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Sr. Executive Assistant Resume Example

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SR. EXECUTIVE ASSISTANT
Professional Summary

Driven and resourceful administrative healthcare professional adept at developing and maintaining detailed administrative and procedural processes that reduce redundancy, improve accuracy and efficiency and achieve organizational objectives that support and protect patients, providers and all team members. Over seven years of experience supporting leaders in healthcare management for in-patient and out-patient mental health care.

Skills
  • Accounting
  • Calm, and kind customer service
  • Database management, data entry and documentation
  • Scheduling and staffing
  • Executive support
  • Adaptability and Flexibility
  • Efficient Communication
  • Confidentiality
  • Critical Thinking
  • Time management and organization
  • Digital Literacy
Work History
Sr. Executive Assistant, 06/2008 to 03/2015
Company Name – City, State
  • Provided administrative support and contributed to smooth business operations by planning and organizing meetings and conferences for the Executive, Medical, and Operation Directors, Clinical Leads, and all Managers while maintaining confidentiality.
  • Assisted senior leadership in the organization and review of all process and procedure policies adherent to the Minnesota Department of Human Services Division of Licensing.
  • Designed and maintained a daily patient census database for tracking and comparing patient numbers against budget expectations and year-over-year data for all levels of patient care and programming while maintaining patient confidentiality in compliance with HIPPA.
  • Supported human resources department in processing stipends for medical providers and medical resident payroll.
  • Supported clinical recruitment department in coordinating and scheduling provider interviews.
  • Processed reimbursement requests for costs associated with continuing medical education, tuition reimbursement, general expenses, license renewals and company credit card statements and ensured proper documentation as required by the accounting department and the IRS.
  • Designed and controlled the scheduling system for the conference center, which included taking room reservations, coordinating availability, and assisting with audio visual issues and questions.
Studio Operations Manager & Senior Instructor, 05/2005 to 06/2008
Company Name – City, State
  • Designed and maintained a computerized payroll system for the company and kept a detailed filing system of all payroll reports.
  • Designed and maintained an organized system of tracking and recording daily Point-Of-Sale transaction totals and deposits, kept a detailed filing system of all daily transaction totals, and made daily monetary deposits.
  • Increased profits by designing and maintaining a payment tracking and billing system for the Teacher Training Program.
  • Interviewed, hired, trained, scheduled and oversaw all customer service front desk associates and volunteers for all studio locations.
  • Worked with students to find the best classes and programs for their goals and needs, resolved concerns regarding their accounts, merchandise purchases and attendance issues.

Senior Instructor: 2007-2015

  • Teaching faculty for Yoga Teacher Training Program: Developed curriculum for and taught: anatomy, kinesiology, yogic philosophy, sequencing, alignment, adjustments, and Yoga Alliance required practicum hours (mentorship).
Student Work-Study Supervisor, Library Assistant, 09/2003 to 05/2005
Company Name – City, State
  • Student Work-Study Supervisor: created job requisitions, interviewed, hired, trained and supervised student workers for the Borrowing Privileges and Fines Office.
  • Ensured past due notices and monthly bills for grossly overdue U of MN library materials were sent out correctly and on time.
  • Researched fair market values for library materials for billing process.
  • Created and updated patron records for fines and personal information.
  • Helped patrons with library complaints, fine payments and questions.
  • Served on a committee designated to redevelop a more efficient and timely process for the creation and distribution of library bills.
Public Service Assistant – Shift Supervisor, •Shift Supervisor, 03/2001 to 08/2003
Company Name – City, State
  • Trained new library employees in processing library materials, circulation desk tasks, cash counts and running reports.
  • Helped patrons check out library materials, set up new patron library accounts, took payments for library fines, and assisted patrons as needed.
  • Sorted and shelved library materials and maintained clean, organized library material stacks.
Education
Bachelor of Science: Business Accounting, 2011
University of Phoenix - City
Associate of Arts Degree: 2003
North Hennepin Community College - City, State
Bachelor of Science: Pre-Nursing ProgramNormandale Community College - City, State

In-Progress to apply for Bachelor in Nursing Program

Current Cummulative GPA: 4.0

Accomplishments
  • Yoga Alliance, E-RYT 500 Experienced - Registered Yoga Teacher (E-RYT) 500-hour level Active since: 10/2005 American Heart Association, BLS Certified Basic Life Support (BLS): CPR, First Aid and AED Certified Current Certification valid: 2010-2012 Trainings Integrative Yoga Therapy - Kripalu in Stockbridge, MA 500-Hour Professional Yoga Therapist Training Program, 2011-2012 Functional Yoga Therapy – Tucson, AZ 50-Hour Advanced Assessment Techniques & Treatment Planning Training Program, 2011 50-Hour Functional Yoga Therapy Practicum, 2011 Yoga Center of Minneapolis - Minneapolis, MN 230-Hour Year-Long Yoga Teacher Training Program, 2004-2005.
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Resume Overview

School Attended

  • University of Phoenix
  • North Hennepin Community College
  • Normandale Community College

Job Titles Held:

  • Sr. Executive Assistant
  • Studio Operations Manager & Senior Instructor
  • Student Work-Study Supervisor, Library Assistant
  • Public Service Assistant – Shift Supervisor, •Shift Supervisor

Degrees

  • Bachelor of Science : Business Accounting , 2011
    Associate of Arts Degree : 2003
    Bachelor of Science : Pre-Nursing Program

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