staff assistant resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • OBJECTIVE: Energetic, resourceful and passionate professional seeking an administrative position bringing exceptional secretarial skills, accounting skills and a highly organized approach to provide effective support to the office. QUALIFICATIONS SUMMARY:
  • Adaptable and ambitious secretary with over ten years of varied administrative work experience and proven ability to handle and manage an office environment
  • Possess effective organizational skills in addition to willingness to work above and beyond the call of duty
  • Excellent computer skills in Microsoft Office Applications and other related office software
  • Attend and take advantage of any and all Computer and Leadership training workshops given by the University
  • Equally effective working independently and in cooperation with others
  • Strong customer, interpersonal and communication skills
  • Academic
  • Administrative
  • Administrative support
  • Billing
  • Budgets
  • Customer service
  • Expense reports
  • Forms
  • Director
  • Materials
  • Meetings
  • Access
  • Excel
  • Mail
  • Office
  • Organizing
  • Payroll
  • Policies
  • Secretarial
  • Fluent in Spanish
  • Supervision
  • Telephone
  • Travel arrangements
  • Type
Staff Assistant, 12/2006 - Current
Alachua County, Fl Gainesville, FL,
  • Provide administrative/management support to the Library Director, other Library staff and assist in the establishment of the office maintenance for the Library.
  • Manage and maintain confidential correspondence including overseeing the departmental budgets and/or grant funding for the Library accounts.
  • Work with Banner to monitor and record expenditures to ensure compliance with established guidelines.
  • Including review of allocations and spending through institutional budgets, contract and grant budgets and discretionary funding from income.
  • Work proficiently in the Banner system to complete and monitor all purchase orders and requisitions on a departmental basis including all follow-up activities with vendors and internal departments.
  • Manage and maintain departmental payroll, attendance records and complete timesheet preparation in Web Time Entry (WTE).
  • Maintain staff calendar for office, including calendar for educational opportunities presented to the Librarians.
  • Manage and maintain reservation schedules for Library rooms made available to the University and work with 25live as needed.
  • Responsible for all internal billing (IDTs) and external billing (Loansome Doc) to outside patrons for library services.
  • Manage billing and payment of invoices and provide follow-up on payment where necessary.
  • Provide resource and service needs as they relate to the areas of responsibility and reports these to the Library Director.
  • Create new policies and procedures and manage their implementation in these areas.
  • Provide customer service assistance to students, staff and faculty while expanding my fund of knowledge to comprehend the Library's daily operations and services offered.
  • Provide travel arrangements and travel expenses for staff, including necessary correspondence and administrative details.
  • Perform other duties as assigned.
Secretary II, 12/2003 - 12/2006
Baptist Health - Alabama Montgomery, AL,
  • Provide administrative support to the Associate Dean for Academic Affairs.
  • Establish priorities and schedule all appointments, meetings, functions at own discretion, and maintain daily calendar for Associate Dean.
  • Arrange and coordinate detailed travel arrangements and reservations for Associate Dean compiling documents for travel related meetings and submit travel expense reports for reimbursements.
  • Provide support to ensure the priority of the medical students, issues and education.
  • Answer and screen telephone calls for Associate Dean.
  • Submit and record Continuing Medical Education (CME) credits to the American Osteopathic Association (AOA) for conferences organized and given by our CME Department.
  • Coordinate special projects for Associate Dean as required.
  • Assisted in the preparation for the University's Commission of Osteopathic College Accreditation (COCA) visit.
  • Responsible for coordinating, organizing and collecting information for the new curriculum being introduced.
  • Responsible for transcribing dictation for memos, forms, lecture materials, and distribution of confidential correspondence.
  • Perform confidential secretarial duties and maintain confidential correspondence and files.
  • Review and sort incoming correspondence for Associate Dean.
  • Cross-cover as needed in the Academic Affairs Department.
  • Provide customer service to students and faculty including Notary Public service to the students and faculty.
  • Perform other duties as assigned.
Secretary II, 12/1999 - 12/2003
Baptist Health - Alabama Montgomery, AL,
  • Provide administrative and secretarial support to the Associate Dean of Graduate Medical Education and to the Manager of Postdoctoral Training.
  • Process verifications, applications and general paperwork for the interns, attending physicians and residents.
  • Review and sort incoming mail for office staff.
  • Assist with the organization of housestaff activities.
  • Organize and take part in interview process for intern applicants.
  • Attend and take minutes of monthly administrative meetings.
  • Type correspondence, and follow up with professional contacts for the Associate Dean and Manager.
  • Maintain housestaff records in Access and Excel.
  • Provide customer service to all housestaff.
  • Office supervision and general secretarial duties.
Education and Training
Diploma: Business Technology, Expected in
Camden County Technical School - Pennsauken, NJ
Status -
Certificate Administrative Specialist: , Expected in
The Cittone Institute - Mt. Laurel, NJ
Status -
Activities and Honors

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Resume Overview

School Attended

  • Camden County Technical School
  • The Cittone Institute

Job Titles Held:

  • Staff Assistant
  • Secretary II
  • Secretary II


  • Diploma
  • Certificate Administrative Specialist

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