Staffing Administrator Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:

Offers expertise with the Amazon industry gained through 3+ years with successful contributions to the company. Motivating leader with history of building knowledge and strong relationships from being a warehouse worker to being apart of Amazon Recruitment team. Proficient at identifying troubleshooting issues and integrating problem solving solutions to achieve defect-free results, and create a positive atmosphere with colleagues. Motivated to build strong relationship to work well with stakeholders and corporate teams.

  • Personnel engagement
  • Policies implementation
  • Affirmative action
  • Personnel recruitment
  • Microsoft Excel
  • Administrative support
  • Team building
  • Communications
  • Leadership
  • Bias For Action
Staffing Administrator, 04/2020 to Current
Amazon.Com, Inc.Lockbourne, OH,
  • Liaised with HR management to devise and update policies based on changing industry and social trends.
  • Optimized processes by training employees to apply industry best practices and observe all protocols.
  • Diminished obstacles and saved time, spearheading special projects through effective emergency resolution.
  • Applied comprehensive understanding of HR principles and employment laws and regulations to provide counseling to candidates.
  • Strengthened traceability by learning organization systems for records, reports and agendas.
  • Implemented employee engagement and development activities, presentations and training to maximize productivity and unite workforce.
  • Followed best practices in fast paced high volume hiring while monitoring performance quality control for corrective action planning, such as: processing I-9s, paper and online, badge photos that follow regulations of SOP, and running reports to measure accuracy to limit defects.
  • Created and implemented highly effective and individualized human resource solutions for candidates.
  • Increased improvement initiatives by showcasing the ability to learn and be curious, and bias for action by troubleshooting problems for corrective action.
Seasonal Trainer , 08/2018 to 01/2019
AzaFort Wayne, IN,
  • Administered initial student assessments, evaluating quality and efficacy factors.
  • Documented participant attendance, engagement and progress.
  • Completed frequent assessments of training materials, structure and success rates in order to enhance program.
  • Partnered with optimization to develop in-depth information to enhance trainings.
  • Proactively identified and solved complex problems related to employee training, management and business direction.
  • Reduced process gaps by effectively training new hires on best practices and protocols.
  • Maintained strong knowledge of Amazon Sortation Center by participating in hands on workshops, conferences and online education classes.
  • Developed and coordinated trainings to help individuals learn company policies and procedures and job tasks.
  • Created training schedules to meet hiring demands of Amazons Peak Season and help maintain safety in all departments.
  • Identified areas of concern uncovered during training sessions and suggested methods to reduce risk.
  • Tested trainees on materials to determine levels of understanding and areas requiring further instruction.
  • Delivered in-depth, valuable training sessions to up to 50+ new hires multiple days throughout the week.
Brand Ambassador, 02/2018 to 08/2019
Macy'sMaplewood, MN,
  • Created positive and rewarding training experiences through warm and friendly instructional interactions.
  • Collaborated with the optimization department to assist with training information and provide outstanding service.
  • Monitored associates training activity and assessed employees satisfaction with the lessons being performed.
  • Promoted positive company image through superior customer service experiences.
  • Met and exceeded trainings with employees during high-volume, fast paced environments.
  • Collaborated with others to discuss new learning opportunities.
  • Recognized by management for providing exceptional customer obsession.
  • Worked closely with team members to deliver products, develop solutions and meet deadlines.
  • Performed site evaluations, customer surveys and team audits.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Handled all delegated tasks, including training new AA's and stepping in to help operations as a progress guide.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
Assistant Store Manager, 10/2015 to 12/2017
The ReformationDallas, TX,
  • Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results.
  • Set schedules and delegated assignments based on team strengths to optimize floor coverage and service levels.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Collaborated with department heads to identify opportunity, develop timely solutions and create action plans.
  • Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
  • Achieved or exceeded business plans on consistent basis by engaging employees in key processes.
  • Contributed to organizational initiative to achieve sales, budget and other targeted goals.
  • Closely monitored customer behavior and purchasing preferences, offering constructive guidance to bolster services.
  • Fielded customer complaints, resolved disputes and answered questions to promote store engagement and effectiveness.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Coached and developed store associates through formal and informal interactions.
  • Maintained retail store presentation by overseeing merchandise replenishment, customer courtesy and inquiry response.
  • Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
  • Encouraged professional growth and talent development in associates to increase performance in all areas.
  • Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
  • Oversaw aspects of maintenance, inventory and daily activity management to provide optimized retail environment .
Education and Training
High School Diploma: , Expected in 06/2016
Sunrise Mountain Highschool - Las Vegas, NV,
  • Advanced Honors Recipient

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Resume Strength

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  • Measurable Results
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Resume Overview

School Attended
  • Sunrise Mountain Highschool
Job Titles Held:
  • Staffing Administrator
  • Seasonal Trainer
  • Brand Ambassador
  • Assistant Store Manager
  • High School Diploma

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