Sr. Registration Administrator Resume Example
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SR. REGISTRATION ADMINISTRATOR
Professional Summary
Enthusiastic [Job Title] eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of [Task] and [Task] and training in [Skill]. Motivated to learn, grow and excel in [Industry]. Experienced [Job Title] with over [Number] years of experience in [Industry]. Excellent reputation for resolving problems and improving customer satisfaction.
Skills
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Work History
Sr. Registration AdministratorDealertrack Rts-La Formally Casey & Casey - Laf – City , STATE
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked with [type] customers to understand needs and provide excellent service.
- Completed all paperwork, recognizing any discrepancies and addressing them in a timely fashion.
- Identified issues, analyzed information and provided solutions to problems.
- Served customers in a friendly, efficient manner following outlined steps of service.
- Developed and maintained courteous and effective working relationships.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Delivered exceptional level of service to each customer by listening to concerns and answering questions.
- Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.
- Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service.
- Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
Sr. Registration Adminstrator, 10/2015 to Current
Cox Automotive Inc. Formally Dealertrack RTS-La – City , STATE
Cox Automotive Inc. Formally Dealertrack RTS-La – City , STATE
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Served customers in a friendly, efficient manner following outlined steps of service.
- Completed all paperwork, recognizing any discrepancies and addressing them in a timely fashion.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Adhered to social distancing protocols and wore mask or face shield at all times.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Eliminated downtime and maximized revenue by providing top project quality control.
- Completed [task] to ensure compliance with relevant [type] regulations.
- Worked flexible hours; night, weekend, and holiday shifts.
- Delivered [product or service] to customer locations within specific timeframes.
Registration Title Specialist, 08/2011 to 04/2013
Casey & Casey Auto Title Express – City , STATE
Casey & Casey Auto Title Express – City , STATE
- Communicated with [Number] customers per [Timeframe] to resolve common title issues, including [Type] and [Type] issues.
- Used Xerox machines and reader and printer machines to make, file and distribute copies of recorded documents.
- Received and processed paperwork for titles, new license plates and renewals.
- Calculated and remitted state sales tax, service and other charges.
- Provided each member of public with exceptional service and knowledgeable support to maintain smooth operations and happy customers.
- Verified and analyzed free-and-clear title issues, odometer readings and VIN numbers to finalize [Number] sales deals per [Timeframe].
- Posted titling transactions and monitored corresponding schedules, using [Software] and [Software].
- Processed [Type] and [Type] documents received by clients to complete title follow-ups.
- Organized and prepared tax and title documents to transfer ownership of property.
- Entered title and vehicle information into database.
- Prepared tax and title documents to submit all legal transfer work to DMV.
- Arranged payoff checks for trade-ins and new vehicles through [Action].
- Contacted [State] Motor Vehicle Department to determine status of pending titles.
- Coordinated price adjustment between buyers and sellers through [Action] and [Action].
- Collected taxes and fees, submitted payments and issued receipts.
- Duplicated and summarized documentation relevant to property title status, including current mortgages, trust deeds and [Type] contracts.
- Issued titles and protected mineral rights.
- Checked accuracy and completeness of registration documents and rejected unacceptable packages.
- Evaluated accurate and current allocation of [Type] and [Type] payments to [Type] interest owners.
- Contacted appropriate agencies to complete searches, order records and obtain documents.
- Compiled lists of mortgages, contracts and other documents pertaining to titles.
Education
High School Diploma: 05/1984
Crowley High School - City, State
Crowley High School - City, State
Certifications
- Notary License - 2001
- Life insurance agent - 2016
- Property and Casualty agent - 1997
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Resume Overview
School Attended
- Crowley High School
Job Titles Held:
- Sr. Registration Administrator
- Sr. Registration Adminstrator
- Registration Title Specialist
Degrees
- High School Diploma : 05/1984
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