Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Creative Operations Specialist skillful in executing effective operating rhythms and management systems structures. Expertise in analyzing, articulating and solving various problems. Analytical and organized professional comfortable working independently or as part of team. Dedicated Administrative professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Driven and resourceful administrative professional with 2+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.

  • Planning and Coordination
  • Organization and Time Management
  • MicroSoft Office
  • Data Management
  • Professional relationship building
  • Verbal and Written Communication
  • Meeting Agenda Preparation
  • Travel Arrangement Coordination
  • Reliable and Responsible
  • Honest and Ethical
  • Detail-Oriented
  • Administrative Support
  • Goal Minded
Work History
Sr. Contracts Administrator, 02/2021 - Current
Ukpeagvik Inupiat Corporation Belcamp, MD,
  • Reviewed contracts by verifying accuracy and resolving discrepancies.
  • Developed and executed administrative processes to advance project's procedures, goals and objectives.
  • Coordinated changes to agreement which might occur during contract lifetime.
  • Monitored incoming contracts and service agreements for correct pricing and information.
  • Used CRM/NAV and [Sharepoint] to manage contractual records and documentation.
  • Created and implemented document management system for project contracts, subcontracts and bids.
Administrative Assistant, 11/2015 - 02/2021
Crete Carrier Corporation Deland, FL,
  • Coordinated travel arrangements by booking airfare, hotel and ground transportation.
  • Handled client correspondence and tracked records to foster office efficiency.
  • Generated reports and typed letters in Word and prepared PowerPoint presentations.
  • Coached new employees on administrative procedures, company policies and performance standards.
  • Executed record filing system to improve document organization and management.
  • Performed research to collect and record industry data.
  • Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
  • Offered office-wide software support and training, troubleshooting issues and optimizing usage.
  • Arranged rapid office equipment repair and maintenance with vendors.
  • Selected and ordered décor and event materials.
  • Performed event coordination for larger parties and gatherings.
  • Organized, coordinated and deployed company events while focusing on delivering superior customer service.
  • Selected and ordered refreshments, decor and event materials.
  • Coordinated catering services and planned menus to compliment event theme and selected musical or guest speaker entertainment.
  • Delivered prompt payment for event vendors, venues, staff, and transportation providers.
Receptionist Administrator, 11/2013 - 01/2015
Jamestown Properties Boston, MA,
  • Promoted maintenance of professional and courteous customer interactions across reception personnel.
  • Answered incoming calls, directing clients to individuals addressing specific needs.
  • Took delivery of packages and documents, applying appropriate internal policies relating to chain of possession.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Monitored visitor access and maintained situational awareness to promote on-site security and safety.
  • Oversaw office equipment maintenance to support continuous and uninterrupted operations.
  • Received and routed business correspondence to correct departments and staff members.
  • Answered incoming calls on high-volume, multi-line phone switchboard and pleasantly transferred callers to appropriate personnel.
  • Directed incoming calls to internal personnel and departments, routing to best-qualified department.
  • Triaged incoming calls on multi-line phone system and directed to departments based on customer needs.
  • Greeted customers and visitors in-person and via telephone calls.
  • Answered questions and addressed, resolved or escalated issues to management personnel to satisfy customers.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Monitored and screened visitors to verify access to facility and inter-office personnel.
Office Manager, 01/2009 - 01/2012
TMC Orthopedics City, STATE,
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Maintained computer and physical filing systems.
  • Developed standard operating procedures for all administrative employees.
  • Managed office operations while scheduling appointments for department managers.
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Prepared meeting materials and took clear notes to distribute to stakeholders.
  • Maintained CRM database with customer updates and report generation.
  • Coached new hires on company processes while managing employees to achieve maximum production.
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
  • Communicated effectively with staff members, physicians and patients, employing active listening and interpersonal skills.
  • Leveraged patient feedback and performed continuous process improvements to streamline day-to-day business operations and patient satisfaction.
  • Created and managed electronic patient records, encompassing data entry and administrative functions related to insurance, billing and accounts receivable.
  • Developed close working relationships with front office and back office staff.
  • Provided proper scheduling of patients, ensuring timely and effective allocation of resources and calendars.
High School Diploma: , Expected in 05/1995
Booker T. Washington High School - Houston, TX,

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School Attended

  • Booker T. Washington High School

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  • Sr. Contracts Administrator
  • Administrative Assistant
  • Receptionist Administrator
  • Office Manager


  • High School Diploma

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