Key contributor in ensuring the top performance of hardware and software, coupled with 20+ years experience delivering exceptional system support. Fast learner with in-depth understanding of all major operating systems, with hands-on knowledge of networking, XML, Java, and SQL. Award-winning leader who has received multiple honors for delivering exceptional customer support.
|
|
* TECHNICAL SUMMARY *
IP protocols: SNMP, TCP, UDP, IP routing network configuration, Telephony protocols: SIP (RFC 3261), RTP (RFC 1889, 3550), Session Timers (RFC 4028), Out of band DTMF (RFC 2833), MGCP, G.711 {U/A}law (PCMU, PCMA), G.729, IEEE 802.11 10/100/1000 Mbps LAN, T1/T3 WAN.
Avaya, Bash,C" Programming, Clarify, client /server, client / server, Hardware, Controller, customer satisfaction, Customer Service, databases, delivery, Dell, documentation, XML, hardware support, HP,Dell, Sun, IIS, JavaScript, LAN, Linux, Mac, mentoring, messaging, Excel, Microsoft Office, Outlook, PowerPoint, Microsoft Windows , Word, Oracle, DB, MYSQL, Programming, progress, protocols, PVCS, RAID, Red Hat, routing, scheduling, Shell Scripting, Siemens, Sun Solaris, staff management, switches, Sybase SQL, software support, Systems Support, Telecommunications, Telephony, phones, type, UNIX, Unix Admin, Veritas, Vista, VoIP, WAN,
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
Companies Worked For:
School Attended
Job Titles Held:
Degrees
© 2021, Bold Limited. All rights reserved.