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Staff Member Resume Example

Resume Score: 80%

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STAFF MEMBER
Summary

Committed care provider/nanny devoted to giving children warm and nurturing environments. Skilled in organizing and leading educational activities, monitoring behavior and preparing healthy meals to meet nutrition requirements. Observant, caring and hardworking with focus on promoting development and wellbeing.

Skills
  • Lesson plan development
  • Age-appropriate activities
  • Behavior management techniques
  • Sanitation understanding
  • Reading skills
  • Recordkeeping requirements
  • Early childhood knowledge
  • Creative arts talent
  • Housekeeping abilities
  • Budgeting
  • Cash management
  • Data entry
  • Strategic planning
  • Time management
  • Recordkeeping
  • Team building
  • Administrative support
  • Inventory management
  • Scheduling
  • Project management
  • Staff supervision
  • Quality assurance
  • Conflict resolution
  • Customer service
  • Documentation
Experience
Jo Jo's Gelato And Grill | Aurora , NEStaff Member12/2019 - 02/2020
  • Built and maintained effective working relationships with peers and upper management.
  • Coordinated work across disciplines to handle project needs and meet timelines with optimal efficiency.
  • Managed safe and efficient serving of customer foods.
  • Completed regular and thorough cleaning of equipment, floors and furniture.
  • Set up [Type] facilities according to project specifications and broke each part down following closure of events.
  • Met incoming customers pleasantly and offered support and service.
  • Processed payments, issued receipts and provided change.
  • Communicated effectively with clients, staff members and peers, promoting development of long-term, productive professional relationships.
  • Manage successful environmental cleanup tasks while observing all safety protocols and wearing correct protective gear.
Heather Hurt And Liz Peterson | Aurora , NEChild Care Provider05/2015 - 07/2018
  • Balanced schedules to provide optimal rest, play and educational periods.
  • Observed and monitored play to identify developmental strengths and target areas for enrichment activities.
  • Communicated with parents or guardians about daily activities, behaviors and upcoming events.
  • Assisted children in development of social, communication and problem-solving skills.
  • Provided exceptional care to groups of up to [Number] children between ages [Number] and [Number].
  • Discussed new developments, misbehavior and concerns with parents or guardians.
  • Taught children how to complete basic crafts such as paintings, drawings and decorations.
  • Provided nurturing and appropriate environment for children ranging in age from [Age] to [Age].
  • Incorporated music and art activities to encourage creativity and expression.
  • Used techniques such as positive reinforcement and behavior modeling with instill discipline in children.
  • Kept children safe and secure at all times.
  • Improved group and individual behavior with positive management strategies.
  • Cleaned toys, play equipment, dishes and other surfaces to keep facility sanitary.
  • Cared for up to [Number] children ranging in age from [Number] to [Number].
  • Read stories to children, facilitated discussions and tied books into learning opportunities.
  • Led children in tidying up, handwashing and [Task] to teach responsibility.
  • Identified concerns and signs of emotional or developmental problems and discussed issues with management and families.
  • Helped prepare meals, snacks and refreshments for children, accounting for individual dietary needs and restrictions.
  • Established and maintained safe, supportive and welcoming environments for children of all backgrounds.
  • Organized and planned age-appropriate lessons involving reading, crafts, [Type] and [Type].
  • Led developmentally appropriate activities for [Type] and [Type] children.
  • Secured indoor and outdoor premises to protect children under care.
  • Encouraged positive behaviors, including patience with teachers and fellow kids.
  • Enforced rules to teach manners and maintain safe environment.
  • Cleaned up spills promptly and conducted thorough sanitizing every [Timeframe] to control infections.
  • Implemented and oversaw activities centered on promoting learning and imaginative play.
  • Assisted children in developing fine motor skills in preparation of preschool and kindergarten.
Raths Cafe | Aurora , NEHostess10/2017 - 01/2018
  • Worked within [Type] application to collect reservation information and communicate updates to guests.
  • Monitored dining area to assess server capacity and accurately estimate wait times.
  • Set up and decorated menu marketing boards with current specials information and drink features.
  • Answered phones politely and promptly, accurately recording and confirming reservations.
  • Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Transported all dirty glassware and utensils from dining room to dishwashing area for proper cleaning.
  • Made special accommodations for customers by collaborating with front of house staff to move tables and adjust seating.
  • Kept tables neat, cleared away dirty dishes, wiped down surfaces and refreshed glasses.
  • Backed up serving staff, food runners and bussers to keep dining room presentable and ready for incoming guests.
  • Walked through dining room during service to ensure guest satisfaction and advise servers and bussing staff of specific service needs.
  • Calculated charges, issued table checks and collected payments from customers.
  • Recognized VIP customers immediately and provided special treatment, including preferred tables.
  • Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
  • Accommodated guests with special needs, including accommodations for child seats and wheelchairs.
  • Answered telephone to provide establishment information and take party reservations.
  • Inspected restrooms for cleanliness and availability of supplies [Number] times per shift.
  • Helped restaurant staff set up small and large events to coordinate smooth execution.
  • Checked dining and serving areas every [Timeframe] to verify proper cleanliness and readiness for guests.
  • Supervised activities of dining room staff to maintain service levels and support guest needs.
  • Assisted [Job title] by taking guests drink orders, [Task] and [Task].
  • Minimized customer wait times by efficiently taking and filling over [Number] orders each day.
  • Scheduled reservations, notified servers and managers of large groups in advance and prepared seating ahead of guests arrival.
  • Explained preparation of various menu items, describing ingredients and cooking methods to customers.
  • Notified servers after seating parties in section for prompt service.
  • Placed reservations through phone and email into [Software].
  • Guided guests to appropriate seating for party size, provided with menus and [Action].
  • Checked menus to verify current selection availability and cleanliness.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Greeted guests entering restaurant and gathered information to seat groups or place on waitlist, distributing pagers to waiting guests.
  • Cleaned seating area and checked restrooms every [Timeframe].
  • Answered front of house phone to inform customers of wait times, take reservations and record to-go orders.
  • Managed closing duties, including restocking items and reconciling cash drawer.
  • Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties of [Number] to [Number].
  • Cleaned and restocked front counter areas, got change for register and checked server supplies.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
  • Tracked seated guests and available seating using [System].
Education and Training
Aurora High School | Aurora, NEHigh School Diploma05/2019

choir: 4 years

junior leadership academy

Aurora Mentor Program

involved with two musicals

  • 3.6 GPA
Central Community College | Columbus, NESome College (No Degree) in General Studies And Psychology
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Resume Overview

Companies Worked For:

  • Jo Jo's Gelato And Grill
  • Heather Hurt And Liz Peterson
  • Raths Cafe

School Attended

  • Aurora High School
  • Central Community College

Job Titles Held:

  • Staff Member
  • Child Care Provider
  • Hostess

Degrees

  • High School Diploma
    Some College (No Degree) in General Studies And Psychology

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