LiveCareer-Resume

staff member resume example with 2+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Talented Sales Assistant bringing enthusiasm and eagerness to learn new skills with retail sales. Focused on maximizing business success by capitalizing on sales and service opportunities.

Skills
  • Strategy Management
  • Material Restocking
  • Device Configuration
  • Good Listening Skills
  • Daily Progress Reports
  • Customer Loyalty
  • Behavior Redirection
  • Cash Counting
  • Quality Improvement
  • Building Customer Trust and Loyalty
  • Customer Support
  • Exceptional Communicator
Education
Ronald W. Reagan/Doral Senior High School Doral, FL Expected in 06/2022 High School Diploma : - GPA :
Work History
Mcdonald's Uk - Staff Member
Chelmsford, MA, 12/2021 - 10/2022
  • Kept work areas clean, organized and safe to promote efficiency and team safety.
  • Greeted clients and guests and assisted with variety of questions to foster exceptional customer service.
  • Responded sensitively and competently to service customers with diverse cultural backgrounds.
  • Volunteered to help at events, functions and company meetings.
  • Received and submitted cash, credit and check payments.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items and join reward programs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Answered questions about store policies and addressed customer concerns.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Monitored treatment of victims with focus on safety.
  • Inspected and prepared courts for play by adJessicag backboards, checking condition of bleachers and verifying debris-free court surface.
  • Provided clear instruction to activity and program participants to deliver fun and safety.
  • Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.
Sun Communities - Barista
Brighton, MI, 02/2021 - 11/2021
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Cleaned counters, machines, utensils and seating areas daily.
  • Controlled line and crowd with quick, efficient service.
  • Maintained regular and consistent attendance and punctuality.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.
  • Learned every menu preparation and numerous off-label drinks to meet all customer needs.
  • Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
  • Prioritized drink requests while managing interruptions.
  • Made and served brand-specific café beverages per day with speed, quality and consistency.
  • Constantly expanded personal knowledge of coffee styles and varieties.
  • Complied with standards for merchandising, stocking and storing product.
  • Upsold specialty items with beverages, increasing store sales.
  • Provided in-depth information to customers on beverage preparation and offered samples of latest brews.
  • Set and achieved goals for professional development and advancement.
Petco - Stocking Associate
Morgan Hill, CA, 05/2020 - 01/2021
  • Answered queries and concerns and assisted customers with product selections.
  • Maintained clean and organized stockroom by sweeping, mopping and removing empty boxes.
  • Examined and inspected stock items for defects and reported damages to supervisor.
  • Orchestrated re-organization of stockroom merchandise to promote successful inventory and cycle counts.
  • Maintained effective team member communication.
  • Answered customer questions and provided detailed product information.
  • Performed inventory control, such as counting and stocking merchandise.
  • Greeted customers and directed to requested products.
  • Removed debris and packaging from boxes and separated for recycling or disposal.
  • Helped customers locate desired items and transfer oversized items to vehicles.
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
  • Blocked and faced products on displays and shelves in accordance with company policy.
  • Demonstrated strong communication skills and understanding of packing slip processing requirements.
  • Changed sales floor signs to show current pricing and support product promotions.
  • Collaborated with backroom and receiving team, working night shifts to support inventory fulfillment goals.
  • Attended and participated in sales meetings to stay abreast of current offers and product issues.
Languages
English :
Native or Bilingual
Negotiated :
Spanish :
Professional Working
Negotiated :

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Resume Overview

School Attended

  • Ronald W. Reagan/Doral Senior High School

Job Titles Held:

  • Staff Member
  • Barista
  • Stocking Associate

Degrees

  • High School Diploma

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