- , , 100 Montgomery St. 10th Floor
- (555) 432-1000
- resumesample@example.com
- Date of Birth:
- India:
- single:
Forward-thinking Senior Specialist equipped with advanced operational and technical knowledge of government and regulatory affairs. Proven team leader and problem-solver competent in navigating complex situations. Manages assignments, schedules and projects with organized and detail-oriented mindset.
Computer proficiency, Adaptability, Active Listener, Attention to detail, Communication, Collaboration, Problem-solving, Conflict Management, Customer Service/Advocacy, Diversity Strategies, Self-Management, Strategic Thinker, Time Management, Troubleshooting, Willing to learn |
Comcast Cable â City, STATE,
- Oversight and management of city franchises
- Annual/quarterly franchise reporting utilizing data pulled from various sources
- Monitors and tracks city/county initiatives around broadband adoption and other competitive threat activities
- Management of gratis accounts reporting
- Reviews, reports on, and addresses franchise required customer service standards
- Prepares and manages all LFA notices and mailings
- Manages/facilitates LFA-generated customer complaints in partnership with Executive Escalations
- Processes payments for invoices, community sponsorships, and conference partnerships
- Gathers and analyzes data for franchise renewals, franchise reporting, and related research
- Assists in the tracking and management of ongoing franchise renewal documents and participates as a team member for select franchise renewal efforts; when additional resources are needed for particularly difficult negotiation sessions
- Support to the Government Affairs Directors
- Presents at Commission and City Council meetings outlining Comcastâs initiatives, activities in the communities, and addresses questions of the commissioners/councilors
- Ambassador for companyâs Internet Essentials program promoting low-cost, high-speed internet for low-income families
- Knowledgeable about digital equity campaigns focused on closing the digital divide
- Support to entire External Affairs team for meetings, initiatives, signature events, provisioning of supplies, etc.
Comcast Cable â City, STATE,
- Support to the VP of Tech Ops/Engineering, as well as Directors and Managers within the organization
- Compiled and analyzed extensive data for the regions Monthly TechOps Reporting (MTOR)
- Created intricate spreadsheets, Word documents and PowerPoint presentations
- Coordinated special projects and large events
- Completed weekly/monthly reports and notifications
- Provided documentation support to the regionâs Incident Management program
- Analyzed data and compiled reports
- Planned and executed monthly leadership meetings
- Liaison to front line employees, vendors, management, senior leadership and division
- Ownership and coordination of Tech Ops calendar, business cards, organizational charts, contact lists, promotion certificates, etc
- Provided administrative and clerical support
- Provided backup support to the Regional Vice President's Executive Assistant
Tuality Healthcare â City, STATE,
- Support to the President/CEO, as well as Directors and Managers within the organization
- Provided administrative support and assistance to the Administrator/Chief Operating Officer
- Facilitated the timely submittal of annual reports and surveys to various government and non-governmental agencies
- Managed corporate contract files
- Performed data analysis including financial and activity data
- Managed vehicle fleet
- Responded to customer service concerns by means of communicating with customers and internal personnel to ensure satisfactory resolution
- Organizer/Recorder for Health & Education District meetings (a collaboration between Tuality Healthcare, Pacific University, Virginia Garcia, The City of Hillsboro and TriMet)
- Processed monthly payments to medical specialists for emergency department on-call coverage based on analysis of coverage provided
- Performed monthly analysis of emergency department patient transfers to other facilities
- Assisted in maintenance and applications for general/professional liability insurance for all Tuality Healthcare entities
- Set up and helped facilitate disaster drills
- Kept relevant information on key resources updated for the Emergency Operations Center
- Assisted in the movement of personnel/assets during emergency incidents
- Member of hazmat decontamination team with experience donning and doffing PPE
- Maintained and tracked policies for multiple departments
- Served as mentor on computer programs and administrative functions to the organizationâs clerical staff
- Created custom Excel spreadsheets
- Coordinated the collection and preparation of data needed for Senior leadership
- Compiled, stored and retrieved management data
- Developed organizational and Board presentations
- Event planning and coordination
- Back up to the Executive Assistant to the Boards
University of Phoenix - ,
University of Phoenix - ,
Graduated with Highest Honors, GPA: 4.0
President's List every term
Portland Community College - ,
Graduated with Highest Honors, GPA: 4.0
President's List every term
- Awarded Certificate in Management and Supervisory Development
- Awarded Career Pathways Certificate (Client Services Management)
- Awarded Career Pathways Certificate (Client Services Professional)
- Human Resources Management Professional Program Award
Sigma Beta Delta (International Honor Society for Business, Management, and Administration)
ī By invitation only (top 20% of class)
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School Attended
- University of Phoenix
- University of Phoenix
- Portland Community College
Job Titles Held:
- Sr. Specialist, Govt & Reg Affairs
- Executive Assistant, Technical Operations
- Executive Assistant, Chief Operating Officer/Chief Executive Officer
Degrees
- Master of Business Administration
- Bachelor of Science
- Associate of Applied Science Degree
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