Solutions-oriented Sr. Business Systems Analyst possessing a unique combination of skills, including business analysis, quality assurance testing and applications development experience for diverse government organization.
Coordinate a team of business systems analysts (BSA) and consultants on multiple projects. Research and recommend enhancements, new technologies. Mentor and supervise staff. Manage multiple projects, small enhancements, and break fix changes as needed. Skilled at process improvement mapping, requirements analysis, problem and resolution mitigation, configuration, end user testing, project budget management, contract management, technical change management, and organizational change management. Establish relationships with diverse departments, including Human Resources, Financial Services, Maritime Operations, Engineering and Constructions, Environmental and Land Use Planning, Police, and Real Estate.
Work as an internal consultant, primarily for the Human Resources and Financial Services, and all other departments on Time Administration and reporting needs. Spearhead process improvement teams. Compiled needs assessments, gap analysis, researched solutions and recommend enhancements. Partner with key leadership through all phases of a projects. Presented information, solutions, new platforms, and system add-ons. Coordinated consultants, on site/on shore and off shore. Documented configuration and technical specifications. Key functional analyst for Benefits, Payroll and Training & Events management. Worked with organizational management, personnel administration, time management, travel management, and employee self-service systems. Drive business/legal/governance related changes. Retain strong integration knowledge with finance and controlling, funds management, G/L, time sheets, project systems, and business warehouse.
Business Systems: Comprehended and utilized training for system configuration quickly. Conducted process analysis and data mapping. Interpreted business process into technical requirements. Collaborated customized development, user exits, and business add-ins. Proficient with several data mining /reporting tools. Experienced with several programs to create technical, business, & training documentation.
HR: Managed HR and Benefits generalist duties including; open enrollment, benefit negotiations, new hire orientation, training, retirement, compensation, unions, mediation, coaching, counseling, event planning, communication, police recruitment, presentation, legal interpretation, policy review, etc.
Managed all aspects of human resources generalist duties in a fast paced hospitality environment. Assisted in achieving team award for "Best Company to Work for" by the San Diego Business Journal & Ken Blanchard Company
Coordinated all aspects of generalist duties in faced paced, dynamic human resources department
Graduated, Cum Laude
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