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sr toll collector resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
  • Honest and Dependable
  • Reliable and Responsible
  • Problem-Solving
  • Honest and Ethical
  • Cooperative Attitude
  • Excellent Communication Skills
  • Cleaning and Sanitizing
  • Adaptable and Flexible
  • Creative Thinking
  • Cash Handling
  • Active Listening
  • Team Collaboration
  • Detail-Oriented
  • Relationship Building
  • Customer Relations
  • Sweeping and Mopping
  • Inventory Stocking
  • Basic Mathematics
  • Employee Training
  • Work Task Prioritization
  • Payment Processing
  • Policies and Procedures
  • Reporting and Documentation
  • Goal Setting and Achievement
  • Credits and Refunds
  • Complaint Resolution
  • Feedback Acceptance
  • Till Counting
  • Check Cashing
  • Service Minded
  • Product Scanning
  • Basic Accounting
  • Coin and Currency Counting
  • Records Management
  • Records Maintenance
  • Return and Exchange Processing
  • Price Identification
  • Merchandise Packaging
  • Product Location
  • Total Payment Calculation
  • Social Perception
  • Call Response and Transfer
  • Coupon Redemption
  • Total Sales Reconciliation
  • Shipment Procedures
  • Checkout Station Oversight
  • Gift Wrapping
  • Ticket Sales
  • Fitting Room Oversight
  • Weight and Measurement
  • Toll Cashier
  • Organized and Detail-Oriented
  • Toll Collection Operator
Experience
Sr. Toll Collector, 07/1997 to 04/2022
Fxi Foamex InnovationsWest Chicago, IL,

Answered phone calls for I-pass customers. Greeted customers promptly and responded to their questions. Answered phone calls to assist customers with questions and orders. Boosted customer satisfaction levels by going the extra mile to personalize service for each customer. Assisted customers by providing information and resolving complaints.

Collected tolls from each customer . Gave directions when needed.

Remained aware of surroundings and secured cash to minimize loss potential.

Forklift Operator, 06/1993 to 06/1996
Specialty1 PartnersLansdale, PA,
  • Maneuvered forklift over and around loaded pallets, boxes and other materials.
  • Maintained current forklift training and certification as required by company policies.
  • Unloaded incoming items from trucks and rail cars and transported materials to staging area.
  • Transported material to correct locations and documented inventory changes.
  • Inspected lifts before use to prevent damage to goods.
  • Reported safety and quality issues to management.
  • Tied and secured loads to prevent shifting or damage to items.
  • Picked up warehouse debris and deposited waste into appropriate piles and stacked baled trash.
  • Prepared finished stock for shipment by identifying, pulling and packing product.
  • Packaged, labeled and tagged goods before transfer.
  • Squared stacked displayed materials for safe and orderly conditions.
  • Moved freight, stock and other materials to and from storage and production areas and loading docks.
  • Checked shipments for damaged or incorrect items.
  • Troubleshot problems to resolve equipment issues.
  • Maintained yard appearance, keeping ground clean and clear.
  • Communicated with supervisor and other warehouse staff to coordinate work.
  • Operated power material handling equipment to accurately select and palletize loads.
Dental Assistant, 05/1981 to 10/1983
United States Air ForceCity, STATE,
  • Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
  • Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
  • Created dental x-rays using traditional and digital methods to help dentists detect tooth decay, cavities and other issues needing to be treated.
  • Laid out dental instruments and equipment before procedures.
  • Educated patients on treatment procedures and post-procedure home care.
  • Entered patient data into dental records system and observed confidentiality rules to maintain patient privacy.
  • Took preliminary impressions of patient teeth to prepare for custom impressions and fabrication of permanent dental work.
  • Educated patients on techniques to optimize oral hygiene, control plaque and protect teeth and gums.
  • Utilized automated washers to sterilize instruments and prevent cross-infection between patients.
  • Provided chair-side assistance during dental examinations and procedures to boost efficiency and calm nervous patients.
  • Assisted dentist during examinations by retracting patient's cheeks and tongue.
  • Checked with participants throughout procedures to help alleviate anxiety.
  • Prepared patients by explaining scheduled treatments and potential side effects.
  • Documented patient records with procedures performed and added notes taken to charts.
  • Followed dentists' directions for giving patients desensitizing agents to prepare for anesthetic administration.
  • Built loyal patient following and retained return patients by providing empathetic and caring service.
Education and Training
Associate of Arts: General Education, Expected in 12/1995 to McHenry County College - Crystal Lake, IL
GPA:

certificate of achievement in EMS

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Resume Overview

School Attended

  • McHenry County College

Job Titles Held:

  • Sr. Toll Collector
  • Forklift Operator
  • Dental Assistant

Degrees

  • Associate of Arts

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