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sr secretarial assistant resume example with 15+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Experienced Administrative professional with over 15 years of experience optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. Uses strong analytical and problem-solving skills to develop effective solutions for challenging situations.

Skills
  • Microsoft Office Suite proficiency
  • Outlook
  • Clerical assistance
  • Knowledgeable of New Innovations Systems
  • Supply ordering
  • Office administration
  • General Office Duties
  • Customer Service
  • Answering Phones
  • Office supplies inventory management

Education
College of New Rochelle Bronx, NY Expected in 06/2003 ā€“ ā€“ Bachelor of Arts : Communications - GPA :
Work History
City Of Salinas, Ca - SR. SECRETARIAL ASSISTANT
Salinas, CA, 04/2007 - Current
  • Serve as direct assistant to Director of Engineering Operations, Plant Manager of Operations, Supervisor of Operations and Maintenance, Assistant Operations Supervisor; as well as Assistant Director of Financial Operations.
  • Proven ability to develop and implement creative solutions to complex problems
  • Schedule and coordinate meetings and appointments
  • Maintain utmost discretion when dealing with sensitive topics
  • Answer, Screen, and direct incoming calls while providing basic information as needed
  • Maintain the following compliance documentation for Operations & Maintenance Supervisors:

v Emergency generators, (Department of Energy ā€œDOEā€ Annual Compliance Report)

v Title V ā€“ (quarterly, semi-annual, and annual compliance reports: greenhouse gases annual reports, annual emissions statement),

v Elevators, (Annual and five year inspections reports, and affirmations of corrections ā€œAOCā€ where applicable)

v Boilers (Annual inspections and certificates to operate)

v Petroleum bulk storage registrations

Ā· Create Preventative maintenance work orders

  • Type documents such as correspondence, drafts, memos, and emails, and prepared reports weekly for management.

Ā· Run reports for multiple outside vendors as well as the departments

Ā· Routinely interface with Procurement and outside vendors

Ā· Update labor and materials into work order system

Ā· Create new work orders in the work order system and enter updates including labor and materials information, as required

Ā· Track work orders in the work order system and respond to inquiries; Run open work order reports for operations personnel twice a day

  • Create all requisitions for Operations team in Epro, and/or as requested by others
  • Create work order, dispatch mechanic and enter data into log on to shared drive
  • Create tickets for iLab, Information Technology (IT), and Optifrieght (Fed Ex) upon request

Ā· Resolve invoice and purchase order discrepancies with Accounts Payable

Ā· Frequently take detailed written meeting minutes and notes and may transcribe into official meeting minutes;

Ā· Make necessary arrangements in connection with scheduled meetings including travel reservations and refreshments;

Ā· Utilize computer based programs to type, submit and track purchase orders, check requests, petty cash vouchers, reimbursement forms, etc.

Ā· Independently prepare non-routine correspondence

Ā· Take meeting minutes for clerical & financial analyst meeting

Ā· May instruct staff in standard policies and procedures

Ā· And other duties as assignedBuilt and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests
Liaised between clients and vendors and maintained effective lines of communication
Communicated with customers via phone and email to confirm deliveries and respond to inquiries
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
Facilitated timely review of proposals, correspondence and documentation to achieve key strategic initiatives
Restocked supplies and submitted purchase orders to maintain stock levels
Facilitated timely delivery of special projects to meet organizational and departmental objectives

  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations
State Of Nebraska - Administrative Secretary
Scottsbluff-Western Nebraska Veterans Home, NE, 09/2016 - 07/2019
  • Schedule Individual Quarterly Meetings with Director and Clinical & Research Faculty
  • Schedule Director's appointments
  • Manage Director's Calendar
  • Manage Director's Travel Domestic & Foreign
  • Schedule appointments for guest speakers with faculty
  • Manage notices for seminars and weekly Grand Rounds
  • Maintain monthly attending schedule for Teaching, AO and ER services
  • Manage Annual Fellows Dinner/Poster presentation
  • Manage Reimbursement, travel, honorarium, check request
  • Set-up faculty and staff to use shared facility management program
  • Fellowship director with material for IDSA Fellowship Program
  • Divisional Administrator with EPAF's, ICIMS, Time Cards
  • Faculty with IRB Submission on PATS/IRIS
  • Purchasing Clerk with Orders, follow-up and invoices
  • Grants, Fellowship
  • Fellowship interviews
  • Faculty member with check requests, wire transfers, reconciliation of expenditures
  • Responded to inquiries from callers seeClaire information

Jeffreym Consulting - Secretary
Seattle, WA, 09/2009 - 07/2016
  • Schedule appointments; for screenings, evaluations and follow-up visits for all professionals in Unit, and transcribe those visits into Global.
  • Input and maintain primary diagnosis and Unit Case Manager in computerized patient management, billing and EHR system, presently GHiS, as well as perform data entry.
  • Process all patient referrals; as directed by Unit Director
  • Request medical and educational information; from hospitals, schools and agencies
  • Coordinate flow of evaluations and follow-ups
  • Contact with families and outside agencies - explaining clinical procedures and services
  • Reminding parents (48 hours prior to clinic) of scheduled appointments and following up on failed appointments
  • Schedule and prepare for Team Conferences; Attend team conferences; Record diagnoses to be transcribed into Global; Record dispositions at conference
  • Prepare, update and maintain charts; for Unit in coordination with other unit secretary
  • Coordinate daily activities with other secretary as dictated by clinical needs
  • Develop, filing, follow-up, record systems; maintain and keep records
  • Various routine typing; translation and clerical responsibilities as dictated by clinical needs
  • Provide cross coverage of phones, voicemail, etc., during vacation, personal and unplanned absences of other clerical personnel
  • Order supplies when needed
  • Perform other related duties as assigned
  • Handled daily scheduling tasks and provided administrative support for entire department
  • Answered multi-line phone system and enthusiastically greeted callers
  • Responded to emails and other correspondence to facilitate communication and enhance business processes
Albert Einstein College Of Medicine - Program Coordinator
City, STATE, 12/2013 - 09/2015

Position eliminated due to lack of university funding

  • Managed and oversaw each student's participation and compliance with program ensuring that all requirements are met on ongoing basis
  • Assisted in developing and maintaining website
  • Assisted in management of medical student global health fellowship program-maintain and added to student data base, maintained website, maintained open communication with students, helped organize student/faculty events
  • Scheduled required pre-departure lecture series for students
  • Maintained financial records for student global health fellowships
  • Coordinated faculty meetings, global health fellowship committee meetings
  • Researched potential new sites for global health fellowship programs
  • Managed global health fellowship application process, prepare applications for review.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests
ALBERT EINSTEIN COLLEGE OF MED - Administrative support, Medical Director
City, STATE, 04/2007 - 12/2013

Secretarial Responsibilities for OB/GYN Administration 04/07-12/13

  • Provide backup support to the Chairman of the department of Obs& Gyn and Womenā€™s Health
  • Provide backup support to Sr. Administrator and several other Administrators of department as needed

Ā· Work closely with the office coordinator on annual departmental seminar, titled ā€Autumn In New Yorkā€

Ā· Provide back up for Office Coordinator

Ā· Assist Residency program with interview process annually

Ā· Process travel and business expense reimbursements

Ā· Work closely with faculty members concerning administrative duties as needed

Ā· Create basic excel charts to organize work flow

Ā· Manage and follow up on departmental work orders

Ā· Act as liaison to ITS obtaining help desk service tickets

Ā· Provide phone support for several Administrators in the department

Ā· Provide information to callers regarding standard procedures and place outgoing calls utilizing professional etiquette when handling inquires with Montefiore 800 number.

Ā· Order office supplies for office and distribute

Ā· Create bio-sketches from Curriculum Vitae (CV)

Ā· Create surveys using survey monkey for the Associate Dean of Diversity Mentoring

  • Coordinate and maintain weekly attendance with fellowship fellow school

Secretarial Responsibilities for OB/GYN Fellowship Programs

Ā· Provide Administrative support to the Medical Director of the division of Reproductive Endocrinology and Infertility

Ā· Coordinate and oversee MFM interviews

Ā· Responsible for coordinating the Reproductive Endocrinology and Infertility Fellowship Program

Ā· Provide administrative support to the Division Administrator

Ā· Accountable for organizing the directorā€™s calendar

Ā· Accountable for coordinating the directorā€™s extensive travel calendar

Ā· Processed the directorā€™s travel reimbursements

Ā· Worked closely with the divisionā€™s administrator on research proposals

Ā· Coordinated the submission of grants and trials to sponsors, NIH, NYSDOH, Organizations, Pharmaceuticals

Ā· Liaison between the REI practice and the academic office

  • Responsible for coordinating Maternal Fetal Medicine Fellowship Program
  • Report directly to Director of MFM Fellowship program

Ā· Track duty hours for current MFM fellows using institutional database myevaluations.com

Ā· Add rank order list to NRMP, make sure active quota is update, and follow up with Match Day

Ā· Act as liaison between ABOG and program director as needed

Ā· Update, prepare and submit all ABOG applications and annual reports for fellowship program

  • Developed criteria for test orders and trained staff regarding data acquisition methods and escalation protocol

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Resume Overview

School Attended

  • College of New Rochelle

Job Titles Held:

  • SR. SECRETARIAL ASSISTANT
  • Administrative Secretary
  • Secretary
  • Program Coordinator
  • Administrative support, Medical Director

Degrees

  • Bachelor of Arts

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