staff assistant resume example with 9+ years of experience

(555) 432-1000,
, , 100 Montgomery St. 10th Floor

Enthusiastic employee offering a background in problem solving while serving in multiple roles. Assists organizational efforts with attention to detail and courtesy. Brings organized attitude to completing task, entering data and answering phones. Resourceful interpersonal communication skills. Effectively motivates staff with a can-do attitude and passion for success.

  • Strong verbal and written communication skill
  • Knowledge of computers and utilizing various computer programs
  • Some knowledge of the legal system and legal terminology; courtroom proceedings
  • Ability to maintain records and filing systems in an orderly and consistent manner
  • Ability to work independently in carrying out assignments to completion
  • Ability to follow oral and written instructions
  • Ability to establish and maintain effective working relationship with co-workers
  • Familiarity with office equipment i.e. fax machines and printers
  • Strong verbal and written communication skills
  • Professionalism while collaborating with varying managerial levels
  • Strong organizational skills with the ability to multi-task
  • Ability to answer phone calls in a professional manner and redirect them when necessary
  • Ability to manage daily/weekly/monthly agendas and arrange new meetings and appointments
Education and Training
Lake Howell High School Winter Park, FL, Expected in 05/2013 High School Diploma : - GPA :
State Of Nebraska - Staff Assistant
Big Springs, NE, 07/2021 - Current
  • Kept front desk presentable, managing incoming calls and visitors with utmost professionalism.
  • Supported office administrative needs with timely and knowledgeable clerical assistance to maximize team performance.
  • Set up and maintained physical and electronic filing systems to maintain organizational efficiency.
  • Managed phone calls from clients during executives' absences and delivered informative answers to questions.
  • Handled data entry tasks with high levels of speed and accuracy.
  • Organized personal tasks to free up executive to handle professional matters.
  • Processed cash, debit and credit card payments for services rendered and printed receipts detailing services.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Motivated and encouraged team members to communicate more openly and constructively with each other.
  • Exceeded customer satisfaction by finding creative solutions to problems.
Plymouth Tube Company - Detention Service Officer
Warrenville, IL, 07/2015 - 07/2020
  • Maintained clear and open communications with all facility areas to support safe operations.
  • Received property from incoming inmates, provided receipts and inspected items for contraband. Runs reports and takes physical inventories as required
  • Directed visitor sign-in, documenting processes and completing appropriate visitation logs.
  • Maintained an open line of communication with bondsmen, family members, and inmates concerning any problems or concerns as far as property, money, and current charges.
  • Maintains files, office records, and other official documents as required
  • Releases inmate property and money upon their release or transfer from the facility as authorized by department policy
  • Depending on assignment, may write checks when inmates are transferred
  • Inputs inmate information into computer system. Inputs changes and updates in the computer. Remove inmates from the computer system with proper authorization
  • Maintains adequate inventory of necessary inmate supplies
  • Assists visitors by providing routine information and direction
  • Monitors inmate visitations
  • Monitors the ingress and egress of inmates, visitors, and staff; directs inmates to particular locations
Providence, RI, 07/2015 - 02/2020
  • Kept work areas clean, neat and free of safety hazards to maximize efficiency.
  • Delegated daily tasks to team members to optimize group productivity.
  • Mentored newly hired employees on register operations and implemented training on safety procedures to prevent injuries.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Sonic Drive In - Manager
City, STATE, 07/2011 - 08/2015
  • Trained employees on additional job positions to maintain coverage of roles at all times.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Recruited and hired qualified candidates to fill open positions.
  • Greeted and encouraged feedback from customers to implement in-store operational changes.
  • Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
  • Evaluated store performance by receiving, analyzing and incorporating feedback from store inspections to implement action plans for improvements.
  • Maintained ongoing system for development, recruitment, recognition and retention of store crew and management.
  • Managed shifts in absence of store manager to deliver excellent customer service while promoting sales.
  • Organized store and maintained high standards for cleanliness of parking lot, restroom and stockroom.
  • Upheld company's high standards for business via leading by example and encouraging all team members to adhere to corporate policies.

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Resume Overview

School Attended

  • Lake Howell High School

Job Titles Held:

  • Staff Assistant
  • Detention Service Officer
  • Manager


  • High School Diploma

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