sr new business accounting representative resume example with 12+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - : - -
Professional Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Seasoned office professional with established history of successfully handling projects, reports and records. Self-directed and attentive with excellent planning, problem-solving and multitasking abilities. Dedicated to generating new leads, improving team collaboration and incorporating cutting-edge strategies to maximize team attainment of goals and bottom-line profitability.

  • Critical thinker
  • Leadership Qualities
  • Quick Learner/Adaptable
  • Proficient in Microsoft Office
  • CCTV Surveillance
  • Route Planning and Adjustment
  • Process Improvement Initiatives
  • Personal Counseling
  • Performance Optimization
  • Cooperative Relationships
  • Complex Problem-Solving
  • Improvement Strategies
Work History
06/2017 to Current
Sr. New Business Accounting Representative Pacific Hospitality Group Huntington Beach, CA, Lynchburg, VA
  • Examined and processed 1035 exchange paperwork and Life Insurance applications.
  • Contributed to team objectives in fast-paced environment.
  • Exceptional computer skills
  • Produced Daily production reports for review by Senior Management.
  • Gathered, organized and input information into digital database.
  • Applied core knowledge to effectively communicate sensitive or technical information while adhering to regulatory guidelines.
  • Reviewed invoices, payment requests, advance requests, expense reimbursements and proper coding, prior to approval.
  • Followed procedures, documentation, instructions and Audit & Business Controls guidelines from both client and company.
10/2012 to 04/2017
Loss Prevention First Horizon Corp. Pigeon Forge, TN, Lynchburg, VA
  • Attentively monitored store and surrounding areas for signs of attempted theft by customers or personnel, intervening when necessary.
  • Calmly and efficiently addressed emergency situations such as safety hazards and threats to life or property, deescalating when possible and directing shoppers to safety.
  • Upheld strict security and safety procedures to protect business from financial losses due to theft or careless mismanagement.
  • Collaborated with law enforcement to detain and prosecute theft perpetrators, appearing in court hearings to provide honest and full eyewitness testimony of events.
  • Evaluated exhibited behavior and age of suspected perpetrators to calculate appropriate response to suspected theft attempts, erring on side of caution to mitigate liability risk.
  • Headed safety and loss prevention programs by guiding staff.
  • Trained all new executives and asset protection personnel.
  • Supported audits, shortage control initiatives, apprehensions and disposition by preparing and reviewing associated paperwork.
  • Enhanced training processes for both clients and departments to increase overall functionality.
12/2011 to 01/2015
Assistant Varsity Girls Basketball Coach Liberty Christian Academy City, STATE, Lynchburg, VA
  • Acted as positive role model for team participants and in community.
  • Promoted good sportsmanship with competing teams on- and off-field.
  • Motivated athletes to become stronger, more agile and more effective through training habits and proper nutrition.
  • Promoted stretching, mobility work and proper form to help athletes safely build strength.
  • Implemented exercise programs and training strategies to bolster individual and team performance.
  • Evaluated individual knowledge, skills and strengths and assigned team positions to maximize talent areas.
  • Readied athletes for tough games by implementing coordinated regimens of practices and physical conditioning.
08/2010 to 10/2012
Client Specialist J Crew Customer Service And Distribution Center City, STATE, Lynchburg, VA
  • Responded to all client inquiries and asked appropriate questions to facilitate resolution.
  • Interacted with team members across departments to research and resolve customer issues.
  • Provided excellent customer service by following up with clients, mailing out applications and responding to incoming calls.
  • Verified basic needs are being met, providing navigation assistance for various benefits and available services.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Met customer call guidelines for service levels, handle time and productivity.
  • Educated customers about billing, payment processing and support policies and procedures.
  • Trained new personnel regarding company operations, policies and services.
  • Trained staff on operating procedures and company services.
Expected in to to
No Degree: Mechanical Engineering
Central Virginia Community College - Lynchburg, VA,
Expected in to to
No Degree: Accounting
Liberty University - Lynchburg, VA
Expected in 06/2010 to to
High School Diploma:
Liberty Christian Academy - Lynchburg, VA,

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Resume Overview

School Attended

  • Central Virginia Community College
  • Liberty University
  • Liberty Christian Academy

Job Titles Held:

  • Sr. New Business Accounting Representative
  • Loss Prevention
  • Assistant Varsity Girls Basketball Coach
  • Client Specialist


  • No Degree
  • No Degree
  • High School Diploma

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