sr loan officer resume example with 8+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
I am a Self-motivated professional highly proficient in developing creative solutions and implementing objective decision making. Maintains positive attitude and works hard to build team relationships. Bilingual individual willing to go the extra mile to ensure quality service to each and every customer. A dependable Loan Specialist committed to explaining complex information in easy to understand terminology. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Skills
Great Communicator
Fluent in Spanish
Loan Feasibility Assessment
Application Preparation
Appraisal Compilation
Attention to Detail
Wealth Planning
Property Evaluation
Credit History Review
Tax Liability Calculation
Referral Network Development
Income Evaluation
Corporate Financial Statements
Problem-Solving
Automated Underwriting System (AUS)
Product Education
Customer Relations
Decision Making
Sound Judgment
Time Management
Verbal and Written Communication
Economics Understanding
Data Entry
File Organization
Multitasking and Prioritization
Remote Video Conferencing
Performance Assessment and Improvement
Complex Problem Solving
Networking and Partnership Development
Active Listening and Learning
Oral and Written Comprehension
Analytical and Critical Thinking
Experience
05/2021 to CurrentSR. Loan OfficerNewrez | AZ, State,
Answered customer inquiries involving rates, products and loan application status to facilitate quality customer service.
Delivered high levels of customer service to facilitate smooth processes.
Educated customers on variety of loan products and available credit options to promote valuable decision-making.
Met with applicants to obtain information for loan applications and answer questions about process.
Analyzed applicants' financial status, credit and property evaluations to determine feasibility of granting loans.
Developed and maintained knowledge of available loan products, processing procedures and underwriting and general departmental guidelines.
Tracked and managed new leads and followed up on referral business.
Reviewed loan agreements to confirm completeness and accuracy.
Submitted loan applications to underwriter for verification and recommendations.
Analyzed applicants' financial status and credit and property evaluation to determine feasibility of granting loan.
Performed daily maintenance of loan applicant database.
Improved loan applications and documentation by informing applicant of additional requirements.
Obtained and compiled copies of loan applicants' credit histories, corporate financial statements and other financial information to update credit and loan files.
Executed loan origination process and ordered credit reports, appraisals and preliminary title reports.
Managed pipeline for originated loans through closing and complete required management reports.
Maximized company profitability with appropriate pricing of new loan originations, fee income and selling of products and services.
Built referral business by meeting with local financial planning, home builders and real estate professionals.
Resolved file problems, bottlenecks and qualified issues throughout underwriting process.
Adhered to federal and state compliance guidelines relative to retail mortgage lending.
Researched investor guidelines and kept up to date on program changes that affected loan processing or origination.
Resolved concerns and answered questions for parties involved with each transaction to promote successful outcomes.
Created alliances and built relationships with over [Number] financial institutions and real estate-related professionals in B2B and B2C.
Processed challenging loan applications for first-time borrowers, self-employed applicants and borrowers with problematic credit histories.
02/2021 to 04/2021SR Loan OfficerMerchants Bank | Rochester, NY,
I did all the same duties that I do in my current title. I generate my own clients and help them from the initial conversation about wanting to buy or refinance all hey way through the close of the loan and i am always available to help passed clients with any need or questions about the mortgage i helped them obtain.
08/2016 to 02/2021SR Loan OfficerStearns | City, STATE,
My work responsibilities were the same at Stearns as they are on my current position with Kind Lending.
07/2014 to 08/2016Personal BankerBank Of America | City, STATE,
Helped customers open and close accounts, apply for loans and make sound financial decisions.
Followed operational standards, promoting security, risk management and compliance.
Maintained and built strong client relationships through quality, personalized interactions.
Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
Educated customers on variety of retail products and digital solutions, enhancing customer experience.
Assisted and advised customers on using online and mobile banking systems.
Maintained position of trust and responsibility by keeping customer business confidential.
Responded promptly to customer queries and complaints to find solutions and diffuse tension.
Expanded customer relationships by maintaining regular follow-up processes and rapport.
Met with customers to analyze financial needs and maximize sales opportunities.
Partnered with loan and mortgage officers and financial advisors to provide clients with optimal financial solutions.
Entered new account information into computers and filed related forms and other documents.
Executed wire transfers of funds in compliance with banking best practices.
Cultivated relationships with partners to fulfill or provide appropriate referrals for clients.
Described promotional offers and used persuasive sales techniques to upsell services and convince clients to apply for additional banking services.
Created strategic financial solutions to suit individualized client needs.
Recognized transaction needs and educated clients on service and digital channels to assist with self-service.
Referred customers to appropriate bank personnel to meet financial needs.
Interviewed customers to obtain information needed for opening accounts or renting safe-deposit boxes.
Approached prospective clients through emails and cold calling to consistently meet sales targets.
Education and Training
Expected in 05/2007 to to Bachelor of Science | HistorySonoma State University, Rohnert Park, CAGPA:
Expected in 05/2005 to to Associate of Science | Social SciencesSanta Rosa Junior College, Santa Rosa, CAGPA:
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