staff member resume example with 2+ years of experience

(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Professional Summary

Talented Sales Assistant bringing enthusiasm and eagerness to learn new skills with retail sales. Focused on maximizing business success by capitalizing on sales and service opportunities.

  • Strategy Management
  • Material Restocking
  • Device Configuration
  • Good Listening Skills
  • Daily Progress Reports
  • Customer Loyalty
  • Behavior Redirection
  • Cash Counting
  • Quality Improvement
  • Building Customer Trust and Loyalty
  • Customer Support
  • Exceptional Communicator
Ronald W. Reagan/Doral Senior High School Doral, FL Expected in 06/2022 High School Diploma : - GPA :
Work History
Mcdonald's Uk - Staff Member
Chelmsford, MA, 12/2021 - 10/2022
  • Kept work areas clean, organized and safe to promote efficiency and team safety.
  • Greeted clients and guests and assisted with variety of questions to foster exceptional customer service.
  • Responded sensitively and competently to service customers with diverse cultural backgrounds.
  • Volunteered to help at events, functions and company meetings.
  • Received and submitted cash, credit and check payments.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items and join reward programs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Answered questions about store policies and addressed customer concerns.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Monitored treatment of victims with focus on safety.
  • Inspected and prepared courts for play by adJessicag backboards, checking condition of bleachers and verifying debris-free court surface.
  • Provided clear instruction to activity and program participants to deliver fun and safety.
  • Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.
Sun Communities - Barista
Brighton, MI, 02/2021 - 11/2021
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Cleaned counters, machines, utensils and seating areas daily.
  • Controlled line and crowd with quick, efficient service.
  • Maintained regular and consistent attendance and punctuality.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.
  • Learned every menu preparation and numerous off-label drinks to meet all customer needs.
  • Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
  • Prioritized drink requests while managing interruptions.
  • Made and served brand-specific café beverages per day with speed, quality and consistency.
  • Constantly expanded personal knowledge of coffee styles and varieties.
  • Complied with standards for merchandising, stocking and storing product.
  • Upsold specialty items with beverages, increasing store sales.
  • Provided in-depth information to customers on beverage preparation and offered samples of latest brews.
  • Set and achieved goals for professional development and advancement.
Petco - Stocking Associate
Morgan Hill, CA, 05/2020 - 01/2021
  • Answered queries and concerns and assisted customers with product selections.
  • Maintained clean and organized stockroom by sweeping, mopping and removing empty boxes.
  • Examined and inspected stock items for defects and reported damages to supervisor.
  • Orchestrated re-organization of stockroom merchandise to promote successful inventory and cycle counts.
  • Maintained effective team member communication.
  • Answered customer questions and provided detailed product information.
  • Performed inventory control, such as counting and stocking merchandise.
  • Greeted customers and directed to requested products.
  • Removed debris and packaging from boxes and separated for recycling or disposal.
  • Helped customers locate desired items and transfer oversized items to vehicles.
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
  • Blocked and faced products on displays and shelves in accordance with company policy.
  • Demonstrated strong communication skills and understanding of packing slip processing requirements.
  • Changed sales floor signs to show current pricing and support product promotions.
  • Collaborated with backroom and receiving team, working night shifts to support inventory fulfillment goals.
  • Attended and participated in sales meetings to stay abreast of current offers and product issues.
English :
Native or Bilingual
Negotiated :
Spanish :
Professional Working
Negotiated :

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Resume Overview

School Attended

  • Ronald W. Reagan/Doral Senior High School

Job Titles Held:

  • Staff Member
  • Barista
  • Stocking Associate


  • High School Diploma

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