Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Quality-driven staff accountant with record of accurate entries and organized reporting. Offering two and half years of experience handling finances and payroll for four locations. Diligently maintains effective processes and motivated to learn, grow, and excel. Backed by four years of retail experience in customer satisfaction and contributing to company success.

  • Completed the Basic Life Saving training under American Heart Association on August 9th 2022 with Robin Latham (XXX) 624-3886.
  • Microsoft Office Proficient: Excel, Outlook, and Word.
  • Sage 300 Timberline Accounting Software.
  • Accounting: Payroll, Accounts Payable, Bank Reconciliation, General Ledger, Financial Statements, Cash Flow, Insurance, Tax Liabilities.
  • File Maintenance
  • Administrative and Office Support
  • Answering Calls and Emails
  • POS Systems, Ordering Platforms, Reward Programs
  • Customer/Employee Data Confidentiality
  • Courteous with Strong Service Mindset
  • Cultural Awareness
  • Patient and Empathetic
Work History
Staff Accountant, 06/2020 to 11/2022
Actua CorporationTampa, FL,
  • Trained new employees on accounting principles and company procedures.
  • Improved payroll process by collaborating with Trustmark National Bank to implement weekly direct deposits for Holiday Golf employees (previously paid by check only).
  • Worked with management at project level to achieve expense plans (ex. $300,000 Irrigation Project)
  • Developed and implemented daily, weekly, and yearly checklist.
  • Moved all hard copy documents to Excel in order to streamline process.
  • Upheld strict confidentiality protocols with employee information and company details.
  • Prepared monthly Financial and General Ledger.
  • Reviewed general ledger accounts, resolved coding areas and tracked recurring expenses.
  • Reconciled Operating, Payroll, and VISA bank account monthly.
  • Computed payroll taxes owed using Timberline software.
  • Computed state/city sales tax and quarterly taxes using Excel spreadsheets.
  • Responded to correspondence and inquiries from vendors.
  • Collected Purchase Orders/Invoices from managers and paid vendors in timely manner.
  • Completed weekly payroll for company employees.
  • Processed new hire paperwork and documents; worked closely with HR.
  • Calculated salaries, rate changes, retroactive adjustments, overtime, bonuses, vacation, sick pay, terminations, garnishments, and insurance deductions using Timberline software.
  • Responded to employee questions and resolved time discrepancies.
  • Processed employee W-9's
  • Processed vendor 1099's
Customer Service Specialist, 07/2016 to 03/2020
Westminster Village NorthIndianapolis, IN,
  • Prepared morning deposit and balanced all department registers before the store opened.
  • Took payment information at Check-Out and sold Geek-Squad protection plans and Best Buy credit cards on qualifying items.
  • Collected pertinent information such as addresses, phone numbers, and names to place orders and process returns, trade-ins, and recycles.
  • Worked with team members and department supervisor to hit sales goals.
  • Resolved concerns with products or services while complying with company policies, in store and over the phone.
  • Assisted customers with needs related to their accounts, making payments on their credit card, or picking up items.
Non-Book Merchandise Lead & Barista, 10/2017 to 11/2019
Books-A-MillionCity, STATE,
  • Arranged non-book products at correct locations from inventory received on weekly truck.
  • Train new associates to optimize programs and promotions.
  • Created proper displays on floor (ex. Seasonal Items, Disney Table, Gondolas, etc).
  • Updated pricing/signage to complete product displays and educate customers.
  • Assist in Check-Out, explain benefits of discount card, and ensure a satisfied customer experience.
  • Answered customer questions regarding store merchandise, placing orders, and trade-in program.
  • Assist as back-up barista when Joe-Muggs Coffee is busy.
Internship Student, 05/2016 to 05/2016
Mission Aviation FellowshipCity, STATE,
  • Shadowed engineers, accountants, and administrators.
  • Flew side by side with a pilot in a 12-seater caravan over northern Uganda, dropping off United Nation ambassadors, missionaries, and doctors on our journey.
  • Tore out and cleaned up the inside of a depreciated plane.
Associate of Arts: Business Administration, Expected in 05/2019
Gulf Coast State College - Panama City, FL,
  • 4.0 GPA
  • Outstanding Student of the Year Award 2018-19.
  • Outstanding Scholar Award 2019.
  • Phi Theta Kappa Honor Society.
High School Diploma: , Expected in 06/2016
Heritage International School - Kampala, Uganda,
  • 4.0 GPA
  • Vice President of Student Counsel.
  • Varsity Volleyball.
  • Bronze level award on Duke of Edinburg Expedition.

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School Attended

  • Gulf Coast State College
  • Heritage International School

Job Titles Held:

  • Staff Accountant
  • Customer Service Specialist
  • Non-Book Merchandise Lead & Barista
  • Internship Student


  • Associate of Arts
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