Staff Assistant/FOIA Analyst Resume Example

Location: 2907 Martin Luther King, Jr. Ave. S.E., Washington, DC 20032

• End-to-end facilitator of all departmental scheduling, event planning, etc.
• Serve as the face of the department. Responsible for explaining intricacies of all principles, policies & guidelines of the HUD Emergency Rental Assistance Program (ERAP) as it relates to budget, population served & qualifying/disqualifying factors.
• Regularly liaise between/collaborate with staff of city and federal government in various program efforts, training, etc. i.e. DOES, DCHD, DC City Council, Mayor's Office, & HUD.
• Interface regularly w/constituents speaking on department's and director's behalf.
• Write, prepare &/or copy-edit correspondence, executive-level reports, memos & presentations on Director's behalf. Prepare documents for Director's signature.
• Provide direct staffing & senior-level administrative support to the entire division & Division Director; greet visitors & establish order for senior-level offices.
• Compile data, update and maintain program databases. Established and maintain an effective recordkeeping system for the Community Reinvestment Division.
• Safeguard & maintain optimum confidentiality of all information, i.e. verbal, tangible &/or electronic.
• Liaise between Director and other departments to facilitate ease with the translation and transparency of information, project collaborations, etc. Reach out to area organizations and community representatives.
• Organize events, handle special projects, organize meetings & establish itineraries regularly. Audit processes regularly to find alternatives to induce work productivity & reduce redundancy & delay.
• Track department expenditures, budget projections & weekly timelines. Procure monthly reports to reflect such.
• Procure & maintain spreadsheets dedicated to monitor division's productivity. Factors measured, i.e. amounts awarded, demographics, type of assistance, fiscal budget received & distributed, etc.
• Maintain active electronic roster for the Housing Services Foreclosure customers and assist with the preparation of activity reports to be submitted to DC-DHCD.

Location: 5000 Overlook Ave. S.E., Washington, DC 20032

• Delegated and managed staff workload and output ergo promoting staff development and training.
• Organized the office layout, ordered furniture and maintained the condition of the office, supplies of inventory and equipment by replenishing stock and arranging for necessary repairs. Provided logistical support by arranging travel, transportation and hotel reservations for visiting executives and business officials.
• Investigated pending issues and drafted responses to urgent requests. Cooperated with & liaised between unions, employees & private insurance providers to resolve billing issues and handling media inquiries.
• Scheduled in-person meetings, corporate conference calls and prepared conference rooms. Wrote and distributed meeting minutes to appropriate individuals. Managed the day-to-day calendar for the Project Manager.
• Created and maintained advanced Excel spreadsheets to develop rolling reports and lists for inter, intra and external office use. Established and managed company's tangible and electronic filing systems for records, reports and irregular documents, i.e. schematics, blueprints, etc.
• Final word on all aspects of company's weekly payroll summation, submission and distribution. Endorsed weekly certified payrolls contracts. Enforced all laws in accordance with Dept. of Labor standards regarding wage, hiring & workplace fairness, etc.
• Counseled employees with iron-clad information on vast array of issues from basic to those of a highly sensitive nature, i.e. court proceedings, garnishments, citizenship, potential deportation, etc.
• Final word on all comprised outgoing correspondence and answered all incoming correspondence requiring signature of Business Office management. Liaised between internal departments, sub-contractors, unions, health plans & government agencies such as DOES, USCIS & Homeland. Submitted monthly compliance reports using COR system, established & maintained all filing systems. Updated Accounts Receivable reporting enhancements and reconciliation procedures.
• Managed travel arrangements, travel accounts and work-related reimbursements for use of equipment, amenities and boarding. Efficiently implemented check tracking SOP which factored in long-term tracking strategies.

Location: 1350 Pennsylvania Ave. N.W., Washington, DC 20004

• Worked directly for Chief of Staff to meet daily public relations/media responsibilities, i.e. copy-editing, developed Councilmember's speeches & correspondence, comprising press kits & press releases.
• Researched & created summarizing reports for upcoming council meetings.
• Organized council meetings & community events, scheduled accommodations & met with constituents daily.

Location: 13 E. Washington Street, Hagerstown, MD 21740

• Established & preserved site's editorial integrity by serving as the final word decision maker for website's content, layout, and format with use of a Web Content Management System(webCMS).
• Developed stories, edited news copy and streamed video with concurrent newscast.
• Copy-edited & cross-referenced reporter's stories to ensure accuracy before publishing.
• Networked with webmasters from nationwide affiliates, answered viewer inquiries via phone, social media and/or in-person regarding community concerns, previously aired/published information, etc.
• Position fine-tuned hands-on news judgment & attention to detail.

Location: 1700 E. Cold Spring Lane, Baltimore, MD 21251

• Copy-edited internal and external correspondences, press statements along with letters for the university's President, Director and Manager of the PR Department.
• Trained and prepped to be the PR office's "first line of defense" with press inquiries.
• Assisted Morgan Magazine Photography staff with magazine layout, and content.
• Learned to manage and properly respond to press without compromising the sanctity of integrity to any degree.