staff member resume example with 1+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Personable computer professional knowledgeable about PC systems. Offering 5 years in the PC industry, as well as extensive knowledge of Components and peripherals Adept at handling commercial cleaning needs independently or with team members. Experienced professional with good time management and multitasking abilities as well as flexibility to handle customer requirements. Friendly Concessions Cashier greets patrons, provides recommendations and assists with food and beverage needs. Familiar with food preparation procedures and efficiently sets up and closes concession stands according to company policies. Enthusiastic employee promotes company products to boost sales and quickly restocks items when necessary.

  • Cleaning and organization
  • Money Transfer Systems
  • Customer relations skills
  • Schedule coordination
  • Inventory restocking
  • Meeting planning
  • Billing and coding
  • Strong problem solver
  • Inventory replenishment
  • Payment processing
  • Cleaning abilities
  • Safe equipment operations
  • Computer configurations
  • Issue diagnosis and resolution
  • System upgrades
  • Preventive maintenance
  • Expertise in installations
  • Inventory
  • Meal prep
  • Superior communication skills
  • Menu item familiarity
  • Payment transactions
  • Food service standards
  • Food handling and sanitization
  • Schedule management
  • Guest inquiries
  • Cooking procedures
  • Food and beverage preparation
  • Cleaning and sanitation
Staff Member, 11/2020 to 11/2021
Vail ResortsHeavenly, CA,
  • Met incoming customers pleasantly and offered support and service.
  • Completed regular and thorough cleaning of equipment, floors and furniture.
  • Trained new employees on the duties and their position to support team efficiency.
  • Managed safe and efficient serving of customer foods.
  • Kept activities moving smoothly by coordinating schedules and personnel.
  • Communicated with customers regarding payment processes to maintain satisfaction.
  • Assisted organizational efforts by filing, entering data and answering phones.
  • Maintained positive working relationship with fellow staff and management.
  • Coordinated work across disciplines to handle project needs and meet timelines with optimal efficiency.
  • Built and maintained working relationships with peers and upper management.
  • Processed payments, issued receipts and provided change.
Porter, 12/2019 to 03/2020
Help UsaMount Vernon, NY,
  • Sanitized frequented areas and equipment using approved supplies.
  • Performed basic maintenance and cleaning as needed.
  • Adhered to safety processes for manual and electric cleaning equipment to minimize risk.
  • Assessed functionality of cleaning equipment and performed repairs when needed.
  • Pulled chewing gum from undersides of tables, desks, chairs and various other fixtures, discarding gum and sanitizing area.
  • Assembled basic furniture and supplies for parties and events.
  • Identified major repair and maintenance needs and notified management of concerns.
  • Moved heavy furniture, equipment and supplies with hand trucks.
  • Cleared snow, leaves, trash and debris from steps, walkways and areas around building entrances and exits, maintaining cleanliness and appearance of premises.
  • Addressed minor maintenance issues such as clogged toilets and burned out light bulbs, reporting more serious conditions to supervisors for attention from maintenance technicians.
  • Organized custodial closets to easily find equipment and supplies.
  • Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
  • Kept business entrances clean, tidy and professional in appearance.
  • Cleaned driveway, sidewalks and other areas as directed by management.
  • Transported equipment such as hot and cold boxes, speed racks, and pushcarts from hallways/kitchens to deliver to other outlets throughout property.
  • Cleaned various work areas by mopping, vacuuming and polishing mirrors.
  • Maintained clean and tidy appearance in guest areas, such as reception, waiting areas and hallways.
  • Removed trash from all rooms and placed garbage and recycling receptacles in approved areas for trash pickup.
  • Demonstrated dedication and work ethic through consistent attendance and top-level performance.
  • Completed in-depth restroom cleanings, including partitions, decoration, toilets, urinals, sinks, counters, and mirrors.
Concession, Box Office, Usher, & Pizza Maker, 06/2019 to 10/2019
Cinemark TheatersCity, STATE,
  • Maintained exceptional standards of customer service during high-volume, fast-paced operations.
  • Correctly received orders, processed payments and responded appropriately to guest concerns.
  • Quickly and efficiently processed payments and made accurate change.
  • Measured ingredients required for specific food items to reduce waste.
  • Directed training, policies, staff scheduling and current promotions for guest services team.
  • Helped patrons to assigned seats by giving directions and leading way with flashlight while lights were dimmed.
  • Greeted patrons at a number of movie events and collected tickets.
  • Customized seating and pricing configurations within computer ticket system for events in coordination with promoter.
  • Provided client service by distributing programs, answering patron's questions and selling tickets and merchandise.
  • Operated large-volume cooking equipment such as grills, deep-fat fryers and griddles with caution and according to manufacturer directions.
  • Pleasantly served fresh food and beverages to customers at large quantities at the concession stand.
  • Executed sound judgment to resolve service issues, including counterfeit tickets, refunds and reprints.
  • Made and served coffee, tea and fountain drinks.
  • Worked with teammates and openly invited coaching from management team.
  • Maintained neat, well-groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry to meet company standards.
  • Responded to patron questions, concerns and complaints to manage difficult or emotional patron situations.
  • Complied with health and sanitation practices and procedures.
  • Responded to guest questions about current facility events and future offerings.
  • Staffed box office to accommodate walk-up sales, will-call window and inquiries.
  • Packaged menu items into bags or trays and placed drink orders into carriers for easy transport.
  • Processed admission payments and provided tickets.
  • Declined to admit patrons without ticket or unable to conform to company policies.
  • Generated production and program inventory to create season subscription packages with promotional discounts.
  • Determined authenticity and applicability of presented tickets.
  • Promptly reported complaints to supervisor for quick, efficient resolution.
Education and Training
High School Diploma: , Expected in 06/2019
Creekview High School - Carrollton, TX

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Resume Overview

School Attended

  • Creekview High School

Job Titles Held:

  • Staff Member
  • Porter
  • Concession, Box Office, Usher, & Pizza Maker


  • High School Diploma

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