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sr home health aide hospice team resume example with 16+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary


To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Skills
  • ADL Support
  • Knowledge of State Regulations
  • Patient Care
  • First Aid and Safety
  • Documentation
  • Home Health and Hospice
  • Developing Client Trust
  • Professional Relationships
  • Healthcare Education
  • Quality Education
Work History
Sr. Home Health Aide, Hospice Team, 02/2013 - Current
Tapestry, Inc. Ann Arbor, MI,
  • Provided mobility assistance such as walking and regular exercising.
  • Developed rapport to create safe and trusting environment for care.
  • Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
  • Followed nutritional plans to prepare optimal meals.
  • Offered patients and families emotional support and instruction in preparing healthy meals, independent living, and adaptation to disability or illness.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
  • Completed entries in log books, journals, and care plans to accurately document and report patient progress.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Positioned patients to provide comfort and promote better body alignment.
  • Protected privacy and delivered comfort to preserve dignity of dying patient and family members.
  • Comforted family members, offered attentive listening and high level of emotional support.
  • Checked and recorded vital signs, noting any significant changes and assisted nurses with treatment.
Sales Associate, 06/2018 - 04/2019
State Of Kentucky 3001 W Highway 146 La Grange, KY,
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Engaged with customers to build rapport and loyalty.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Solved customer challenges by offering relevant products and services.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Built relationships with customers and community to promote long term business growth.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Stayed current on company offerings and industry trends.
  • Presented professional image consistent with company's brand values.
Cosmetologist, 02/2010 - 07/2013
Cardon & Associates Anderson, IN,
  • Researched latest trends in hair and makeup to stay updated on color, style, and technique.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Processed payments, entering sales in register for prompt customer service.
  • Answered phone calls and emails to schedule client appointments.
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Maintained client treatment records and designed long-term care programs for return customers.
  • Grew sales with great work ethic, individualized beauty care plans and positive attitude.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Certified Nursing Assistant, 05/2005 - 01/2009
Brothers Of Mercy City, STATE,
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Facilitated personal hygiene management, feeding and ambulation.
Education
No Degree: Drug And Alcohol Studies, Expected in
-
Genesee Community College - Batavia, NY
GPA:
Status -
High School Diploma: , Expected in 06/1999
-
Batavia High School - Batavia, NY
GPA:
Status -
Certifications
  • HHA - Home Health Aide
  • Certified Nursing Assistant
  • Licensed Cosmetologist
,
Additional Information

My many years serving the public has given me an exceptional customer service skill set. My professional strengths include, effective written and verbal communication, attention to building healthy relationships with both coworkers and clients, and a desire for continued education in all roles I have filled.

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Resume Overview

School Attended

  • Genesee Community College
  • Batavia High School

Job Titles Held:

  • Sr. Home Health Aide, Hospice Team
  • Sales Associate
  • Cosmetologist
  • Certified Nursing Assistant

Degrees

  • No Degree
  • High School Diploma

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