Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Experienced & hands-on Business Intelligence Manager with over 10+ years of managing/ leading Data Warehousing, Machine Learning and Software Development projects. Proven ability to deliver timely, creative & quality output through collaboration, requirements gathering, right technology usage and goal orientation in a high-demand setup. Looking for an opportunity with the confidence that my strong educational and wide-ranging industry experience will bring a value addition to the company.

  • Increased the company's customer base by 20% in-turn bringing additional revenue.
  • Enhanced customer awareness and engagement on company's social media thereby widening the company's footprints.
  • Introduced machine learning based predictive solutions.
  • Provided a cost-effective enterprise solution by re-writing a complex, expensive Informatica workflow based DW solution in SQL/SSIS.
  • Build predictive models to predict TV viewership a month in advance.
Work History
Sr. Technology Solutions Lead - BI, Analytics , 12/2018 - Current
Verizon Cumming, GA,
  • Architected & developed marketing campaign activity (CRM) warehouse and data mart that ingested data from various sources like SAP Hana database, raw CSV files with millions of records
  • Work with off-shore team providing expertise on technology & data
  • Proposed & created an auto-validation, reporting workflow system using Alteryx designer tool
  • Designed an ML based predictive model that predicted partner revenue for over 1000+ executives a month ahead. Performed statistical analysis, data wrangling, model building, Visualization
  • Executed change management and release management processes based on business needs
  • Collaborated with the Qlik team to design seamless, accurate data ingestion for KPIs presentation
  • Involved with stakeholders & users in understanding requirements, resolving performance issues
Manager - Business Intelligence, 03/2014 - 12/2018
AMC Networks Inc. City, STATE,
  • Founding member of BI & data analytics department. Involved in building several systems from ground-up, evaluated tools, created POCs, helped define team goals
  • Managed team of 10 + developers providing design, setting standards, resource allocation
  • Presented product ideas & road-map to executive team
  • Architected and built dimensional data models to cater Cognos reports, Tableau visualizations, Ad-hoc reports, Google Analytics, Heatmaps, KPI dashboards
  • Identified, conceptualized, and developed several machine learning predictive & prescriptive models to predict TV show viewership, increase audience, improve viewer engagement
  • Key member of company-wide digital campaign that involved ingesting millions of records in near real-time data from AWS cloud. Designed & developed multi-threaded solution
  • Introduced, architected and developed data warehouse solutions for social media data consumed from Facebook, Twitter, YouTube, Instagram, etc. to feed statistical, ML models
  • Designed solution to ingest US consumer profile & behavioral data from Experian and Acxiom of over 300 M records. Built data marts, classification models to enhance TV viewership
Architect - Technology Solutions, 12/2007 - 02/2014
Disney ABC Television Group City, STATE,
  • Architected & led re-writing of complex SQL/Informatica workflow based BI project in IBM Netezza, which involved complete development cycle of Analysis, Modeling, ETL & reports
  • Played key role in creating minute-level TV ratings warehouse and data mart. Staged raw data varying format and source like CSV, Excel, JSON and web scraped
  • Involved in creating Data Cleansing, standardization tasks & developed many MDM strategies
  • Involved in developing service oriented architecture (SOA) capital project to integrate various systems (sales, broadcast, research) using IBM WebSphere. Developed HTTP, Database, flat-file adapters to enable data, message transfer among disparate systems
  • Reviewed and recommended improvements to existing system architectures and implementations
  • Architected ETL workflow developed using SSIS, C# and SQL server tools to ingest overnight TV ratings data that required fast, accurate numbers viewed by executives
  • Conducted interviews, reviewed code, built POCs & wire diagrams throughout projects
  • Lead developer, architect of application framework and methodology upon which many WPF, Silverlight based desktop applications were built across department
Team Leader, System Architect, 05/1999 - 11/2007
Dresser-Rand City, STATE,
  • Key member of data warehouse team that built custom ERP solution
  • Handled various responsibilities of coding, work allocation, offshore and on-site work coordination, and extensive client interaction
  • Single-handedly devised and developed data replication solution that helped company to provide faster and redundant data access
  • Developed high-performance SQL translator tool using C#, String builder & multi-threading
  • Created ER diagram for complex Custom Product Configurator (CPC) data
  • Team leader, lead developer, coordinator for enterprise scale VB6->.Net migration. Involved in analyzing existing VB6 app and re-designing, refactoring through Object-Oriented design, UML
Master of Science: Computer Science & Engineering, Expected in 2006
SUNY At Buffalo - Buffalo, NY
Bachelor of Science: Computer Science & Engineering, Expected in
SJCIT, Bangalore University - India,
Core Skills
  • Data warehousing, RDBMS
  • ETL, SSIS, SQL, Stored Procs
  • Data Analytics, Machine Learning
  • Dimensional & ER Modeling
  • Alteryx, SPSS, Watson Analytics
  • Strong leadership abilities
  • Enterprise Architecture, Cubes
  • Tableau, Power BI, Cognos
  • Statistics, Predictive modeling
  • C#, Microsoft.Net, Python, VB.Net
  • Technical writing & presentation
  • Social Media, Google Analytics., AWS
  • Data collection and analysis
  • Microsoft Certified Technology Specialist (MCTS)
  • Alteryx Certified Core Designer
  • IBM certified SPSS Designer.

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School Attended

  • SUNY At Buffalo
  • SJCIT, Bangalore University

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  • Sr. Technology Solutions Lead - BI, Analytics
  • Manager - Business Intelligence
  • Architect - Technology Solutions
  • Team Leader, System Architect


  • Master of Science
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