sr clinical admin coordinator resume example with 7+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 MontgClairey St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Professional Summary
Dedicated, exceptional management skills, communication, problem solving and critical thinking. Experienced in evaluating, improving business systems, processes in order to maximize efficiencies, optimize profitable growth and enhance patient care.
Outstanding enthusiasm towards continuous quality performance improvement, team building, external and internal custClaire relations.
Skills
Expert knowledge of Medicare and Medicaid
Advanced Experience in billing coding, adjudicating and processing claims.
High level proficiency in Omnicell and Pyxis
Reports Analysis
Pharmaceutical Background
Strong background in FDA Drug Safety Regulations.
Critical Thinking and Risk Management
Outstanding Patient Service and Phone Skills
Quality Assurance
Staff Training and Development
Advanced MS Office Skills
Work History
Sr. Clinical Admin Coordinator, 11/XXX8 - 02/2022 Dignity Health – El Dorado Hills, CA,
Managed Administrative Intake Team in working with referral sources, clinical coordination team in delegating, organizing services for patients
Provided background expertise in pharmacy operations, patient care coordination and clinical overview
Processed prior authorizations, insurance benefits to help ensure timely infusion services for patients
Handled escalations from internal/external custClaires to include intake, clinical reviews, and pharmacy related inquiries
Analyzed reporting for profit/loss margin on high dollar drugs, along with improving processes for reimbursement on claims
Assisted and promoted team development on pharmacy, patient, intake, and referral operations in training at various Optum patient care branch locations.
IV Specialist, 10/XXX8 - 11/XXX8 Pharmscript LLC – City, STATE,
Maintaining USP Guidelines, Quality Assurance of all products according to company guidelines
Working on projects with project managers as new clients/sites are added
Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
Coordinated with physicians and insurance agency representatives for speedy resolution of prescription discrepancies.
Developed and implemented improvements to pharmacy organization system.
Processed over 500 prescriptions per day in busy pharmacy achieving decreased custClaire wait times and maintaining excellent custClaire satisfaction using system softwares, PCC (Point Click Care) and FrameWork.
Helped pharmacist clear problematic prescriptions and address custClaire questions to keep pharmacy efficient.
Compound and Inventory Manager, 01/XXX7 - 08/XXX7 CPhT – City, STATE,
Provided strong leadership in effectively managing pharmacy staff ensuring high performance, proficiency in all workflow assignments
Coordinated and provided delegation of inventory and distribution of pharmacy supplies
Facilitated and followed safety guidelines under USP 797, 795 for all compounding drugs while updating/maintaining USP 800
Provided team support to research labs in submission of all compounds for extended BUD according to USP standards
Collaborated with quality assurance department to ensure product sterility, potency, and absence of all endotoxin.
Assisted pharmacist in developing/building compound preparation formulas by creating compound records in pharmacy software
Successfully obtained accreditations through ACHC, PCAB, URAC and VPP in assisting Pharmacist by ensuring company regulations followed, safety protocols upheld and required documentation obtained ensuring high level patient care standards were met.
Provided excellent high proficiency custClaire service in following HIPPA regulations at prescription drop-off and pick up counters
Ensuring all questions related to their drug were answered and followed through with any patient concerns
Utilized all forms of communication to provide high level of assistance with doctors, case managers, nurses on any drug inquiries, timely refill concerns and pharmacy related questions
Verified, maintained patient data along with billing information to ensure accuracy and completeness of prescriptions and refill requests
Performed varies data entry roles such as updating/maintain new/existing patient profiles and prescriptions into software system, RxConnect.
Monitored and maintained proper storage and security conditions for all drugs
Assisted and accurately performed pharmaceutical operations by mixing drugs according to written prescriptions.
Education
BBA: Business Administration, Expected in 08/2025 - Memorial University of Newfoundland - St John’s, NL GPA: Status -
Certifications
Microsoft Office Specialist - June 2002 to Present
CPhT Pharmacy Technician Certification - April XXX1 - Present
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