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Staffing and Account Manager Resume Example

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STAFFING AND ACCOUNT MANAGER
Professional Summary

Highly responsible, organized and self-motivated Staffing Account Manager with over nine years experience in recruiting, interviewing, hiring, and implementing innovative workforce solutions. Results-focused recruiter who sources highly sought-after candidates in fields such as administrative, technology, industrial, and manufacturing ranging from entry-level to mid-management. Bilingual Staffing Specialist offering expertise in the development of community outreach initiatives and strong advocacy promoting life skill sets and work readiness building a healthy and sustainable community. Proven performance in relationship-building and communicating effectively with clients and customers of diverse cultures, talents, and experience; helping motivate them to make positive life changes by providing meaningful career opportunities to those seeking the rewards and dignity of being gainfully employed.

Skills
  • Bilingual
  • Exceptional communication skills
  • Strong client relations
  • Good judgment
  • Workforce readiness/Skills Assessment
  • Workforce planning/development
  • Job fairs planning
  • Recruitment/staffing
  • Interviewing/hiring
  • Mentoring and Placement
Employment History
01/2013 to 06/2017
Staffing and Account ManagerManpower Employment Agency – 1100 Center Ridge Dr. #1845, Austin, Texas 78753
  • Increased new hire traffic and managed the recruitment life-cycle from the on-boarding process to application and placement.
  • Met monthly target of 50 employees placed in a temporary or permanent position; average of 600 placements per year (2013-2017).
  • Organized new employee orientation schedules for new hires outlining human resources policies, procedures, laws, and standards.
  • Developed and facilitated job recruitment fairs and community events.
  • Utilized sourcing tools such as job boards, referrals, social media, business schools and higher education institutions, resume databases, job ads, and community forums.
  • Promptly corresponded with applicants, coordinated and conducted interviews.
  • Managed full cycle recruiting process meeting diverse staffing needs for various client levels.
  • Posted positions via approved recruitment channels; screened applicants based on education, skills, and qualifications.
  • Managed performance dashboard database used to track key performance metrics such as active pipeline, turnover, sources used, time to fill statistics, cost per hire, diversity of hires, open requisitions by recruiter, number of placements, and number of permanent new hires.
  • Partnered with local organizations, county, non-profits, and social services organizations for engagement and interest in jobs offered in the community.
01/2012 to 12/2013
Staffing SpecialistManpower Employment Agency – 1904 W. Avenue H, Temple, Texas 76504
  • Hired employees and initiated new hire process outlining human resources policies, procedures, laws, and standards.
  • Supported new hire orientations and monthly departmental meetings.
  • Reviewed new hire documents for accuracy and completeness by verifying, collecting and correcting additional data.
  • Greeted customers/clients seeking employment.
  • Met monthly target of 50 employees placed in a temporary or permanent position; average of 600 placements per year (2012-2013).
  • Answered an average of 40 calls per day addressing customer inquiries, solving problems, and providing employment information.
  • Communicated safety expectations and awareness to new hires, reducing injuries.
06/2008 to 12/2011
Staffing SpecialistAll Team Staffing – 2211 S IH35 Austin, Texas, 78741
  • Hired employees and initiated new hire process including human resources policies, procedures, laws, standards and regulations.
  • Trained new employees on assignment protocols for performance improvement.
  • Managed shifts including scheduling, work deployment, and attendance.
  • Greeted customers/clients seeking employment.
  • Answered an average of 30 call per day addressing customer inquiries, problem solving, and providing employment information.
  • Staffed large-venue single events requiring employment of over 350 employees.
  • Coordinated staff timekeeping entries and reports through payroll management program.
  • Worked with account management implementing company safety programs and awareness, reducing employee injuries.
Education
2003
BBA: General Business
University of Texas in San Antonio (UTSA) - 1 UTSA Circle, San Antonio, Texas 78249
Accomplishments/Awards

Travis County Service Award (2015) - Commitment to our Mission and Continuous Contributions to The Justice Planning-Workforce Development Program.

Manpower Recognition: Community Recruiting  - May 2017

Manpower Recognition: Highest Growth in Region - Quarterly Award for 2016 and 2017

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Resume Overview

Companies Worked For:

  • Manpower Employment Agency
  • Manpower Employment Agency
  • All Team Staffing

School Attended

  • University of Texas in San Antonio (UTSA)

Job Titles Held:

  • Staffing and Account Manager
  • Staffing Specialist

Degrees

  • BBA : General Business

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