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Sr. Registration Administrator Resume Example

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SR. REGISTRATION ADMINISTRATOR
Professional Summary

Enthusiastic [Job Title] eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of [Task] and [Task] and training in [Skill]. Motivated to learn, grow and excel in [Industry]. Experienced [Job Title] with over [Number] years of experience in [Industry]. Excellent reputation for resolving problems and improving customer satisfaction.

Skills
  • Conflict resolution
  • MS Office
  • Compassion
  • Data management
  • Mvr software proficiency
  • Verbal and written communication
  • Computer skills
  • Responsible
  • Teamwork
  • Notary
  • Excel spreadsheets
  • Quickbooks
  • Microsoft Office
  • Training & Development
  • Cultural awareness
  • Ez-Trax software
  • Meticulous attention to detail
  • Confidential Matters
  • Professional and mature
  • Data Entry
  • Results-oriented
  • Payroll and Payroll taxes
  • Regulatory Reporting
  • File management
  • AR/AP
  • Customer Service
Work History
Sr. Registration AdministratorDealertrack Rts-La Formally Casey & Casey - Laf – City , STATE
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked with [type] customers to understand needs and provide excellent service.
  • Completed all paperwork, recognizing any discrepancies and addressing them in a timely fashion.
  • Identified issues, analyzed information and provided solutions to problems.
  • Served customers in a friendly, efficient manner following outlined steps of service.
  • Developed and maintained courteous and effective working relationships.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Delivered exceptional level of service to each customer by listening to concerns and answering questions.
  • Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service.
  • Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
Sr. Registration Adminstrator, 10/2015 to Current
Cox Automotive Inc. Formally Dealertrack RTS-La – City , STATE
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Served customers in a friendly, efficient manner following outlined steps of service.
  • Completed all paperwork, recognizing any discrepancies and addressing them in a timely fashion.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Adhered to social distancing protocols and wore mask or face shield at all times.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Eliminated downtime and maximized revenue by providing top project quality control.
  • Completed [task] to ensure compliance with relevant [type] regulations.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Delivered [product or service] to customer locations within specific timeframes.
Registration Title Specialist, 08/2011 to 04/2013
Casey & Casey Auto Title Express – City , STATE
  • Communicated with [Number] customers per [Timeframe] to resolve common title issues, including [Type] and [Type] issues.
  • Used Xerox machines and reader and printer machines to make, file and distribute copies of recorded documents.
  • Received and processed paperwork for titles, new license plates and renewals.
  • Calculated and remitted state sales tax, service and other charges.
  • Provided each member of public with exceptional service and knowledgeable support to maintain smooth operations and happy customers.
  • Verified and analyzed free-and-clear title issues, odometer readings and VIN numbers to finalize [Number] sales deals per [Timeframe].
  • Posted titling transactions and monitored corresponding schedules, using [Software] and [Software].
  • Processed [Type] and [Type] documents received by clients to complete title follow-ups.
  • Organized and prepared tax and title documents to transfer ownership of property.
  • Entered title and vehicle information into database.
  • Prepared tax and title documents to submit all legal transfer work to DMV.
  • Arranged payoff checks for trade-ins and new vehicles through [Action].
  • Contacted [State] Motor Vehicle Department to determine status of pending titles.
  • Coordinated price adjustment between buyers and sellers through [Action] and [Action].
  • Collected taxes and fees, submitted payments and issued receipts.
  • Duplicated and summarized documentation relevant to property title status, including current mortgages, trust deeds and [Type] contracts.
  • Issued titles and protected mineral rights.
  • Checked accuracy and completeness of registration documents and rejected unacceptable packages.
  • Evaluated accurate and current allocation of [Type] and [Type] payments to [Type] interest owners.
  • Contacted appropriate agencies to complete searches, order records and obtain documents.
  • Compiled lists of mortgages, contracts and other documents pertaining to titles.
Education
High School Diploma: 05/1984
Crowley High School - City, State
Certifications
  • Notary License - 2001
  • Life insurance agent - 2016
  • Property and Casualty agent - 1997
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How this resume score could be improved?

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75Average
Resume Strength
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  • Measurable results
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  • Typos

Resume Overview

School Attended

  • Crowley High School

Job Titles Held:

  • Sr. Registration Administrator
  • Sr. Registration Adminstrator
  • Registration Title Specialist

Degrees

  • High School Diploma : 05/1984

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