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Sr Sales Executive Resume Example

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JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

Success-oriented Senior Sales Executive offering focus and skill to tackle any sales objective. Driven to exceed monthly and yearly quotas and focused on prospecting and converting leads to promote growth. Motivated, performance-oriented and highly productive.

Motivated Sales Representative excited to bring talent and expertise in B2B sales. Highly skilled in creating sales presentation to guide decision-making and using persuasive techniques to overcome objections. Accomplished in developing effective sales plans to achieve long-term account and business growth.

Organized Sales Administrative Assistant offering excellent planning, problem-solving and communication skills. Supporting high-performance sales teams in identifying customer needs and delivering solutions. Strong verbal and written communication skills to document sales activities.

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

Skills

Ø Good knowledge of Sabre/Amadeus/WorldSpan/Galileo/Farelogix

Ø Fluent in English/Hindi/Urdu/Punjabi/French/Gujrati

Ø Knowledge in Microsoft Word/Excel/Spreadsheet/PowerPoint

Ø Wide experience as a Travel Consultant, Proficient in Computer Operating, and Excellent Communication Skills.

Ø Can set Priorities/Self-Motivated/Detail Oriented/ achieve short term as well as long term goals

Ø Can work in Fast Pressurized Situations

Ø Leadership/Management Skills

Experience
07/2016 to Current Sr. Sales Executive Fidelity National Information Services | Denver, CO,
  • Grew brand awareness by increasing market penetration with customer-focused approaches.
  • Secured long-term accounts by delivering polished sales presentations to promote brand effectiveness.
  • Managed customer digital marketing strategies to meet client goals and objectives.
  • Leveraged trends in customer industries and marketplaces to shape solutions and approaches.
  • Improved profitability and developed pipeline by leveraging multiple marketing channels and sales strategies.
  • Built and maintained business partnerships and developed new business opportunities to drive competitive growth.
  • Initiated relations to drive brand management initiatives with high-profile clients.
  • Networked with potential customers, made cold and warm calls and set up appointments and showcase offerings.
  • Identified and solved complex strategy problems that impacted sales management and business direction.
  • Researched prospective businesses' market position, potential opportunities and needs to build impactful proposals.
  • Cultivated prospect rapport by soliciting leads and maintaining relations through sale.
  • Expanded new business with implementation of effective networking and sales strategies.
  • Engaged with prospective clients to grow pipeline and schedule sales presentations.
  • Developed new business opportunities and partnerships.
  • Nurtured customer relationships to elevate customer experiences and facilitate sales.
  • Negotiated contract terms, conditions and pricing for all sales.
  • Presented products and features to customers, responded to concerns and redirected objections.
06/2003 to 07/2016 Manager Longeviti, Llc | Washington, DC,
  • Evaluated operational trends and made proactive strategy adjustments to maintain alignment between performance and objectives.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Greeted and encouraged feedback from customers, using feedback to implement positive changes within agency.
  • Asked open-ended questions to best understand client needs and determine best travel offerings.
  • Offered exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
  • Cultivated strong value-added relationships with customers daily by delivering accurate travel itinerary and knowledge to drive business development.
  • Enhanced customer satisfaction ratings, researching travel options, negotiating rates, presenting best deals and resolving issues efficiently.
  • Mitigated financial discrepancies, accurately collecting customer fees, managing refunds and providing accurate travel documentation.
  • Established base of loyal clientele due to excellent listening and research skills and keen understanding of travel budgets.
  • Sustained operational efficiencies, coordinating domestic/international customer travel accommodations while managing airfare, hotel bookings and rental car reservations.
  • Handled travel arrangements for groups, couples, executives and special needs clients.
  • Promoted product branding initiatives, ensuring travel brochures and promotional literature are displayed prominently.
  • Increased bottom-line revenue, monitoring travel competitor activity to maintain most competitive rate.
  • Researched and created memorable and exquisite travel itineraries for high-level clients and business executives.
  • Responded immediately to clients' questions, issues, and complaints and found effective solutions when required.
  • Took payments via credit and debit cards and handled all sensitive information with professionalism and discreteness.
  • Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
  • Improved operations by working with team members and customers to find workable solutions.
  • Created agendas and communication materials for team meetings.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Recognized by management for providing exceptional customer service.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Improved customer satisfaction by finding creative solutions to problems.
11/2000 to 05/2003 Management Analyst Department Of The Interior | Shirley, NY,
  • Asked open-ended questions to best understand client needs and determine best travel offerings.
  • Took payments via credit and debit cards and handled all sensitive information with professionalism and discreteness.
  • Handled travel arrangements for groups, couples, executives and special needs clients.
  • Responded immediately to clients' questions, issues, and complaints and found effective solutions when required.
  • Mitigated financial discrepancies, accurately collecting customer fees, managing refunds and providing accurate travel documentation.
  • Sustained operational efficiencies, coordinating domestic/international customer travel accommodations while managing airfare, hotel bookings and rental car reservations.
  • Established base of loyal clientele due to excellent listening and research skills and keen understanding of travel budgets.
  • Cultivated strong value-added relationships with customers daily by delivering accurate travel itinerary and knowledge to drive business development.
  • Researched and created memorable and exquisite travel itineraries for high-level clients and business executives.
  • Offered exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
  • Promoted product branding initiatives, ensuring travel brochures and promotional literature are displayed prominently.
  • Increased bottom-line revenue, monitoring travel competitor activity to maintain most competitive rate.
  • Enhanced customer satisfaction ratings, researching travel options, negotiating rates, presenting best deals and resolving issues efficiently.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Recognized by management for providing exceptional customer service.
  • Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Improved operations by working with team members and customers to find workable solutions.
  • Created agendas and communication materials for team meetings.
  • Earned reputation for good attendance and hard work.
Education and Training
Expected in 05/1993 Bachelor of Arts | MATHS ENGLISH ECONOMICS HINDI University of Delhi, DELHI INDIA, GPA:
Additional Information

Diploma in Airlines Ticketing, Reservations and Hotel Management

Trade Wings Institutes of Management Delhi, India

Post Graduate Diploma in Basic Computers

I.C.S Delhi, India

Certificate in Air and Sea Cargo from Ministry of Tourism

Indian Institute of Travel and Tourism Management Delhi, India

Certificate in Galileo Reservation Systems

Galileo Systems Delhi, India

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Resume Strength

  • Length
  • Personalization
  • Strong Summary
  • Target Job

Resume Overview

School Attended
  • University of Delhi
Job Titles Held:
  • Sr. Sales Executive
  • Manager
  • Management Analyst
Degrees
  • Bachelor of Arts