complaints.
Opened, sorted, and routed incoming mailed, answered correspondence, and prepared outgoing mail.
Answered telephones, direct calls, and take messages.
Education and Training
Expected in to to | Business Administration And ManagementIndependence University, Salt Lake City, UTGPA:
Expected in 06/2002 to to High School Diploma | Valley High School, Santa Ana, CAGPA:
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