Organized and motivated employee eager to apply Staff Analyst and/or Training Specialist skills in various environments. Seeking professional opportunities to expand skills while facilitating company growth.
Skills
Proficient in both Staff Analyst and Training Specialist positions.
Experience with the Boeing MyLearning Operational User role.
Ability to clearly communicate at the Senior Executive Level and below.
Experience supporting multiple management levels
3+ years of experience collecting data from multiple sources, performing analysis and presenting data.
3+ years of experience with Microsoft Office Products like Outlook, PowerPoint, Excel, and Word.
Reliable and trustworthy, working collaboratively, flexible.
Experience
03/2015 to 12/2020
Staff Analyst 3Iconma, L.L.C. – Archbald, PA,
Provided Staff Analyst support to the Executive Director and Senior Management of the Boeing Global Services (BGS) Quality, Services & Compliance (QSC) organization.
Partnered with Executive Director to develop plans for long-range strategies, organizational operating rhythm and goals, objectives and initiatives.
Engaged with and assisted Senior Management teams to ensure that business commitments are performing to plan.
Conducted data research and analysis from multiple sources. Provided data for management review and tracking performance to plan.
Collected, organized and maintained data utilizing multiple system databases.
Provided strategic design, logistics and facilitation of meetings/events.
Coordinated and maintained monthly Quality Metrics.
Provided monthly progress reports of all mandatory/assigned training requirements to ensure completion by company/organization mandated due dates.
Lead the effort to partner with Boeing IT focal to design and integrate an electronic Staffing Tool to track staffing movement within the greater BGS Quality organization. As well as train all identified organizational focals on the use of the tool.
Provided back-up assistance to other Staff Analyst and Executive Office Assistant, to include Executive Director calendar support.
03/2011 to 03/2015
Training AdvisorPlexus Corp. – Portland, OR,
Provided exceptional MyLearning knowledge to Boeing Enterprise customers.
Supported Learning, Training & Development (LTD)/MyLearning mitigation processes around Direct Push training assistance, new course creation and course delivery methods as requested by customers.
Provided Subject Matter Expertise (SME) consultation and guidance to define training requirements, enroll, de-enroll, decertify, and reconcile outstanding training credit issues as well as complex training issues.
Partnered with Training Advisor team and management to decrease the number of Enterprise organizations Expired Certifications.
Reviewed employees MyLearning Individual Learning Plans (ILP) with their managers.
Supported Subsidiary entities by providing course credit to their Learning Management System (LMS).
Created Training Advisor processes by teaming with Enterprise Training Advisor team and management to identify, document and establish business processes.
Provided metrics visibility to Enterprise organization managers and auditors as requested.
Provided training compliance (mandatory, EHS and certification status) as well as adhoc visibility reports as requested, to include requests from internal and external auditors.
03/2010 to 03/2011
Virtual Classroom ProducerThe Boeing Company – City, STATE,
Supported the Boeing Virtual Classroom Services organization as a Virtual Classroom Producer.
Operated audio-visual equipment to enhance lessons. Monitored computer usage and assisted students with hardware and software issues. Coordinated training schedule logistics by preparing equipment and securing facilities.
Lead the effort to integrate Virtual Classroom class scheduling into the MyLearning training database.
Provided excellent customer service to users of Virtual Classroom Services by ensuring timely meeting notices are sent to students and class instructors, classes start on time, issues are resolved quickly and production of classes flows smoothly from start to finish.
Provided excellent customer service to users of Virtual Classroom Services by ensuring meeting notices are sent to instructors/students correctly and timely, classes start on time, issues are resolved quickly, production of the class flows smoothly from start to finish.
Collaborated with the Virtual Classroom team to create and implement Knowledge Management processes.
03/2008 to 03/2010
Training SpecialistThe Boeing Company – City, STATE, adhocfocals
Delivered high quality training support to The Boeing Company Enterprise while employed with the Learning, Training, and Development (LTD) Helpline.
Educated, coached and mentored 24 new contract hires in the deployment of the new Boeing Enterprise MyLearning training system.
Assisted in the development of training materials, manuals, procedures and visual aids to effectively achieve training system goals.
Conducted ongoing evaluations to determine effectiveness of the new training system and make recommendations for necessary modifications.
Blended business's goals, mission and values with learning development initiatives to deliver high-quality training to employees.
01/2005 to 03/2008
Training Specialist (Contract Position)The Boeing Company – City, STATE,
Steady 3 year contract position through the Chipton Ross Company.
Delivered high quality training support to The Boeing Company enterprise while employed with the Learning, Training, and Development (LTD) Helpline.
Established proficient training skills in order to be hired on as a permanent Boeing employee in 2008.
Education and Training
Expected in 06/1982 to to
High School Diploma: Kent-Meridian High School - Kent, WA, GPA:
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