Seasoned professional offering outstanding, agency-wide FOIA requests processing management and execution skills & experience. Versed in presentation, editing, communication & cross-cultural team management skills. High-energy, results-oriented leader with an innovative, creative & no-exceptions attitude. Vast experience executing in high-pressured/tight-deadline environments. Desire a higher-level FOIA management processing position.
COMMUNICATION STUDIES/Broadcast Journalism
BUSINESS ADMINISTRATION/Non-Profit (M.B.A. Program)
Location: 1200 First Street, N.E., 5th Floor, Washington, DC 20002
Location: 2907 Martin Luther King, Jr. Ave. S.E., Washington, DC 20032
Location: 5000 Overlook Ave. S.E., Washington, DC 20032
Location: 1350 Pennsylvania Ave. N.W., Washington, DC 20004
Location: 13 E. Washington Street, Hagerstown, MD 21740
Location: 1700 E. Cold Spring Lane, Baltimore, MD 21251
At DOEE, I've been able to successfully eradicate a longstanding delinquency in requests responses which lasted well over five (5) years before I came aboard. Since then, complaints has significantly decreased and the increase in customer approval ratings has been noted.
Attention to Detail
At Traylor, within two (2) months, I discovered a glitch in the payroll system which caused a year-long massive over-payment of wages. This discovery annihilated the project's deficit which rendered & a 25+% raise.
At NBC 25 News-WHAG, my redesign & editing savvy increased NBC25.com's traffic & Quarterly Viewer Approval rating by 30%.
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