sr work process coordinator resume example with 14+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Detail-oriented professional with six years in oil and gas manufacturing. Continuously improves safety performance and culture to promote sustainable value within organization. Demonstrates excellent time management techniques and organizational skills to meet business targets, perform under pressure and manage complex workload.

  • Proficient in various software and web based programs such as: Outlook, Excel, Power Point, Word, UTL, Schedule Pro, RaddicalView, SharePoint, IntelaTrac (Super User), SKF, SAP, KMS, IAP, Honeywell ACM, Sample Manager, Active Learner
  • Systems Administration
  • Workflow Management
  • Scheduling
  • Emergency Response
  • Technical Troubleshooting
  • Equipment and systems monitoring
  • Safety Monitoring and Inspections
  • Training and Development
  • Permit Writing
  • Contract Management
  • Confidentiality
  • Highly Organized
  • Self Starter
  • Multi-tasking
Work History
11/2018 to Current Sr. Work Process Coordinator Smith & Nephew | Kansas City, MO,
  • Site Administrator for various data collection and management programs including: Aveva IntelaTrac, SKF Vibration Monitoring, Reliability Centered Maintenance change / deferral form workflows, Universal Tag Locator, and Honeywell Alarm Center Manager.
  • Coordinate project workflows for departments. Utilize SAP, KMS and MOC's for verification of requests.
  • Perform minor repairs on handheld equipment, scheduled major repairs and calibration, set up devices, maintain inventory and spares, order replacement parts.
  • Support internal and external stakeholders to complete business processes.
  • Improved work processes through consistent hard work and dedication
  • Reduced average contract expenses by 10% through aggressive negotiations with vendors.
  • Review policies and standard operating procedures for continuous improvement.
  • Special Projects / Interests: Panelist for Process Operator interviews, Lead for Safety Improvement Team during 2021 CFH and 2022 CRU/DHT/SP4 TA's, Scribe Section Lead for Emergency Operations Center response, Instructor for Goal Zero 5, received ICS 100 and ICS 300 certification, worked with IT for Windows 10 rollout and testing of IntelaTrac 5.1.1 software and SKF software for refinery upgrades, steering team for transition from CN70 to iPad's for data collection.
01/2017 to 11/2018 Process Operator / Temp Work Process Coordinator Universal Technical Institute, Inc. | Exton, PA,
  • Qualified Reliability Operator on Hydrotreater and Isomerization units.
  • Observed all safety rules and regulations and encouraged others to do same, effectively reducing work-related injuries.
  • Closely followed Standard Operating, Start-up, Shutdown, Administrative and Field Requirement policies and procedures.
  • Participated in daily Start of Shift meeting, monitored and documented various flows, levels temperatures, and pressures on rotating equipment and vessels, isolated and prepared equipment for corrective and scheduled maintenance, corrected and/or reported potential failures or equipment malfunctions, logged shift activities, equipment status and unit conditions in UTL shift report, collected and analyzed process samples, input results in Sample Manager, followed MOC process, provided thorough and accurate shift turnover to relief.
  • Special Projects / Interests: Spring 2017 Community Appreciation Day, Actor in 2017 LOTO LCP Training Video, Panelist for Energize Your Destiny event, Instructor for Goal Zero 3, Assisted with Creative Content & Execution of 2018 LCP Training, Shell Martinez Basic Fire Crew.
02/2016 to 01/2017 Office Administrator Milestone | Grand Prairie, TX,
  • Office Administration; equipment maintenance, coordinated work spaces for new hires, assisted with team member on-boarding, managed calendars, conference room scheduling, and procurement of office supplies.
  • Supported Shell Oil Turnaround Planning department of 20+ team members.
  • Assisted in management of Goal Zero training program; coordinated class schedule and location, managed website, updated records, point of contact for all Shell Staff and Contractors.
  • Provided high-volume support during 2016 CU/FXU Turnaround (over 3,500 Shell & contract partners)
  • DWR Coordinator – managed workflow, obtained proper approvals, ensured all changes were documented, followed up on status from start to finish, ensuring proper parties were notified of approved/denied status.
  • Coordinated team building activities for TA group and contract partners.
05/2013 to 02/2016 Tour Coordinator Artesa Winery | City, STATE,
  • Managed calendar for Visitor Center and Winery events.
  • Coordinated large groups, VIP visits, Specialty Tasting Programs and Luncheons for Visitors Center. Hosted potential clients for site inspections.
  • Established and maintained relationships with caterers, rental companies, limo services, vendors and Destination Management Companies.
  • Increased Daytime Special Events revenue by more than 50% from 2013 to 2015.
10/2007 to 05/2013 Marketing Assistant KTLX FOX40 | City, STATE,
  • Collaborated with Creative Services Director to strategize community outreach and display FOX40 branding within Sacramento/Stockton/Modesto market
  • Managed database and scheduled local, national, and co-op promotional (on-air) and PSA inventory
  • Analyzed data and submitted quarterly FCC report
  • Developed strong working relationships with vendors, clients, media, non-profit and promotional partners
  • Negotiated contracts, in-kind sponsorship, and trade partnerships valued at up to $50,000
  • Managed FOX40 ‘Street Team’ exercising strong leadership skills while hiring, training, and overseeing events. Facilitated and coordinated logistics for regional auditions of FOX Network TV shows.
Expected in 02/2022 to to Certificate | Project Management Sacramento State College of Continuing Education, Sacramento, CA, GPA:
Expected in 06/2006 to to Bachelor of Arts | Organizational Communication California State University - Sacramento, Sacramento, CA GPA:
Expected in 06/2004 to to Associate of Arts | Liberal Arts And General Studies Solano Community College, Fairfield, CA GPA:

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Resume Overview

School Attended

  • Sacramento State College of Continuing Education
  • California State University - Sacramento
  • Solano Community College

Job Titles Held:

  • Sr. Work Process Coordinator
  • Process Operator / Temp Work Process Coordinator
  • Office Administrator
  • Tour Coordinator
  • Marketing Assistant


  • Certificate
  • Bachelor of Arts
  • Associate of Arts

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